We booked thru PLANIGO, looking for a hotel that would put us up for less than a week in the Feb half-term (these are extremely hard to come by so we took this hotel with little choice of anything else). They did state on their e-mail to us to contact the hotel if you are turning up after 19:30. However when you book in July for a Feb holiday the small print can get overlooked. Turned up at 23:10 and the place was completely shut with no lights and no sign of life. There was no phone number to ring, or doorbell to push, or alternative accommodation to stay in. So with two young children, outside in the freezing cold we started to bang on all the windows and doors, gently at first and then loudly. A woman appeared on the first floor - told us they were shut, went back inside and turned her light off. After lots more banging and shouting an English lady guest appeared on the balcony and was kind enough to come and let us in. There being no reception or contact details we found our way to the Salon, found some mattresses in a cupboard and all 8 of us slept in their lounge area. The next day the lady owner offered no apology, and was quite angry at us using the mattresses - no attempt at english was forthcoming so even if I had phoned her to tell her we would be arriving late I would have struggled with relaying this in french.
The rooms were unbelievably dated and the shower did not work. The beds were comfy tho.
The breakfast was simply bread and coffee/hot chocolate - so we made a point of buying our Croissants and pain au Chocolate from the little supermarket nearby and taking them down to breakfast with us.
The evening meals were surprisingly nice tho.
The bar was very french so unless you're fluent don't bother going there.
There are no nearby bars to escape to and only one restaurant.
The Perrieres chairlift was just a short walk so was convenient.
The ski area is good too and has a good variety of easy to difficult slopes.
Overall we had a good holiday but the 155euros per night per double room was way too expensive for the quality of the hotel and if you're used to going more upmarket (like myself) then avoid this place!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.