We stayed at the hotel from 27/12-1/1, 2 parents with 3 children(age 3.5 - 5 - 8).
The room was good, except that the kitchen was not equipt with ANYthing ! The cleaning of the room was good.
No bar or lounge for tired skiers wanting to relax with a beer or a drink after a day in the slopes.
The resturant only had 7 tables when the hotel have 27 rooms (i think). Meny was ok.
The room service was from 1600-1845 and from 2145-2200 hrs. Not flexible at all !
Kids meny was terrible, only 2 different choices ! No playroom or offers for the children at all.
The breakfast was bad ! no apple juice, no hot milk(they called it hot....NOT!), no fruite, no vegetables, no boiled eggs, no fried eggs, no bread. The ham selection was good i have to say.
The ski lockers room was ok, but they should have put a shelf on top as you have no room for the ski boots after you put the skies in. If you have a 6person room, the ski locker is the same size as a ski locker for a double room ? No space....
Shuttle bus in the morning was good, but not no service in the afternoon, even when the bus/guy was at/in the hotel.
The outdoor pool not really heated enough....still froze my balls of...
The staff was polite, but not professional ! F ex, new years eve, they had no clue what was going on, or where the fireworks was or where to go etc etc......i just arrived to alpe d'huez you see....good comment !
The hotel has good (building) standard and is fresh. I do prefer this vs location. Its about 10 min walk to the slopes.
This hotel has potential to be much better. Its a few small things they should change as breakfast, equip the rooms with kitchen, polite and openminded service staff, kids/child friendly ,shuttle in the afternoon, flexible with food/dinner/etc and a place to relax with beer/drink.
The room price was acceptable, but all in all I would not call this a 4 star hotel.
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- Also Known As:
- Alpenrose Hotel France/Rhone-Alpes