We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tired, run down needs some TLC.” 2 of 5 stars
Review of Park & Suites Elegance Geneve - Gaillard

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Park & Suites Elegance Geneve - Gaillard to your Saves list
Park & Suites Elegance Geneve - Gaillard
3.0 of 5 Hotel   |   102 Rue de Geneve, 74240 Gaillard, Annemasse, France   |  
Hotel amenities
Ranked #4 of 6 Hotels in Gaillard
St. Albans, United Kingdom
Top Contributor
125 reviews 125 reviews
33 hotel reviews
Reviews in 46 cities Reviews in 46 cities
59 helpful votes 59 helpful votes
“Tired, run down needs some TLC.”
2 of 5 stars Reviewed August 31, 2011

We did a one night stop over here. The photo's make it look better than it is. The window was broken in our bedroom so we heard every vehicle go past on this busy road. (We live on a major route so we are used to traffic niose). We didn't sleep well. We didn't have breakfast or use the lounges there. The mountains looked good in the distance, and if we stood on a chair we could see the Jet d'Eau. The nicest thing about it is the staff.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

78 reviews from our community

Traveler rating
    5
    21
    28
    15
    9
See reviews for
19
24
5
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chalais, France
Top Contributor
114 reviews 114 reviews
84 hotel reviews
Reviews in 72 cities Reviews in 72 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed August 8, 2011

The hotel is good value for money, but it was old and tired. There is NO free tram service you have to pay. The secure underground car park they charge at 9 euro per day, the lighting in the garage is very poor, but the car is secure with passworded entry.
The buffet breakfast is not bad,its 13 euros, the food runs out quickly and sometimes takes a while for them to replenish.
The Staff are nice and helpful,they also speak English.
The rooms are old and tired, the aircon never worked, shower curtain was old,badly in need of upgrading.
The surrounding area is not great but perfectly safe, great Chinese restaurant 100 metres away (Peking).
Tram is 500 metres away same direction.

Room Tip: Get one overlooking the front of the hotel,great view of the mountains
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
2 of 5 stars Reviewed February 2, 2011

Stayed for 6 weeks in December and January. Because of the cost of services appartments in Geneva, this seems like good value.

The room bears no resemblance to those shown on their website. They are dingy and dark. There were numerous stains on the carpet. On numerous occassions, the corridors on my floor smelt as if some of the residents enjoyed smoking a bit more than cigarettes.

The sheets provided were extremely thin, making for a cold night, and the aircon/heating isnt adjustable (doesnt work).

In my time i had two rooms in the hotel, both had safes, neither of which actually worked.

From time to time, drippings sounds from rooms above made sleep particularly difficult.

They advertise ADSL internet. It's pretty much unusable during the week when there are a lot of guests (1 minute+ to load a basic web page), although over the weekend it became almost usable. There was a notice in the room that explained that they were trying to improve this, but an earlier revierw from over 1 year ago mentioned exactly the same notice.... Obviously they're not trying that hard.

When I moved in, as the stay was for longer than 28 days, they also wanted a deposit of 700 euros. Despite the fact that they completed an inventory on my departure and noted that the room was in perfect condition, they informed me that the deposit could take anything from 3 weeks to 4 months to be returned! They refused to give me the head office details when I asked for them to complain about this, and insisted that any complaints go through this Gaiilard office.

Moral of the story.. If you can put up with all the above and dont mind roughing it, them by all means stay there.. the prices are very good value compared to Geneva. If on the other hand you prefer not to live in what is essentially a run down student dorm, then try looking elsewhere.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wexford, Ireland
Top Contributor
168 reviews 168 reviews
56 hotel reviews
Reviews in 54 cities Reviews in 54 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed November 13, 2010

I stayed for a month in the Park & Suites Appart-Hotel Elegance for 50 euro a night for a two room apartment. Short stays are more expensive. It was the perfect sleepover spot for me, close to work, 10 mins walk to border followed by a choice of three trams anywhere in Geneva within 15-30 minutes. It's rather dull brown decor rather than Elegant, but all I wanted was a place to sleep & cook some of the produce from the Saturday local Savoyard farmer's market.
They have free wifi internet access but it's very slow, OK for email not for Skype.
They have a laundry facility in house but the dryer is underpowered and you're better going to the laundry next door. A supermarket across the street, dry cleaner, boulangerie, flower shops etc, all cater for your needs.
I'm going back next month. If I was staying there longer I might look around for an apartment in Geneva but I've read about hassles with landlords and estate agents and just want one less problem to handle.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 13, 2010

The hotel itself is ok, but do not confuse it's location with the one close to the airport - this costs e70 by the hotel's taxi to the airport or just e50 if you hop in a taxi off the rank. It advertises on the website as 24hr reception Monday to Friday, however, when my flight was delayed and I arrived at midnight, there was no one to check me in - or let me into the hotel. The phone number outside didn't work and the woman who answered the phone number that was inside reception, was very rude and unhelpful. Luckily, one of the few helpful French men in existence assisted me and I finally got the safe code, where my key was thankfully waiting!
If you don't want to be near the airport, and you're checking in within business hours, hotel would probably be fine. (apart from the hair in the bed)..

  • Stayed September 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 8, 2010

My boyfriend and I stayed in this hotel for 3 nights in September 2010 and were completely disappointed. Although the reception area appears to be lovely (new and clean), the rooms are in stark contrast. It was initially smelly and on closer inspection was poorly cleaned and maintained. The shower tiles were mouldy, the tap discoloured and the curtain filthy. The kitchen area was similar, cutlery, plates etc all dirty. The bed was poorly made and the room needed a fresh coat of paint everywhere.

Although the reception staff seemed pleasant enough, when we had breakfast on the final day, we were disappointed even further. In addition to a dead bluebottle in the muesli, there was hair on the cold meat. On mentioning this to the member of staff they merely said 'I better be more careful in the future'. Thankfully, the reception staff took a better approach and did not charge us for breakfast.

The room itself is large enough and the bed comfortable, unfortunately, our enjoyment had already been tainted.

The hotel is about a 5 minute walk from the tram line to the centre of Geneva so in total it only takes about 20 minutes. There is a couple of local supermarkets and an excellent Japanese restaurant where we had a fabulous dining experience (see photos).

If your going to Geneva and expect the high standards such a city demands, we would recommend a different hotel. Geneva is a great city to relax in with numerous parks beside the lake.

P.S. Beware of the hustlers at the road bridge next to the Fountain. An organised group of about 6 people do a hiding ball trick and ask you to bet which tin the ball is hidden under. We straight away so it was a scam and moved on only for a fight to break out a few minutes later......

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
69 reviews 69 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 12, 2010

Hotel was excellent. Worth every penny. Use the tram from the main Gare, stop at the border with France, 10 mins walk or take the taxi to the hotel. I prefer to walk as it's a nice stroll thru the neighbourhood. The hotel has cooking facilities so you can cook your meals there. There are 2 supermarkets, 2 pattiserie / bakery shop that opens at 5.30am! and there are also several Halal Butchers and arab/ asian grocery shops as well. Very good location if you are Muslim and coming to Geneva for work or holiday, The hotel staff are very friendly. Late check out available. Room is very clean, and the bath and toilet is separate so very handy if you are staying with more that 1 person. Room is very clean. It is located in a residential area but near the main road. Not noisy at all though. You can be in Geneva in 30 mins. It is worth staying here as it feels like you are staying in your own apartment. I would go back there again.

  • Stayed September 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Park & Suites Elegance Geneve - Gaillard? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park & Suites Elegance Geneve - Gaillard

Address: 102 Rue de Geneve, 74240 Gaillard, Annemasse, France
Location: France > Rhone-Alpes > Haute-Savoie > Annemasse > Gaillard
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Gaillard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park & Suites Elegance Geneve - Gaillard 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Priceline, Despegar.com, Hotels.com, BookIt.com, Agoda, Odigeo, Fastbooking, TripOnline SA and Tingo so you can book your Park & Suites Elegance Geneve - Gaillard reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Park & Suites Elegance Geneve - Gaillard, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.