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“Relationship with guest” 1 of 5 stars
Review of Mercure Annemasse Porte de Geneve

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Mercure Annemasse Porte de Geneve
4.0 of 5 Hotel   |   9, rue des Jardins, 74240 Gaillard, Annemasse, France   |  
Hotel amenities
Ranked #1 of 6 Hotels in Gaillard
Abuja, Nigeria
1 review
“Relationship with guest”
1 of 5 stars Reviewed June 18, 2012

The staff are good but need a little more of English for a hotel of this international standard . Generally satisfactory

  • Stayed June 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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239 reviews from our community

Traveler rating
    28
    88
    81
    29
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rotterdam, The Netherlands
Top Contributor
75 reviews 75 reviews
56 hotel reviews
Reviews in 51 cities Reviews in 51 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed June 6, 2012

This was my second visit to Gaillard, a small and pleasant French city quite close to Geneva. Last time, I stayed in a rather utlilitarian property: the Mercure was a pleasant upgrade. The Rhone river races behind the hotel: the walking trail is a few minutes away providing a tranquil and scenic escape from whatever business brings you to town.

While this is not a top luxery hotel, the friendly and helpful staff from check-in to the dining room, make one feel welcome. There is a nice assortment of newspapers in the lobby in several languages and a daily news sheet in four languages is printed as well. Free internet is available but with limited bandwith - internet telephony was not possible. You can pay for faster internet but I found this to be sufficient. The room and bathrooms were acceptable, the bed reasonably comfortable. The window opened - a plus not found in many of the better hotels.

The hotel grounds are nicely landscaped; eating outdoors with the local Savoie wines and views of the mountains was very pleasant. The company that brought me provided all meals at the Mercure, so I got to know the kitchen quite well and was impressed by the variety of the menu and the excellent preparation and freshness of the offerings. There was a pool as well which would have tempted me had I brought swimming trunks.

I could understand an overnight guest or someone stayng for two nights thinking this to be an average or worse hotel but staying for nearly a week, I found it to be relaxed, accomodating, and quite comfortable. Add the friendly and helpful staff and I have to move this up to very good.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2012

Worst experience I never had.. I had the chance to book this special hotel and, I've paid for a check-in that I never did.. instead of myself, the neccessary check-in to can charge cost of room has been made by a clever hotel reception staff..

Recomandation to you.. avoid similar experiences therefore, if you can, avoid booking this hotel.

Thanks

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Austell, United Kingdom
Top Contributor
117 reviews 117 reviews
63 hotel reviews
Reviews in 61 cities Reviews in 61 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 26, 2012

Stayed here on business during Geneva Motor Show week. Virtually all other hotels in the area were full or charging silly prices.
From Geneva railway station a taxi took about 40 minutes, so you can guess how much that cost. I couldn't figure out a public transport alternative, because the hotel is located quite far outside the nearest town.
Hotel rooms were basic, but clean and functional.
Dinner in the hotel restaurant was a pleasant surprise. the food was good, well cooked and tasty. Prices were also reasonable.
Staff were friendly and helpful - especially in the restaurant.
Check-in and out was very efficient and quick.
Overall - Although the hotel was fine for the price, I would not recommend this hotel for a stay in Geneva, simply because it's too far from anywhere. Maybe if you had a car it would be different.

Room Tip: I had a room out back on a high floor. Although this faced the motorway it's far enough away and...
See more room tips
  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremen
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 10, 2012

Hotel is quite worn out, makes an old impression, especuially in public areas.
Location is just next to the highway and therefore quite noisy (you don't want to open the window).
Hotel room was ok but nothing special.
Positive was the good breakfast and the friendly staff in the restaurant during breakfast.
I would book this hotel only if nothing else is available,

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Annemasse Porte de Geneve

Address: 9, rue des Jardins, 74240 Gaillard, Annemasse, France
Location: France > Rhone-Alpes > Haute-Savoie > Annemasse > Gaillard
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Gaillard
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Annemasse Porte de Geneve 4*
Number of rooms: 78
Official Description (provided by the hotel):
Between the lakes and mountains and just a few minutes from the centre of Geneva, the Geneva Palexpo Exhibition Centre and Geneva International Airport. 78 rooms including 21 renovated comfort rooms, restaurant with terrace, bar, outdoor swimming pool and meeting rooms. Free outdoor parking. An ideal stop over en route to the ski resorts. ... more   less 
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Also Known As:
Mercure Annemasse Porte De Geneve Hotel Gaillard

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