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“Great place to stay but cancel your card once you have made payment to hotel” 2 of 5 stars
Review of Appart'Hotel Ferney Geneve

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Appart'Hotel Ferney Geneve
4.0 of 5 Condominium   |   13 chemin du Levant, 01210 Ferney-Voltaire, France   |  
Hotel amenities
Tralee Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great place to stay but cancel your card once you have made payment to hotel”
2 of 5 stars Reviewed September 4, 2013 via mobile

Good place to stay slight confusion over booking which was resolved (I thought). I was booked into an apartment with 3 other friends due to circumstances beyond my control I couldn't attend but the other people on the booking stayed and enjoyed.. I got billed as a no show for entire cost of stay despite the accommodation already being paid for. Administration seems to be run in an interesting manner and possibly some staff training needed because guess what..it happened again today omg. All that said we would stay here again.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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49 reviews from our community

Traveler rating
    6
    22
    10
    5
    6
See reviews for
13
10
2
15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 31, 2013

Odalys is much cheaper than staying in Geneva and you get everything you need for your stay to be comfortable. It is definitely not a luxury hotel - the fittings and furniture are all cheap and poorly installed but they do the job and for a couple of nights its fine - clean and reasonably comfortable. The bathroom has these space-age looking showers but its all gadget and no function - I'd rather have a simple shower that worked well than a gadget that does nothing particularly well. This actually sums up a lot of the hotel - form over function but the form is very cheap and a little tacky.

It was useful to have a full kitchenette, there's a cooker, microwave, fridge and basin with utensils and crockery.

The staff are friendly and helpful.

The location is a little unusual - it felt a little like the hotel was in the middle of a deserted office development - none of the buildings around the hotel appeared to be used.

The fitness centre was not very impressive - its exceptionally hot, the rowing machine slides across the floor with every stroke making unusable and the running machine had a mind of its own (it kept resetting the incline to 0%).

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sliema, Malta
Top Contributor
110 reviews 110 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed April 30, 2013

In the context of Geneva this place is relatively good value. In the context of the wider world, of course, like everything in or near Switzerland, it is a total rip off.

We spent one month here when we first moved to Geneva. Unfortunately for us the place had recently opened which meant lots of the facilities were not available, there was noise and dust from the building work and things were constantly breaking. We had a few issues with the staff - the reception staff were sometimes surly (some were lovely so it just depended) and the cleaners left a lot to be desired.

The kitchenette was very small and obviously not very practical. Overall we liked the contemporary decor and the rooms are a reasonable size. In the context of the region, overall, it's not bad. Hopefully now all of the teething issues have been sorted (I must mention that the handyman they employ was excellent at fixing our numerous problems) and the facilities you are paying for will actually be available(!). In my opinion they opened the place much too early when they weren't really ready to and the guests suffered. They really should have offered a lower price to guests at that period in time but as you quickly learn in this part of the world, value for money and customer service are not their strong point, to say the least....

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester, United Kingdom
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 24, 2013

I have travelled a lot in my life,but it was a wonderful experience to stay in a four star hotel,every room has fitted kitchen.Bathroom had different gadgets,unbelievable.It is suited for tourist, travelling in a car.Room was brilliant,very clean.Hotel reception was 24/7 and very courteous, smiling,helpful service.
The only draw back is that there was no dinning facility.They serve only breakfast.

Room Tip: Suitable for travellers with own transport
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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east sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2013

I don't usually fill in these reviews but my experience of this place was excellent - and I have stayed at more 5 star hotels in my time than most. I was though nearly put off staying at the hotel after reading the bad reviews but am so pleased I ignored them. Very helpful staff, excellent rooms for the price - we had a family suite - and the bonus of a very nice swimming pool, gym and sauna for a just an extra 2 euros each and that was to pay for the flip flops.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2013

I spent 4 nights here and would definitely make use of it again. The staff were excellent and the service was good. The first room I had wasn't particularly good but they changed it straight away. I would have given it 5 points if it weren't for that problem. Good value if you are doing work in Geneva and don't want to pay Geneva prices for the stay.

Stayed February 2013, traveled on business
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Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 22, 2013

I don't usually fill in these reviews but my experience of this place was dreadful. Our flight had been canceled so we booked to stay here via an external website. When we arrived there was just one person on the desk (the night porter) who really didn't know what he was doing. He said he couldn't give us a room until he had confirmation from the external website even though we had an email with the confirmation to show him. There were other people in the same position as us who were sleeping on the sofas in reception. He simply didn't know how to use the system. After about 2 hours of not being given keys to a room (at 1am) we went next door to the park and suites hotel where the service was 1000 times better. My advice is to go there or somewhere else instead.

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Appart'Hotel Ferney Geneve

Address: 13 chemin du Levant, 01210 Ferney-Voltaire, France
Location: France > Rhone-Alpes > Ain > Ferney-Voltaire
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty Lodging in Ferney-Voltaire
Price Range (Based on Average Rates): $
Hotel Class:4 star — Appart'Hotel Ferney Geneve 4*
Number of rooms: 130
Reservation Options:
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