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Domaine de Divonne: Traveler Reviews

4.0 of 5
Avenue des Thermes, 01220 Divonne-les-Bains, France
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165 reviews from our community

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Skovde, Sweden
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Good hotel close to the airport and Geneva”
4 of 5 stars Reviewed October 13, 2012

Stayed ih Domaine for two nights on business in september. My room was very nice with very comfortable bed, personnel was helpful and friendly. There were though couple of things that bothered me: dishes and cups were not always clean. I think that tea and coffee stains in the cups are not acceptable. But overall it was good place to be.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mariarum about Domaine de Divonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
October 31, 2012
Dear Madam,

Thank you for taking the time to write your review.
We are pleased to know that you enjoyed the quality of our Resort and service.
Please accept our apologies concerning the bad experiences you had within our restaurants, and note that we have brought the improvements that where needed.
We will be very pleased to welcome you back for a business trip near Geneva or for leisure.

Regards,

Thomas Berbain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Great hotel!”
4 of 5 stars Reviewed October 7, 2012 via mobile

Rooms are quaint, and have a definite French flare! I was upgraded to a very large suite with a living room, two bathrooms and two balconies. This was a pleasant surprise after traveling 14 hours to Geneva. Staff is friendly, and mostly speak English. Food is average. Hotel is directly adjacent to a casino, and within walking distance of several good restaurants.

Stayed September 2012, traveled on business
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See 2 more reviews by airgirl6 for Divonne-les-Bains
Ask airgirl6 about Domaine de Divonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
October 19, 2012
Thank you for taking the time to write your review.

First of all, We are happy to hear that we were able to meet the expectations.

Regarding the restaurant please note that we are going to open a new restaurant with a new concept. in fact we have notice that we needed improvment to satisfy the customer taste.

We will be very happy to welcome you another time to discover this new "Cuisine".

Regards,

Thomas Berbain
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Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Contemporary French Hotel”
4 of 5 stars Reviewed October 5, 2012

Stayed for 1 night on business (all 5 hrs of it due to late flights) but was surprised at contemporary upmarket feel. Large hotel with spacious rooms although bed was a little soft! Room had a balcony overlooking leafy area in front of hotel - some don't so specify if on an extended stay. Traditional continental breakfast good with some hot options. Handy location only about 20mins from Geneva airport with easy acces to motorway network.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Biggles18 about Domaine de Divonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
October 19, 2012
Dear Guest,

We are pleased to read your good comments about your last stay in our establishment.

Your goal is to satisfy all expectations you may have.

We hope to have the pleasure to welcome you again.

Regards,

Thomas Berbain
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Prague, Czech Republic
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place to stay...”
5 of 5 stars Reviewed October 2, 2012

I stayed for couple of nights and I have to admit I love breakfast at Domaine :) Otherwise the room was spacious enough with a huge bed and nice bathroom with everything lady needs. The only thing I found not satisfying was the usual confusion of hotel staff when it came to shuttle booking.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask silwush about Domaine de Divonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
October 4, 2012
Dear Madam, dear Sir,

First of all we want to thank you to having taken the time to share your opinion about your last stay in our etablishment.
We are happy that you enjoyed the breakfast and the room as there are the more important facilities during a stay.

Regarding the lack of organization for the shuttle service please be sure we will fix the problem by providing more information to our guest.

We will be very pleased to welcome you again in order to show you our improvment.

We stay at your disposal,
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Athens, Greece
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Back home!”
4 of 5 stars Reviewed September 19, 2012

My style is contemporary hotels and I was always complaining for the old style French thick wood decorated hotels. When I arrived at Domaine de Divonne, 3 years ago, for the first time, I was quite sure that this would not be my favorite hotel although I was impressed by the beauty of the village and the hotel's surroundings. The reception experience was at a high level - not so common at the other hotels of Divonne - and finally I got my room key. The two tiny elevetors would move me upstairs and a long corridor with red leather-covered doors was in front of me. I open the door and I tendetively....smile! The room is big! Of course it is old style decorated with a lot of wood but.... there is a feeling. There is definately a warm feeling of comfort. After my 5th stay at this hotel this feeling is even stronger. Actualy I feel like coming back home.
In more details the rooms are big and facing either Mont Blanc or the trees around the hotel. The location is perfect in the middle of a huge garden with 3 buildings. One of them is the casino. There are a few nice restaurants around - my favorite is Karishma lounge- at walking distance. The food in the hotel is not my best and the breakfast is quite poor but during hot weather the breakfast yard is one of a kind.
I do recommend this hotel as a very quiet, home feeling place in a marvelous village like Divonne.

Room Tip: Ask for Mont Blanc view and high floor
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask DimitrisCoal about Domaine de Divonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
October 4, 2012
Dear sir,

We thank you for your comment and really happy to know you feel at home when returning at Domaine de Divonne.
It is always gratefull to full fill the customer's desires and respond to the needs.

We hope to see you soon.

regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Domaine de Divonne

Also Known As:
Domaine De Divonne Hotel Divonne-Les-Bains
Domaine De Divonne Les Bains
Domaine De Divonne Hotel
Domaine De Divonne Divonne-Les-Bains, Ain, France
Address: Avenue des Thermes, 01220 Divonne-les-Bains, France
Phone Number:
Region: France > Rhone-Alpes > Ain > Divonne-les-Bains
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Divonne-les-Bains
Price Range: $$$
Hotel Class:4 star (4*)
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