I was starting to use one of their gym machine and suddenly a part of it disconnected and violently fell on my arm leaving me bruised and in pain. Nobody was there to help. I had to wait till the evening to have their restaurant manager Eric Bruno come to me. I thought he was coming to apologise with consideration for the pain I was suffering and offering a kind gesture to repair. I was so wrong! This man came very irritated and spoke to me in the most arrogant manner asking" so you got hurt? what do you want from us?" I was stunned by his tone as I was the victim here and the hotel was entirely responsible.The conversation went so bad-at some point he even told me that it was my fault as I didn't know how to put weights on the machine!!!- and as he constantly refused to come with me to inspect the machine and refused to apologise or have the least gesture showing a good will, I sent him back to his restaurant. I make a long story short here as the hotel was as well appalling in term of decoration (by the way I have been an interior designer for years a Best Western is much better refurbished than this one and therefore of better value) and more but never mind; what is striking here is the lack of respect, consideration and good manners from a manager in a so-called 5 stars towards a client being a lady of 52 in an hotel whose boss is nobody less than Ducasse for what I understood (though I might have been wrongly informed on that one, really)....
- Official Description (provided by the hotel):
- Facing Rènecros Bay, the waterfront Thalazur Thalassotherapy & Spa Ile Rousse ***** Hotel offers a magical environment in which to serve your body and your mind.Discover the outdoor infinity pool with sea water heated all year round, a solarium overlooking the clear waters of Rènecros Bay and two private beaches.In discrete luxury, the hotel, with direct access by elevator to the Institute, has 67 rooms including 12 spacious suites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Splendia, Priceline, Tingo, Despegar.com, BookingOdigeoWL and Otel so you can book your Ile Rousse Hotel Thalazur Bandol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ile Rousse Bandol
- Hotel Ile Rousse