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“Pleasantly surprised- clean and good value in a great location” 4 of 5 stars
Review of Hotel Pacific

Hotel Pacific
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Hotel Pacific
2.0 of 5 Hotel   |   40, rue du Duc de Guise, 62100 Calais, France   |  
Hotel amenities
Ranked #24 of 26 Hotels in Calais
Cambridge
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Pleasantly surprised- clean and good value in a great location”
4 of 5 stars Reviewed May 10, 2012

We were not expecting a huge amount from this place given its unprepossesing exterior, however we were pleasantly surprised. While it is by no means the Ritz, the rooms and bathrooms were clean and airy and the beds extremely comfy. The staff were friendly, giving each a double ensuite rather than the two single rooms we’d reserved, and recommending a local fish restaurant for dinner. The hotel was in a great location- close to a large square with tons of restaurants and bars- but far away from them so that it was not noisy. We has the buffet breakfast at the hotel in the morning, which was very generous, if not a little souless as there were not many others staying in the hotel. Overall, a really good value stay.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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35 reviews from our community

Traveler rating
    4
    5
    11
    4
    11
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4
12
7
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2011

Cold rooms with inadequate heating. Unhelpful staff. Very poor breakfast. We've voted with our feet. I fell in the bathroom, hurt myself quite badly and the staff asked me what I wanted them to do about it - couldn't care less attitude. Reception not open on arrival. Receptionist smiled but unhelpful at all times. Far too many stairs for a frail member of our party and no lift.

Room Tip: Very cold on the top floor and no room offered on a lower floor in spite of having an 82-year-old in...
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  • Stayed November 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
171 reviews 171 reviews
46 hotel reviews
Reviews in 60 cities Reviews in 60 cities
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 9, 2011

Make sure you arrive when the hotel is actually open!
We have used this hotel for about the last 12 years as a final stop on our French travels .As a sea port Calais is obviously not the nicest of places, however in recent years it has slipped further with more and more undesirable types wondering around the town. The main issue we have with the hotel is that seemingly there is never anyone at the hotel before 4PM to let you have your room. On our latest visit we did not manage to access our rooms until 5.20PM.(Website does not mention this restricted access). Looks like after all these years we will be now looking for new lodgings in the area.Shame really.

Room Tip: Hotel has fairly steep stairs!
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  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NORTH EASTUK
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2011

The hotel is centrally located and handy for bars and restaurants. It is clean and tidy and the staff were very helpful. However it is very much a two-star place - a little dated and quite cramped. There is (limited) secure parking across the street for which a small charge is made, but well worth it for peace of mind for those with full cars. Takes dogs with no fuss.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Yorkshire
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 27, 2010

A tired hotel that needs money spent on it. In a reasonable position for the ferry but that's all you can say. It could be good if it was updated and cleaned up. However, the girl on the reception was very pleasant. Just didn't realise what a dump Calais is!

  • Stayed September 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dundee, United Kingdom
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 7, 2010

We use this hotel as a stop-off so spent one night here. It is very well situated for the many bars and restaurants close to the front. The room, although clean, was poorly finished, and dirt was starting to accumulate in grouting and the room edges. Bed not very comfy, and the plastic mattress cover had to be removed to assist in sleep quality. There was little noise from outside the hotel, barring a few seagulls, but the walls are quite thin, and we were kept awake by talking from the corridor.
We did not have the breakfast so can't comment on that. We paid for parking, but this could have proved problematic - we informed the hotel that we would be blocked in by another car, but they ssured us it wiould not be a problem, and so it proved as our fellow resident was asked by the hotel to move his car at the time we wanted to leave, which he did. If we knew that was the arrangment we would have parked in the street - what if our fellow guest did not get up in time?

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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LEEK
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 7, 2010

A very basic, not terribly clean, hotel. My view of it was only worsened by the atrocious attitude of the waitress on breakfast duty, who couldn't be bothered to open on time despite clearly having customers waiting. I've stayed at other places in Calais - sadly they were fully booked this week. If this is the only option next time I am sleeping in the car.

  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pacific

Address: 40, rue du Duc de Guise, 62100 Calais, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Calais
Amenities:
Free Parking
Hotel Style:
Ranked #24 of 26 Hotels in Calais
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Pacific 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Pacific Hotel Calais

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