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“Rooms in main building were a bit disappointing- not like in pictures” 3 of 5 stars
Review of La Closerie Hotels & Residences

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La Closerie Hotels & Residences
3.0 of 5 Hotel   |   11 Avenue Jean Mermoz | Jardin du Casino, 14390 Cabourg, France   |  
Hotel amenities
Ranked #5 of 15 Hotels in Cabourg
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Rooms in main building were a bit disappointing- not like in pictures”
3 of 5 stars Reviewed June 6, 2012

The location is very good, but main building need refurbishment .
We stayed third floor, so no lift, was hard with luggage .
Staff was nice.
Make shore , you check out right time, because you have to pay half amount of day if you late.
And if you stay more than one day bring towels, because are not enough .( no ones change )

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christelle J, Guest Relations Manager at La Closerie Hotels & Residences, responded to this review, June 16, 2012
I'd like to thank you for taking the time to leave your comments about your stay in Cabourg.
This residence is composed of the "villa" which is of ancient style and does not have a lift, but
we also have a newer building in which there is a lift.
Depending on your needs when you reserve, the reception can direct you towards one of the two buildings.
As far as the late departure is concerned, until 15h00 there is no additional charge, only the ones after 18h00 get an adittional charge of 50%.
During stays in our residence, a cleaning package is included per week stay, but the extra towels are available for our guests at the reception desk.
Looking forward to welcoming you again in Cabourg.
Best regards
Christelle Jounet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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    32
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 7, 2012

We stayed in the appt complex and had a 2 brm which was over three levels so if mobility is a bit limited don't stay in one of these as you need to traverse 2 flights of stairs. The Appts had large living/meals area and two spacious brms plus an upstairs and downstairs bathroom they were neat and clean and the complex was very secure with excellent fencing and electric gates which we found comforting with our 2 year old grandson running around. We found the location good with a 10 to 15 min walk to major supermarket and also to town centre.Note there is no check in office located at the appartments and you need to check in at the other hotel located near the casino a small detail that your not told when booking and with the language barrier made for a confusing start to our stay.The sink leaked water from the drain and although attempts were made to have the problem fixed all was to no avail and we ended up placing a bin under the sink to stop water running through the kitchen, wifi is ordinary and is limited to outside in certain spots which is hard to do in cold weather, most cooking utensils and appliances are supplied but the oven is a small bench top thing with electric elements that ran out of control with obviously the themostat not working, saucepans and frypan were cheap and nasty with everything sticking all the time plus there was no kettle at all. Overall a nice neat and clean complex but if they would get the small things right it would be excellent

Room Tip: Confirm check in arrangements when booking
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2012

Before arriving at La Closerie it can be confusing to know what to expect because of the mixed reviews on TripAdvisor. Most of the confusion would be mainly down to there being two seperate complexes at La Closerie.

There is:

(a) Cote Casino (advertised as a 3 star appartment)
(b) Cote Port (adviertised as a 4 star appartment)

My wife and I stayed at Cote Port so can only review Cote Port, however we were both genuinely very happy with the appartment, the town Cabourg and the service of the staff. The lady on reception spoke good English and it is obvious she genuine cares about ensuring you have a happy stay. The apartments are a few hundred meters away from the reception as they have been recently built (4 years old). They are spacious and pratical and comfy. We had a really nice power shower downstairs and a standard bath upstairs. There were two double bedrooms and presumably the sofa pulls out to make a third bed (though we didnt use or check this).
The beds were not the comfiest that I have ever stayed in and their double beds are two singles pushed and held together with a double headboard. This meant you did have the hard edges down the middle though is definitely not a holiday wrecker and if that is the worst thing you come across on your holiday you know you've had a good stay.

The apartments have a spacious kitchen area which doubles up as a lounge. There is a small garden with a BBQ outside. The only thing we found missing was a kettle to make tea, though they did have a coffee maker.

Location wise, the apartment is excellent. It is about a 2 minute walk from the sea front and about a 5 minute walk from the main town center. The beaches are beautiful with a lovly long prominade to walk down for the romantic evenings. There is no litter in the area and the town center has many places to eat out. Even the smaller and relatively cheaper restaurants are of a very good standard and you can tell the French love their food as the quality if far better than that of a similar English place. If you haven't been to France before you may find their opening hours rather confusing. The town dies at lunch time for a couple of hours as well as Tuesday evenings. Honestly, you won't find a single sole walking the streets during these hours. I guess Cabourg is mainly a holiday town and will get busier during the summer holidays.

The city of Caen is not far away where you will find other cute little shops with lots of cafe's and a few museams around.

I would certainly recommend Cabourg the couples who want some quiet time together, and I would recommend La Closerie for a place to stay. My wife and I both really enjoyed our time together there and will certainly be looking to go back again in the not to distant future.

Room Tip: Definitely make sure you stay in Cote Port not Cote Casino.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMSTERDAM
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 12, 2011

Check-in time here stops at 18:00 sharp. We arrived 30 min. late. Expect to find a closed door. No information anywhere on what to do next. Called the Residence: got voice mail. Left a message, didn't call us back. Finally (about 5% battery life left on my phone) called booking.com and they connected us to the Residence. We drove 3 times back and forth from the Casino Residence to the Port Residence. Finally got into our apartment, which was tidy, and overall satisfying.

Room Tip: Got for the Casino Residence if you want to be close to restaurants, shops etc.
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  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2009

Having just gotten back from the trip i have to say the hotel itself was not bad. We stayed in the newer building which is set back alittle from the main building and in all is fairly well maintained and looked clean when we first arrived. The room which we stayed in was clean and tidy and was pretty much self explanitory.
Small stove with dishes and pans etc glasses and cutlery to look after yourself for a few meals. If you dont speak french enough to understand full sentences and conversation then make sure you take something else to occupy your time as the TV in the room has nothing but french channels and no international programmes. The bedroom was simply two single beds pushed together with two single duvets ontop. Not too fussed by this but generally not something i have come across in other hotels i have stayed in before. Bathroom was clean and tidy with clean taps etc.
As ths is a self catering 'apartment' as such there is no daily maid to replace towels or make beds etc so be weary of this when using the tiniest towels in the world!
All in all not a bad hotel and its very good for its location if your here for visiting of the beaches and surrounding attractions like we were. Its very close to the motorways and if your driving is great for getting from town to town. Parking is free in the adjacent side streets. Wi-fi is available but its not free! Breakfast is continental and is served between 8 and 10am an assortment of freshly baked coissants and cakes as well as frennch bread, orange juice coffee as standard which was 8 euros each.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
140 reviews 140 reviews
128 hotel reviews
Reviews in 114 cities Reviews in 114 cities
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed September 16, 2009

Stayed in a one-bedroom apartment in the main building (côté casino) and was somewhat disappointed as the furniture was quite old and the room could have used some renovations (especially the carpets). Bathroom is a bit tight. However, kitchen was well furnished and clean. There are rooms in an annex which looks a lot newer, so maybe there rooms are better.

Hotel itself is extremely well located 5 minute walk to the beach and to main shopping street. The pool area looked nice although it was too cold to use it. Breakfast buffet was simple but good. Reception closes early (6 pm).

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Frankfurt
1 review
1 of 5 stars Reviewed August 25, 2009

Very good location in a nice town. From outside the hotel does look nice too. However, once you get in: the room furniture was very old. In the kitchen (we got a one bed-room apartment) there were food remains from we assume the previous guests. Small beds (our heights: 182 and 190 cm respectively, so no way your entire body can be on the bed). The toilette room was very small, had no window, but it HAD a carpet!!! (how hygenic can that be?!). Once we have seen that, we decided that we will not be spending our vacation there. After a short discussion, we were able to cancel the room without cancelation fees. It took us a couple of hours to find another hotel, but it was so worth while!!!

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Closerie Hotels & Residences

Address: 11 Avenue Jean Mermoz | Jardin du Casino, 14390 Cabourg, France
Location: France > Normandy > Basse-Normandie > Calvados > Cabourg
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Cabourg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — La Closerie Hotels & Residences 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
La Closerie Comfort Suites
Comfort Suites Cabourg
Cabourg Comfort Suites

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