A nice little hotel but certainly not 4 star as they suggest - more like a decent 3 star which is a little underwhelming considering it's a Mercure
We had a duplex room which is very useful if there are more than 2 of you, but rooms were quite small with a lack of plug points (none) in the upstairs sleeping area.
We were on the 1st floor but the hotel doesn't have a lift. We were asked if we wanted help getting our cases upstairs which we politely declined as we hadn't bought much luggage with but, to be honest, we would have expected a 4 star hotel to have a lift.
Given that Mercure rate this as a four star hotel we were surprised to find no room safe, no individual toiletries in the bathroom, no drawers for storage and, given that the room is designed to sleep 5, a better quantity of teas and coffees. Breakfast was also expensive at €16 per person but probably in line with most French hotels!!!
Wi-fi internet was free and adequate for most purposes which was certainly one advantage over some other hotels.
On the first night my wife had a shower and couldn't work out the controls, setting off the wrong control. Water flooded out of the bathroom into the room and also seeped under the wall into the bedroom as well. We cleared it up with little damage but it showed that the walls were a bit flimsy and cheap. I wouldn't like to have been there with noisy neighbours!
Bathroom is adequate - or compact as we would say - don't bring the cat with as there really isn't going to be room to swing it. Bath towels are small (very) and it had my (current) favourite pet hate - plastic tooth mugs (actually cheap plastic drinking cups) that are so feeble that you can't stand your toothbrush in it without the cup falling over. I can understand the logic of not putting glass cups in the bathroom but why, oh why, can't hotels put a more substantial plastic beaker in the bathroom? it's what I would expect in a 2 star hotel.
If you a largish person you are also going to have some problems in the toilet. This is separate to the bathroom (good) but small (bad) and you have to manoeuvre your way in, through the door and round the badly positioned toilet paper dispenser to get the door closed again. A toilet roll holder by the toilet would have looked better and solved these problems as well.
But, as I said, it's a pleasant little hotel, clean and tidy and the staff were all helpful. Cabourg is a pleasant little town to stay in for visiting the area and certainly cheaper than its up market, in your face neighbour, Deauville. If you're here to do the "beaches, then it's closer to the main British and Canadian sites as well.
The duplex rooms are perfect for families but luxury or 4 star it is not.
- Official Description (provided by the hotel):
- Hotel offering 77 rooms and situated near the city centre and leisure centres. The Mercure Cabourg Hippodrome is a modern, comfortable and quiet hotel with rooms refurbished in a warm and welcoming style. The hotel features a restaurant, a bar and 6 modular meeting rooms. Rooms for persons with limited mobility, a indoor heated pool, a hamman, sauna and fitness area are also available for our guests. ... more less
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