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“excellent” 5 of 5 stars
Review of Mercure Valenciennes

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Mercure Valenciennes
4.0 of 5 Hotel   |   5 Rue du Saint Cordon, 59300 Valenciennes, France   |  
Hotel amenities
Ranked #1 of 14 Hotels in Valenciennes
surrey
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
“excellent”
5 of 5 stars Reviewed September 16, 2012

Stayed overnight with my husband , we were very impressed with this hotel . Staff very helpful and pleasant. We know this is a new hotel but even accounting for this it was absolutely spotless,
our superior room very spacious comfortable and very quiet . We simply could not fault it in any way. Unfortunately we did not have time for breakfast so we cannot comment on food . Would definitely reccommend this hotel the only drawback would be lack of parking , but staff were very helpful in advising as to where the most convenient and cheapest parking was.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    74
    30
    2
    2
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2012

A new hotel which opened on 2nd July 2012. the bedrooms are really well designed and furnished with large comfortable beds and great lighting throughout the bed and bathroom spaces.
Fittings throughout the hotel are of high quality (V&B in the breakfast room) and the breakfast itself is a great mix of healthy and filling food, with bio options for everything.
The staff are experienced and really committed to customer service. I had a problem with the local car park (50m away) and the front desk manager went with me to resolve it, even though my French is fluent - service beyond the usual.
2-3 minutes walk from all town centre restaurants and the staff were genuinely interested in our experiences.
The hotel was probably a little more than I normally pay for my own travel, but I would stay here again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Location: France > Nord-Pas-de-Calais > Nord > Valenciennes
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Valenciennes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Valenciennes 4*
Number of rooms: 87
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