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Mercure Valenciennes: Traveler Reviews

4.0 of 5
5 Rue du Saint Cordon, 59300 Valenciennes, France
Hotel amenities
Mercure Valenciennes
Ranked #1 of 15 hotels in Valenciennes
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37 reviews from our community

    Trip type
Traveler rating
    28
    9
    0
    0
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Date Rating
surrey
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“excellent”
5 of 5 stars Reviewed September 16, 2012

Stayed overnight with my husband , we were very impressed with this hotel . Staff very helpful and pleasant. We know this is a new hotel but even accounting for this it was absolutely spotless,
our superior room very spacious comfortable and very quiet . We simply could not fault it in any way. Unfortunately we did not have time for breakfast so we cannot comment on food . Would definitely reccommend this hotel the only drawback would be lack of parking , but staff were very helpful in advising as to where the most convenient and cheapest parking was.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask surreytaffy about Mercure Valenciennes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Service beyond the usual in great central location”
5 of 5 stars Reviewed August 21, 2012

A new hotel which opened on 2nd July 2012. the bedrooms are really well designed and furnished with large comfortable beds and great lighting throughout the bed and bathroom spaces.
Fittings throughout the hotel are of high quality (V&B in the breakfast room) and the breakfast itself is a great mix of healthy and filling food, with bio options for everything.
The staff are experienced and really committed to customer service. I had a problem with the local car park (50m away) and the front desk manager went with me to resolve it, even though my French is fluent - service beyond the usual.
2-3 minutes walk from all town centre restaurants and the staff were genuinely interested in our experiences.
The hotel was probably a little more than I normally pay for my own travel, but I would stay here again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask chreadin about Mercure Valenciennes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yangzhou, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 17, 2013 NEW
Google Translation

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask POGGIMARC about Mercure Valenciennes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE V, Directrice at Mercure Valenciennes, responded to this review
Google Translation
May 18, 2013
Bonjour ,

Toute l'équipe du MERCURE Valenciennes vous remercie pour vos commentaires qui contribuent à l 'amélioration constante des prestations offertes vous garantissant la qualité et le confort attendus.

Au plaisir de vous accueillir prochainement,

Cordialement,
Monique DESSENIS
Directrice
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meylan
1 review
4 of 5 stars Reviewed May 7, 2013
Google Translation

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Accorhotels.com

Ask sygeo about Mercure Valenciennes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE V, Directrice at Mercure Valenciennes, responded to this review
Google Translation
May 8, 2013
Bonjour ,

Toute l'équipe du MERCURE Valenciennes vous remercie de vos compliments et vous assure de continuer à tout mettre en œuvre pour votre confort et votre bien-être.

Au plaisir de vous y revoir très vite ,

Cordialement,
Monique DESSENIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2013
Google Translation

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Deccocwb about Mercure Valenciennes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MERCURE V, Directrice at Mercure Valenciennes, responded to this review
Google Translation
April 21, 2013
Ola Senhor,

Qualquer equipe MERCURE Valenciennes obrigado por seus elogies.

O reconhecimento de nossos clientes a nossa melhor recompensa.

Atemiosamente,

Monique DESSENIS
Diretor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Region: France > Nord-Pas-de-Calais > Nord > Valenciennes
Amenities:
Bar/Lounge Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Valenciennes
Price Range: $
Hotel Class:4 star (4*)
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