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“Service beyond the usual in great central location” 5 of 5 stars
Review of Mercure Valenciennes

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Mercure Valenciennes
4.0 of 5 Hotel   |   5 Rue du Saint Cordon, 59300 Valenciennes, France   |  
Hotel amenities
Ranked #1 of 14 Hotels in Valenciennes
Certificate of Excellence
Prague, Czech Republic
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Service beyond the usual in great central location”
5 of 5 stars Reviewed August 21, 2012

A new hotel which opened on 2nd July 2012. the bedrooms are really well designed and furnished with large comfortable beds and great lighting throughout the bed and bathroom spaces.
Fittings throughout the hotel are of high quality (V&B in the breakfast room) and the breakfast itself is a great mix of healthy and filling food, with bio options for everything.
The staff are experienced and really committed to customer service. I had a problem with the local car park (50m away) and the front desk manager went with me to resolve it, even though my French is fluent - service beyond the usual.
2-3 minutes walk from all town centre restaurants and the staff were genuinely interested in our experiences.
The hotel was probably a little more than I normally pay for my own travel, but I would stay here again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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139 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Location: France > Nord-Pas-de-Calais > Nord > Valenciennes
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Valenciennes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Valenciennes 4*
Number of rooms: 87
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