We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service beyond the usual in great central location” 5 of 5 stars
Review of Mercure Valenciennes

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Mercure Valenciennes to your Saves list
Mercure Valenciennes
4.0 of 5 Hotel   |   5 Rue du Saint Cordon, 59300 Valenciennes, France   |  
Hotel amenities
Ranked #1 of 14 Hotels in Valenciennes
Certificate of Excellence
Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Service beyond the usual in great central location”
5 of 5 stars Reviewed August 21, 2012

A new hotel which opened on 2nd July 2012. the bedrooms are really well designed and furnished with large comfortable beds and great lighting throughout the bed and bathroom spaces.
Fittings throughout the hotel are of high quality (V&B in the breakfast room) and the breakfast itself is a great mix of healthy and filling food, with bio options for everything.
The staff are experienced and really committed to customer service. I had a problem with the local car park (50m away) and the front desk manager went with me to resolve it, even though my French is fluent - service beyond the usual.
2-3 minutes walk from all town centre restaurants and the staff were genuinely interested in our experiences.
The hotel was probably a little more than I normally pay for my own travel, but I would stay here again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

139 reviews from our community

Traveler rating
    88
    45
    4
    2
    0
See reviews for
24
42
9
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Mercure Valenciennes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Valenciennes

Address: 5 Rue du Saint Cordon, 59300 Valenciennes, France
Location: France > Nord-Pas-de-Calais > Nord > Valenciennes
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Valenciennes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Valenciennes 4*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Odigeo and Agoda so you can book your Mercure Valenciennes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Valenciennes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.