We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel in the city ” 4 of 5 stars
Review of Holiday Inn Express Arras

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express Arras to your Saves list
Holiday Inn Express Arras
3.0 of 5 Hotel   |   3 Rue Docteur Brassart, 62000 Arras, France   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #2 of 16 Hotels in Arras
Locks Heath
Top Contributor
107 reviews 107 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
67 helpful votes 67 helpful votes
“Best hotel in the city ”
4 of 5 stars Reviewed July 16, 2014

To be honest there aren't many great hotels in Arras - so this is certainly the best option in the city for those looking to be fairly close to the centre.

Positives - ten minute walk away from main squares, the town hall and shopping areas - and a 10 minute walk from the Wellington Quarry (a must - see other review). Good size rooms (front of hotel 4th floor), good selection at breakfast, fast and free wifi, secure parking under hotel with direct access vis lift (but public car park - chargeable at 10 euros 50 cents a day), friendly reception staff who speak English. Reasonable priced hotel - we'd paid about 90 euros per night for a large family room. Lots of restaurants and bars within easy walking distance, quiet at night as not many passers by.

Negatives - you can hear the trains during the night as the line is immediately opposite the hotel so if you're a light sleeper bring foam ear plugs, not many English TV channels ( just news), does get busy with battlefield tour parties.

Tip - bigger rooms are at front of hotel (although overlook train station and road). You can park for free on the road outside the hotel from 6pm on a Saturday and all of Sunday so you don't need to use the underground car park on those days. Get to breakfast early for best selection of pastries and make your own orange juice using the machine rather than drinking the ready made stuff - so much nicer!

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

329 reviews from our community

Traveler rating
    95
    161
    54
    15
    4
See reviews for
80
119
11
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Stirling, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2014

We spent a few days staying here from 30 Jun 14 until 03 Jul 14 using it as a base to visit many of the Somme battle sites both in the area and in Belgium.
The hotel is clean comfortable and well placed in the town with many restaurants and cafes in the immediate vicinity and the town squares a short walk away. The hotel Staff were extremely helpful though, as previous reviewers have mentioned, when busy, the bar is a little overwhelmed with only the night porter/receptionist was available to serve. I have to say that the gentleman on duty went above and beyond to try to serve everyone!
Access to the main road network is easy and the hotel/town are a great base for visiting the local area.
Rooms are clean, tidy and spacious and if you manage to get a room on the top floor, there is a little balcony where you can enjoy the summer sun!
I would highly recommend the hotel for anyone on a trip such as ours.

Room Tip: Top floor rooms offer a small balcony which is great in summer with a nice cool glass of something w...
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

One night in Arras and the base we picked could not have been better. Overlooking the train station but was very quiet at night. Every member of staff continually had a smile on their face.

Check went easily and the room was spacious and well appointed. The receptionist was helpful beyond belief. She had a fantastic knowledge of the area and gave great advice on getting to the attractions we wanted to see. Took a taxi to Vimy Ridge (must see) and had asked for an estimate of the charge. The receptionist gave us the exact amount we were charged. Also, she provided great recommendations about restaurants in the city and provided perfect directions.

The free breakfast was the best I've experienced in a HI Express and the restaurant staff were again, incredibly accommodating and helpful.

Perfect location, great staff, what more can you ask for............

Room Tip: Great hotel for your Arras experience.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

An enjoyable two night stay here which we used as a base to explore the Somme region. A comfortable, quiet double room with all usual amenities, wifi worked well, breakfast quite adequate. Parking was initially just a little tricky to locate but once found was easy to use and great to have the direct access via lift to the hotel reception

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 10, 2014

This hotel is well situated, around a ten minute walk to the town centre, The hotel is clean and provides a typical Holiday Inn continental breakfast. If the hotel is busy then the bar cannot cope, with large groups, as it is under staffed and very rude bar staff with no clue about customer service. A shame that they let this hotel down, because other than that, I found the hotel quite pleasant.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 10, 2014

Comfortable bed & nice bedroom. Breakfast was plenty to choose from even though cold buffet style. Bar was a reasonable price. Not too far to walk to find some where to eat in the evening. Staff friendly. Hotel very clean.

Room Tip: Rooms at the front are quiet.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Arras, responded to this review, July 28, 2014
Dear karen j,

Thank you for taking the time to convey your comments regarding your recent experience with us. We value your opinion of how we hosted your stay. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our accommodations and friendly staff. Our goal is to make your stay the best it can be and it looks like we accomplished our goal. We look forward to making your next stay even more memorable. Thank you again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kortrijk
Top Contributor
130 reviews 130 reviews
30 hotel reviews
Reviews in 57 cities Reviews in 57 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 9, 2014

I had an excellent stay at the holiday inn express Arras. The hotel is located near the city centre and at walking distance from the train and bus station.
Rooms on the forth floor are very spacious, quietly and are well designed.
Breakfast was also more than okay!

Room Tip: The more spacious rooms are on the forth floor.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Arras? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Arras

Address: 3 Rue Docteur Brassart, 62000 Arras, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Arras
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Arras
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Arras 3*
Number of rooms: 98
Official Description (provided by the hotel):
98 large rooms, Free Wifi, recently renovated lounge bar (February 2012), Airconditioning, Continental buffet breakfast, meeting rooms, public car park with direct access to reception desk, and a friendly and helpful staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Priceline, Despegar.com, Agoda, Travelocity, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Arras reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Arras Hotel Arras
Arras Holiday Inn Express
Holiday Inn Arras

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Arras, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.