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“Nothing spectacular ” 3 of 5 stars
Review of Holiday Inn Toulouse Airport

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Holiday Inn Toulouse Airport
4.0 of 5 Hotel   |   1 Place de la Revolution, 31700 Blagnac, France   |  
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Ranked #2 of 15 Hotels in Blagnac
Aberdeen, United Kingdom
Top Contributor
83 reviews 83 reviews
72 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
“Nothing spectacular ”
3 of 5 stars Reviewed 2 weeks ago

Location to the airport is excellent. Free shuttle from door B at the terminal (don't forget to call them or you'll be waiting a while) room was good apart from a dodgy shower head that needed attention. Loads of British tv channels if you need them (channel 80 onwards), I found the staff quite helpful for my needs but the whole atmosphere around the place was dull. Bar and restaurant was empty and probably because it's way too expensive. 7 euros for a beer and 15 euros for a hamburger, really?? Nearby is a McDonalds and a huge shopping mall just 10 minutes walk with lots of eateries at a more reason all cost. It's like they don't care if you drink or eat in the hotel or not. It should be the opposite with a captive audience. Hotel definitely needs a wake up call on how to generate extra income and satisfaction. Not sure I'll be back in toulouse but if I was would I stay? Doubt it based on cost and value for money

Stayed December 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 2 weeks ago
Dear popstar1701,
First of all, let me thank you for choosing Holiday Inn for your recent stay in Toulouse.
From the description you made, I suppose that you stayed with us during a week end.
The restaurant is indeed closed on week ends.
We took good note of your advice.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On a trip to Toulouse for the weekend the first night was spent here following a late night flight in. What we needed was a hotel we could trust to have everything right, relax straight away, supply a decent breakfast, and set us off in style. And that is what we got. The room was clean, comfortable and plenty of space. I understand the hotel recently had a refurb and it is in exceptionally good condition. If you are used to Holiday Inn you will feel at home straight away. They say that corporate hotels are soulless and that may have some truth in it, but the staff here are friendly and efficient and sometimes that is what you need, not some unique quirkiness.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 4 weeks ago
Dear David S,

Thank you very much for your comment.

Indeed, we recently had a complete refurb (ended in march 2014), and it is always nice when a guest appreciate it.
We are proud to read that you trust us for always spending a nice stay.

We all look forward to welcoming you very soon at the Holiday Inn Toulouse Airport,

Sincerely yours,

Public Relations Manager
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Aberdeen, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed November 16, 2014 via mobile

Was on business and stayed in this hotel as have done before. Room I was allocated the wifi didn't wortk. Couldn't call reception as phone didn't work. When I went to reception and explained problem all I was told was that they have had no other complaints about it but he will reset it. No apology. I sat in reception til he had done so. I checked wifi strength all the way up to my room. As soon as my door closed the signal was lost. Phone still not working so had to all the way back down again. Different receptionist this time, she didn't belive me, said it was iPad. I said to her to come and check it for herself which she declined. I asked to change room which I eventually got with a struggle.

I know for a fact from my colleagues that faults have been reported previously about this and problems with showers in some room and have not been fixed weeks later.

I was also not recognised as ihg member.

Stayed November 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 5 weeks ago
Dear Bruce C,

First of all, let me start with your IHG Club Member.
As we already explained you, you cannot be part of the recognition program from IHG as you are a member of an Airline crew.

Second of all, we have no excuses for incidents in your room (phone and shower). I will see directly with the Room Division Manager to solve these problems as soon as possible.

To finish, your problem with the wifi: we will check if everything is correct from your room and if not, see what you can do to solve the problem.

Best regards,

Public Relations Manager
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Springwood, Australia
Top Contributor
140 reviews 140 reviews
18 hotel reviews
Reviews in 49 cities Reviews in 49 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed November 15, 2014

We were very happy with our brief stay of one night at Holiday Inn Blagnac. We were here simply to catch a very early flight. Reception and check out were efficient and the staff pleasant. The public areas of the hotel are very well presented, clean and attractive. The room was the same, spotlessly clean and very comfortable. The bed and pillows were excellent, the bathroom clean and functional. There is a wide range of TV channels on the flat screen in the major languages. The restaurant offers quality meals and the service was excellent. Our only negative was that the free shuttle was full for the first three trips which meant we had to order a taxi. My fault, I didn't know the details when booking. The shuttle is a small van so only takes a limited number of guests. The hint is to book the shuttle when you make your reservation, maybe the hotel could advertise this on web sites. Nevertheless, this was our only negative, the rest of our experience was very good.

  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 5 weeks ago
Dear Ciaran-O,

We would like to thank you very much for having taken the time to write this detailed comment on TripAdvisor!

It was a pleasure to read that you were satisfied by the hotel, by your room and by all the services that we offer.
I noted your little problem with the shuttle and will discuss about it with our General Manager, and see what we can do about it.

We hope to have the chance to welcome you again very soon,

Best regards,

Public Relations Manager
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Knutsford
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2014

The Holiday Inn has been refurbished to a high standard and the staff are OK however I found them not as attentive as I would like or expect, especially as an Platinum Ambassador. the price are also inflated, 9€ for a pint of cider.

  • Stayed October 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 4 weeks ago
Dear Fellranger,
Thank you very much for your comment on TripAdvisor.
We hope we will have to chance to welcome you again for your next stay.
Best Regards,
Public Relations Manager
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Weston super Mare
Top Contributor
91 reviews 91 reviews
50 hotel reviews
Reviews in 50 cities Reviews in 50 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed November 14, 2014

Not been here for a while, and last time it was all so dull and out dated........

Then wow a refresh, reception area smart clean and inviting.

Reception fast and efficient.

Provided with an Executive room, and these were superb, a real executive room. Nice comfy beds, decor superb, free drinks, wifi, towelling robe....and although not the biggest of rooms well laid out, and includes a socket for UK style plugs, if you forgot your adaptor.
Coffee machine was my only issue, took a while to work out how to use it, also found that this was not checked before I used it as someone else had pre loaded the machine and the cleaners had missed it. So coffee not the best, I still prefer the Kettle and sachet approach.

The choice of biscuit nibbles was good along with choice of drinks.

The bar area has really been upgraded, new stylish bar, new seating.

We left early for the airport so only managed to grab a coffee, but even the breakfst area has been well made over.

Did not book shuttle as it is a easy walk to the airport max 10 mins.

So all in all a great improvement on previous nd nice to see investment for the Customer

Room Tip: Executive rooms are worth the upgrade
See more room tips
  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, 5 weeks ago
Dear Weary-Traveller007,

Thank you very much for your comment!
It's very much appreciated.

Yes, everything has been changed and is brand new.
We are really glad to read that your stay went perfectly.

We hope to see you again for your next stay in Toulouse.

Best regards,

Public Relations Manager
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 2, 2014

Smart reception with bar and restaurant. Not easy to get back into the city from the hotel and nothing much around it. Free airport transfer. You call from arrivals hall by information point and wait at exit B3. Nice room with UK plug socket and phone /laptop hard wire socket

Stayed November 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn T, Direction de la Communication at Holiday Inn Toulouse Airport, responded to this review, November 4, 2014
Dear Adam H,

First of all, we would like to thank you for sharing your experience with us.
We are glad you found our hotel for your taste.
The recent renovations that we had help us in that way.
We look very much forward to welcome you once again

Best regards.

Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Toulouse Airport

Address: 1 Place de la Revolution, 31700 Blagnac, France
Phone Number:
Location: France > Midi-Pyrenees > Haute-Garonne > Blagnac
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Blagnac
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Toulouse Airport 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located two minutes away from Toulouse-Blagnac International Airport, this Holiday Inn is just a 10-minute drive from the city centre. It offers an outdoor swimming pool and a fitness centre. Free Wi-Fi access is provided throughout this hotel.The soundproofed rooms features a unique décor and are equipped with a TV, international satellite channels and air-conditioning. The bathrooms have a bath tub, free toiletries and a hairdryer.The hotel’s restaurant, Black Angus, serves fine cuts of meat in a cosy dining room. Guests can also have their meals at the hotel's brewery called Mach 2.A free airport shuttle service is offered by the hotel, as well as a business centre, 24-hour front desk and luggage storage. Free parking is possible on site. ... more   less 
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Also Known As:
Holiday Inn Toulouse Airport Hotel Blagnac
Holiday Inn Blagnac
Blagnac Holiday Inn

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