First, the good news as this is shorter and easier to write - this is not a hotel, it's small self contained studio rooms but they are clean and comfortable. The website says there is a bar, which there is but it wasn't open when we were there. We arrived at about 6.30pm and our key was in a box as there was no one covering reception. The room was quite nice although there was no instructions or written help on where anything was.
So, after a long trip, a shower was needed. Nope -no hot water and no one to tell! Nothing to eat and no facilities, not even directions to the nearest shop. Even though it was 6.30pm there were workmen tiling the studio next door.
When we found the receptionist the following morning and complained that we had not been able to shower she said sorry as if this was nothing to complain about. She said it was just bad luck as they were almost empty and she could have put us in any of the other rooms. So why put us next to a room that was being worked with banging and drills? Then, as if to rub it in, she put a family with a dog in the room the other side and the walls are paper thin. Why?.
We tried to leave and pay for the one poor night we had had, even without hot water, but we were told in no uncertain terms that we had paid for 3 nights and they would not offer any refund. So, we were stuck for another 2 nights with banging during the day and dog barking at night.
Even though we knew we would lose money we could not stand the thought of a third night there so booked into another, proper, hotel.
Thinking of visiting Cap d'Agde? Avoid this "hotel" if you can.
- Also Known As:
- Le Golf Du Cap D'Agde France/Herault