We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“not good if travelling with kids” 3 of 5 stars
Review of BEST WESTERN PLUS Paris-Orly Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN PLUS Paris-Orly Airport to your Saves list
BEST WESTERN PLUS Paris-Orly Airport
4.0 of 5 Hotel   |   4, avenue Charles Lindbergh, 94656 Rungis, France   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
50% less on 2nd night !*
Ranked #1 of 11 Hotels in Rungis
Auckland, Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“not good if travelling with kids”
3 of 5 stars Reviewed May 20, 2012

The hotel itself is very nice, with nice comfortable rooms.

However travelling as a family of 4 (2 young children) I was quite frustrated when we were continually only given 2 towels for the room. I was able to get more but had to do this daily.

Also very annoying was trying to order room service from the kids menu. The staff who took the order were arrogant and got it completely wrong and I ended up having to go to Reception to get what I wanted as the person on the phone argued with me saying I could not order what was clearly on the menu. I am not normally a pushy person either but at 10pm at night with hungry kids you need to feed them. The final order that arrived was still wrong!

The staff on the front desk were very helpful and friendly and the free shuttle to Orly airport was very helpful.

I would not stay here again with a young family but it would be great if travelling as a couple. It is along way out from Paris but we did get the bus as the stop is not far from the hotel.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at BEST WESTERN PLUS Paris-Orly Airport, responded to this review, May 22, 2012
Dear Sir,

I would like to thank you for your recent stay in our hotel and for the positive points and remarks that you mentioned in your feed back.
Please note that our hotel offers family facilities. We offers family spacious rooms with 2 larges beds perfect for a family of 4 people. We offer also the saty of childern under 12 staying in the same room as the parents. I regret to know about the miss undertsanding concerning your room service order and I transfer the information to the head service concerned.
Please accept our appologies about this incident and we will be really pleased to welcome you again.

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

322 reviews from our community

Traveler rating
    81
    170
    50
    13
    8
See reviews for
99
81
15
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 20, 2012 via mobile

We stayed here for two nights enroute to Majorca on a coach tour. It was nicer than our Majorcan hotel. The beds were comfy with lots of pillows. The breakfast was good and the staff helpful.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at BEST WESTERN PLUS Paris-Orly Airport, responded to this review, May 21, 2012
Dear Madam

Thank you for your positif comment and we are pleased to know that our hotel services met at the best your needs and expectations.
We hope that you had also a great holdays Majorca.
We hope to welcome you again at Best Western Plus Paris orly airport

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 12, 2012

I arrived the day it changed from a Holiday Inn - most amusing arriving n a Holiday Inn shuttle bus to see staff in Best Western uniforms ! The rooms were all Holiday Inn furnishings and bedding. It is nice - staff fantastic - although bar area more akin to a 6th form common room than say an international hotel ! But hey arriving from a long flight it was fine for one night. I will use again.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at BEST WESTERN PLUS Paris-Orly Airport, responded to this review, May 14, 2012
Dear Sir, Madam

Thank you for your feed back, and we are really happy to read your positif comment about our staff. We do apologize for the inconvenience due to our recent rebranding. We are doing our best in order that our rebranding take less of time and to avoid as much as we can any incovenience to our guests.

We hope to welcome you again shortly at the BEST WESTERN PLUS PARIS ORLY AIRPORT.
Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 8, 2012

This hotel is a pretty good value and it is clean. It is a bit far from the major attractions in Paris. There are free shuttles to the orly airport which does have a Paris metro terminal. Our family tried to go that way to save money but to connect from the orly terminal to the main paris metro zones cost about 15 euros per person. Come to find out later you can buy a Paris metro pass for all zones that would greatly reduce transportation expenses. There is parking at the hotel running about 13 euros a day. Other than that the hotel is in good shape and fairly quite. I do agree with other reviewers there are no great views from the hotel.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at BEST WESTERN PLUS Paris-Orly Airport, responded to this review, May 11, 2012
Dear Sir, Madam

Thank you for you comment and we are happy to read your positive comment about our property. Our hotel is lkocated in a Business area, where most of hotels is Rungis-Orly are located. To go to Paris, there is a direct bus from Orly " Orly Bus" it is running from 5h30 am to 11 pm. it is cheapest than Orly val. There is a Tramway project under construction that will link Orly and the area to Paris. the project will be finished in 2013.

We hope to welcome you again in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 3, 2012

The hotel is conveniently located near the Orly Airport.
So if you have an early morning flight or returning late from the orly airport, the hotel provides an excellent free shuttle with good frequency.
The rooms are spacious, clean and well maintained.
Breakfast is available at a cost.
Only 1 issue is that there is no free wifi throughout the hotel.
The restaurant in the ground floor near the lobby provides fine food.
Overall i would rate my experience as a pleasant one and the free shuttle to the airport is very helpful.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
serviceclients, Responsable commercial at BEST WESTERN PLUS Paris-Orly Airport, responded to this review, May 7, 2012
Dear Sir Madam,
thank you for your comment, and we are really happy to know that you had a great stay iin our hôtel.
We inform you and all our guests that internet access in rooms and in public areas are free starting from now.
We hope to welcome you again shortly

Sincerely Yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 22, 2012

Although entrance lobby does not inspire confidence, the pleasant and efficient staff at reception are reassuring. Our room was very comfortable, with a fabulous king size bed. Very clean and quiet. Complimentary copies of Newsweek and The Economist in the room! Large bathroom with tub. Free wifi in the rooms would have been a bonus, but it was free in the lobby.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 21, 2012

I have stayed here a few times recently and the hotel is ok. It has it's good and bad points. The restaurant is good, with most of the a la carte options being very tasty. The rooms itself are comfy, spacious and clean.
A few negative points though: it would benefit greatly from some additional international channels such as BBC1 or BBC2, which I have seen in other hotels in the Orly area, BBC world and CNN can be quite tiring for those who do not speak French.
The breakfast, whilst it has some quite nice options, it could benefit from some lower fat alternatives as all there is is full-fat butter and full-fat milk! Not great for frequent travellers....
You also employ quite an unhelpful shuttle bus driver. Not sure of his name but he is of Oriental descent. Very unhelpful with bags - I have watched him allow ladies with very heavy luggage to struggle loading them into the van whilst he looks on! This is the only exception however, as the rest of the staff I have encountered are very nice.

Stayed March 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Paris-Orly Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Paris-Orly Airport

Address: 4, avenue Charles Lindbergh, 94656 Rungis, France
Phone Number:
Location: France > Ile-de-France > Val-de-Marne > Rungis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Rungis
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Paris-Orly Airport 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Cheap Tickets, Priceline, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS Paris-Orly Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Paris-Orly Airport Hotel Rungis
Holiday Inn Rungis
Rungis Holiday Inn
Paris Holiday Inn

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Paris-Orly Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.