When we returned from our first day of touring Paris, we found that our luggage had been rummaged through. Zippers were left open, my daughter's underwear and lipsticks were missing, and her perfume was used. This happened on a Friday, and a hotel manager was not available until Sunday morning. A report was filed Friday evening and when we approached the manager on Sunday morning so she could hear the story directly from us, her response was "Yes, we have your report, this is the first time this has happened". There was no "I'm sorry for this experience", nothing, as if we had made this up. Her response was rude and unprofessional.
If you value your belongings do not stay at this hotel.
- Official Description (provided by the hotel):
- 3 star hotel with 174 inviting 30 m² suites. Enjoy our free unlimited Suitebox service including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 7 min from Roissy CDG Airport, 5 min from the Villepinte exhibition centre. Free shuttle service. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and pay parking. Accessible facilities. ... more less
- Reservation Options:
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- Also Known As:
- Suite Novotel Cdg Paris Nord 2 Hotel Roissy
- Suitehotel Hotel Roissy