First off, CDG was a GIGANTIC, but the information desk was helpful although kind of cold. CDG is like it's own village. When they say the "shuttle" from the airport, it's a 20+ minute ride that feels like your on your way out of town. It's not close to the airport terminals AT ALL. The shuttle is confusing for first timers. Please make sure you board the CORRECT one as there are TWO Novotel Hotels. Take the one that says PN2 and the picture on the front. If you're still confused, ask the driver.
The hotel was "OK", they greated us kindly at first. Breakfast is premade items stuffed into jars/cups and the coffee was terrible. I did enjoy the organic yogurts and croissants. The rooms look like dorm rooms/cruise ship rooms. Neat enough, but unimpressive. The shower/tub is separate from the toilet which was strange for me. I did enjoy the little snacks they leave in your room for you. That's a great touch. The rooms are quiet also, so that was nice.
The next day after settling in we get back to our rooms and our keys didn't work. This happened EVERY DAY. They kept giving us excuses like "Keep them away from your cell phones" but we never had them close to them. Things just got progressivly worse from there.
Everyday we arrived back from being out ALL day only to find that our rooms hadn't been cleaned. They switched us THREE times to accomidate us. Unacceptable to me. This is why I'm in a hotel. To be taken care of and relax, not having to keep going to the front desk and get my room sorted out everyday. Our third room smelled of stale cigarettes. I just wasnt pleased at all. The staff was pleasant over all with the exception of one jerk.
NOTE: This hotel is at least a 40 minute commute into Paris and thats from the airport. The rides home were exhausting, the shuttle never arrived on schedule. We stood outside for so long at one point we ended up taking a taxi. My suggestion is...spend the extra money and go somewhere else.
Next trip to Paris I will be staying somewhere else.
- Official Description (provided by the hotel):
- 3 star hotel with 174 inviting 30 m² suites. Enjoy our free unlimited Suitebox service including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 7 min from Roissy CDG Airport, 5 min from the Villepinte exhibition centre. Free shuttle service. 24 hour services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays and pay parking. Accessible facilities. ... more less
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- Also Known As:
- Suite Novotel Cdg Paris Nord 2 Hotel Roissy
- Suitehotel Hotel Roissy