I stayed in this hotel the day Paris was under the snow. The free shuttle to the airport was immediately cancelled, although traffic was possible. I asked for a taxi, they told me they could not get one in spite of having called the "whole night" (taxis were circulating around the hotel though). I called the reception at 5:30 AM from my room and had to wait a long time until the recepcionist would wake up to pick up the phone. At the reception, a customer was complaining that they had forgotten to wake him up and that he would have missed his flight if this wasn't cancelled. I asked the recepcionist about how to walk to the RER (public transportation) he kept saying rudely: "2 fois à droite", refusing to explain further. In any other place such a receptionist would have been fired.
Something else: in the restaurant, they had a long menu, but only cold buffet and "plat du jour" were available. They told me that it was because of the bad weather, which had started about 4 hours ago. I could not understand how fresh lettuce could be delivered but not duck confit or other dishes that were supposed to be prepared days ago.
All in all, this is the typical hotel that makes people be reluctant about visiting France again. By the way, I am French speaking. Language was not an issue.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.