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“great value easy access to CDG airport” 4 of 5 stars
Review of Novotel Convention & Wellness Roissy CDG

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Novotel Convention & Wellness Roissy CDG
4.0 of 5 Hotel   |   10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)   |  
Hotel website
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Hotel amenities
Special Offer
Park Sleep & Go
Ranked #1 of 28 Hotels in Roissy-en-France
Federal Way, Washington
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“great value easy access to CDG airport”
4 of 5 stars Reviewed April 11, 2013

We overnighted in Roissy (small town) right next to the Paris CDG airport so we could fly out next morning. Easy to catch their bus from the airport to their hotel and easy to catch the morning bus from the hotel to the airport. But keep in mind that everyone in the hotel is going to check out and there are tour groups as well so get to the front desk early to checkout so you dont' miss your bus. The hotels at the airport are triple the price and this hotel was actaully very nice and clean as well and quiet. We ate dinner at the hotel ( decent menu) and we actually enjoyed making the circle walk around the town that evening after dinner. The town is super small and just services the airport. Just be sure you are at the correct hotel before departing the bus because there are two different Novotel hotels and this one (best one) has the name Convention and Wellness as part of its name.

Room Tip: The sofa sleeper was comfortable and I think most of the rooms are the same
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, April 16, 2013
Dear Guest,

Thank you very much for your comments.
You appreciated our hotel and your satisfaction will be shared with all the team.
We are ready to welcome your for your next stay in France.
Best regards.
Philippe Marchand - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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812 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Lancaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 6, 2013

Stayed here for a week, 2 adults, 2 children.

We have to say that the rooms and gym/pool were perfect as was the general condition of the hotel and the breakfast service.

The evening restaurant though was terrible. We went for a prepaid dinner service which was a mistake. We had issues with the staff who took the normal menus away from us half way through our stay and told us we only had a choice of 2 dinners. I had to take this to the hotel staff the following day as they could not resolve during the evening. Secondly, the food quality was terrible - no vegetables or salad served with the meal, your essentially just given a piece of meat. The hotel also advertised room service....but we found not if you have a food voucher, if you have a voucher your not allowed to eat from your room. Drinks were also stupidly expensive.

The other issue was parking, beware the hotel charges, its expensive and they does not advertise.

Pity....would have been great but the restaurant needs sorting out.

Room Tip: Don't go for per paid food - the local restaurants are much better.
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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, April 16, 2013
Dear David H,

I appreaciate the time you took ti share your comments regarding your last stay.
I remember the problems you met with our half-board special offer, and I remember that the Duty Manager tried to find solution for this difficulties.
However I apologize for that.
Waiting ti welcome you again for your next stay in roissy CDG airport.
Best regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Libreville, Gabon
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 4, 2013 via mobile

Had to stay 20 hours at the hotel due flight transit. Good value for money on a special offer and kids enjoyed the pool and steam bath. Restaurant was not impressing and a waiter Julien was rude when asked for the salat supposed to come with the dish and had to ask him for the parmesan for the pasta 2 times before he came with it after 30 min where we had finished. Cleaning his noose in his hand before taking the plates did not add to the appetite either. All in all a ok stay and reasonable priced if you find a discounted offer before. Other staff at the hotel where quiet pleasant.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, April 16, 2013
Dear Guest Pablo S,

Thank you for your comment and I apologize for the waiter's attitude during your meal.
Other staff's members seemed at better level and I appreciate your comments.
Waiting to welcome you again in Novotel Roissy Conventions & Wellness.
Best regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2013

Perfect for the overnight traveller flying through CDG airport. Everyone at the hotel was nice and accomodating.
I was tired from travel and appreciated the clean, bright lobby and the very attentive bar staff.
I was upgraded to an executive suite and slept like a baby...
Thank you for the perfect night's stay!!!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, April 3, 2013
Dear Guest,
Thank you very much for your comment.
I have nothing to add, and my real desire consist to built satisfied clients.
The team will be informed about your feeling regarding your stay.
Best regards.
Philippe Marchand - General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riberac, France
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 1, 2013

I have stayed in this hotel over a dozen times and it continues to be the best of the bunch for Roissy. The rooms are big and comfortable, sound-proofing is second to none, the beds are a delight to sleep in and the restaurant is very good. Then there is the spa; what a gem. It is spacious, clean, well maintained and open until 11pm. Reception staff are always courteous and smiling. I cannot fault this hotel, and I have stayed in almost all of the hotels in Roissy village. Do not confuse this Novotel with the one at Terminal 3. Chalk and cheese.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, April 2, 2013
Dear Guest Mittxx,

Thank you very much for your very pleasant comments.
You really enjoyed your stay, took benefit of our Spa "Wellness Club" and I am very happy to share this with all the team and particulary with the reception staff which welcomed you very well.
Waiting to welcome you for your next stay in Roissy CDG Airport.
Best regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
110 reviews 110 reviews
47 hotel reviews
Reviews in 61 cities Reviews in 61 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 25, 2013

Nice place. Rooms are big and nicely furnished. Pool and gym are decent. It's location is not as close to the airport as most CDG airport hotels but there's a constant free shuttle going from the hotel to the airport. Definitely good value for money.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, March 27, 2013
Dear Guest Avja,

Thank you for your comment.
You appreciate our hotel during your last stay in Roissy CDG Airport, and you used our Spa "Wellness Club" with the indoor pool and the gym.
I hope we'll welcome you at Novotel Roissy Convention & Wellness for your next trip to Paris.
Best regards.
Philippe Marchand - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley du Loir
Top Contributor
83 reviews 83 reviews
43 hotel reviews
Reviews in 54 cities Reviews in 54 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed March 17, 2013

We booked the park, sleep and fly package which was excellent value for money. We stayed in room 106 which was very comfortable, air conditioned and quiet. Shoeshine and sewing kit in the room as well as a large choice of teas and coffees. The only negative was the thin towels in the bathroom. We had a delicious meal in the restaurant from a varied and reasonably priced menu. When we returned from our holiday the car battery was flat and two members of staff promptly got out some jump leads and started the car. Can't fault the service. Would definitely stay here again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, March 20, 2013
Dear Guest LondonerinFrance,
I am happy to read such a comment regarding the services of Novotel Roissy Convention & Wellness.
I agree for the towels in the bathroom and all will be changed before 2013 June.
I remember the repairs of your car, and I personally tried to help the hotel's guests during this snowy episode.
I am happy to read that you came back home in the west of France. I confim we'll try to welcome you in the best conditions for your next trip.
Best regards.
Philippe Marchand General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Convention & Wellness Roissy CDG

Address: 10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Roissy-en-France
#1 Business Hotel in Roissy-en-France
#1 Family Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Convention & Wellness Roissy CDG 4*
Number of rooms: 295
Official Description (provided by the hotel):
The Novotel Convention and Wellness Roissy CDG is a 4 star hotel with 289 rooms located near Roissy CDG Airport, 25 km from Paris. Ideal for a business trip to Paris or for seminars and conferences with 1,200 sqm of space across 18 modular rooms. Relax in our Wellness Club, a 600 sqm spa centre with heated swimming pool, Turkish steam bath, sauna, gym, massages and beauty treatments. Contemporary and friendly, our Novotel Cafe will tempt you with its original and varied menu. ... more   less 
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Also Known As:
Novotel Convention And Wellness Roissy Cdg
Novotel Convention & Wellness Roissy Cdg Hotel Roissy
Novotel Roissy
Roissy Novotel

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