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“Better than the average airport hotel” 4 of 5 stars
Review of Novotel Convention & Wellness Roissy CDG

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Novotel Convention & Wellness Roissy CDG
4.0 of 5 Hotel   |   10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)   |  
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Ranked #2 of 32 hotels in Roissy-en-France
Merles, France
Top Contributor
82 reviews 82 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
73 helpful votes 73 helpful votes
“Better than the average airport hotel”
4 of 5 stars Reviewed March 13, 2013

Airport hotels often lack character and are unwelcoming. This one is much better than that and the key is in the name. "Convention": there are extensive and well-equipped meeting rooms available. Size can be varied from a few persons up to dozens. "Wellness": there is a pool and a very good spa open long hours.
The rooms are on the small side, but have good quality fixtures and fittings. Public areas are bright, spacious, clean and cheerful. Desk staff are competent and pleasant to deal with. Wifi is free throughout, albeit slow in the room. Breakfast is a good buffet, but expensive. My guess is that all food here would be very acceptable. There is a nice bar area.
There is a free shuttle service to/from CDG which runs according to a published timetable. Staff were happy to give me a late check-out and there was no attempt to charge me for it. This hotel is not a cheap option, but it is my choice when I have to overnight at CDG. I would also consider using it for a one-day meeting.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, March 15, 2013
Dear Guest 73John73,

Thank you very much for your pleasant comment regarding your last stay in Hotel Novotel Roissy Convention & Wellness.
You perfectly described our avantages, our services, and I am glad to read that the staff was helpful.
I hope we'll be able to welcome your for your next stay in Roissy CDG Airport.
Best regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 5, 2013

Stayed here for one night recently whilst on business. Hotel is clean, light and airy (for a hotel!). Well located for the airport (although you need to get the courtesy bus). The hotel is much better than others in the CDG area and is consistent with Novotel's standards across the world. Bedrooms are well appointed and very quiet for an airport hotel. Breakfast was good and there are some reasonable local restaurants within 10 mins walk of the hotel "The Brasserie" in Roissy village being the best and very reasonable.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, March 6, 2013
Dear Guest Mr Marc L,

Thank you for your comments. You enjoyed your stay and I am very happy to share such an impression with the Team.
Our Novotel is a little bit different regarding the standard Novotel, and we try to keep our level of quality in this airport area.
Waiting to welcome you for your next stay in Roissu CDG Airport.
Best regards.
Philippe Marchand - General Manager
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belgique
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 21, 2013

This hotel is my favorite choice for taking an early flight or any overnight transit at CDG Airport.
Reasonnable price if booked in advance on internet, large sunny lobby with bar, restaurant and breakfast room, spacious rooms with all facilties (complimentary coffee/tea, wifi,excellent bedding a.s.o.) indoor pool and spa.Good free shuttle service (+/- 20' to terminal E), friendly and helpfull staff(special mention for young man at the reception). Simple restaurant menu and ok breakfast buffet, but this is not a gourmet stop.
But why do they charge 2€ per hour for parking while there is no other possibility to park than on their premises??(Except if you choose a "stay and park/fly program).

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, February 25, 2013
Dear momger,

Thank you for your last comments. You use to stay in our hotel, and you appreciate the Spa "Wellness Club" and the staff is friendly, I thank for these encouragements.
Best regards.
Philippe Marchand-General Manager
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Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed February 20, 2013

only comment the parking could be part of the price as it can work out rather daunting.
the rest was good i liked and enjoyed the pool sauna hamam and wondered about the fitness facilities availibility for saturday and sunday.when I reserved i got the impression it was closed on weekend but at the hotel they seemed to be available for hotel guests.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, February 21, 2013
Dear Sekimage,

Thank you for your comments.
You were impressed, I am happy to share such an impression with my team.
You appreciated the Spa "Wellness Club" and the Fitness facilities and we try to receive our guest in the best conditions with such an installations in this airport area.
I hope we'll welcome you for your next stay in Roissy CDG Airport.
Best regards.
Philippe Marchand - General Manager
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Texas
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 18, 2013

This hotel is excellent in several ways: rooms are more spacious than most European hotels, it is very clean, the free shuttle is always on time, and the breakfast (not on every plan) is as good as it can be. There are two negatives: being close to the airport makes it distant from the center of Paris ( you have to go back to the airport to ride the metro and the ticket will be more expensive), and other meals at the restaurant as not much (better to go across the street to the cheaper and better buffet at the Campanille). Not best for families.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, February 20, 2013
Dear Rooster Texas,

Thank you for your comment.
Your stay was pleasant, and I notice your appreciation regarding the price and the variety for the Restaurant.
I hope we'll welcome you for you next stay in France.
Best regards.
Philippe Marchand - General Manager
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Meerut, India
Top Contributor
93 reviews 93 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 16, 2013

A good hotel only for stopover or transit. A very far placed hotel from city centre/ Eiffel Tower. I stayed for two night and three days on our European Holidays package tour of Thomas Cook. A very poor choice of Thomas Cook India pvt tour operator. The hotel is almost 40 miles away from Eiffel Tower, there was no metro train service after 11:30 PM. The hotel lobby was good, rooms were comfortable, average breakfast, specially poor vegetarian choice. I will not advice anyone who wants to enjoy evening sight seeing/night life of Paris, there is no way to come back to hotel except Taxi (very high rates in night).

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, February 18, 2013
Dear Guest,

Thank you very much for your comment.
The hotel is far from Paris Center, and the localisation never changed from the opening, we are nearby Roissy CDG Airport.
By taxi or railway, you need between 30 minutes to one hour to join Paris Center.
I understand your disappointment and take note for the vegetarian food for the buffet breakfast.
Best regards.
Philippe Marchand - General Manager
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Orange
Top Contributor
181 reviews 181 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed February 12, 2013

The bus pickup from the airport is as close to a disaster as you can get. the actual pick up point is NOT signposted clearly and in enough places and so we ad to ask numerous times to find it on the 5th floor! maybe airports fault. then once up there the space is big enough for two families with luggage, but it is the pick up for every hotel. No shelter, freezing cold and long wait with 50 other families with baggage carts. YOU MUST BE JOKING,! then once the bus arrives, a coach, you lug the baggage upstairs (family of 4 with 4 large bags and two small kids) the driver watched on as i struggled up stairs. It was lucky the bus was largely empty as i had to dump the bags on seats as there were no luggage areas accessible. Lets just say i ordered a taxi back to the airport the next day and was stung 35 euros for 4 kms. Thieves! The wifi wasn't working which was annoying. They did apologise but i found almost every novotel on this trip to have scatty and unreliable wifi. They need to fix this issue or iI'll start using a different chain. Wifi is like running water, it is mot a luxury and it should be free, or at least a reasonable price. The days of price gouging on internet access are over Novotel.!!!

Room Tip: I wish I had booked the Novotel at the actual airport. This is 4 kms and an expensive taxi ride.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PMARCHAND, Directeur général at Novotel Convention & Wellness Roissy CDG, responded to this review, February 18, 2013
Dear Guest,

Thank you very much for your comments, I really appreciate the time you took to share your problems, and I apologize for that.
Concerning the environment of the shuttles's stop, it is effectively the domain which depends only to CDG Airport and I am sorry about it.
The driver was rude and it's not acceptable.
For the Wi-Fi signal we use the Orange company services, and usually it works correctly but we had some problems last month.
I hope we'll be able to welcome you for your next stay in Roissy CDG Airport, and that our services will be better than for this next experience.
Best Regards.
Philippe Marchand - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Convention & Wellness Roissy CDG

Address: 10 Allee du Verger, 95700 Roissy-en-France, France (Formerly Dorint Paris Airport Roissy)
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Roissy-en-France
#1 Business Hotel in Roissy-en-France
#1 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Convention & Wellness Roissy CDG 4*
Official Description (provided by the hotel):
The Novotel Convention and Wellness Roissy CDG is a 4 star hotel with 289 rooms located near Roissy CDG Airport, 25 km from Paris. Ideal for a business trip to Paris or for seminars and conferences with 1,200 sqm of space across 18 modular rooms. Relax in our Wellness Club, a 600 sqm spa centre with heated swimming pool, Turkish steam bath, sauna, gym, massages and beauty treatments. Contemporary and friendly, our Novotel Cafe will tempt you with its original and varied menu. ... more   less 
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Also Known As:
Novotel Convention And Wellness Roissy Cdg
Novotel Convention & Wellness Roissy Cdg Hotel Roissy
Novotel Roissy
Roissy Novotel

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