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“Early Flight out of Charles DeGaul - Stay Here” 4 of 5 stars
Review of Paris Charles de Gaulle Airport Marriott Hotel

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Paris Charles de Gaulle Airport Marriott Hotel
4.0 of 5 Hotel   |   Allee du Verger, 95700 Roissy-en-France, France   |  
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Ranked #5 of 28 Hotels in Roissy-en-France
Austin, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Early Flight out of Charles DeGaul - Stay Here”
4 of 5 stars Reviewed June 19, 2013

NIce hotel. Minutes from the airport. Good price. Great restaurant and bar.

Best decision I made on my trip to paris was to go stay at this hotel on my last night with an early morning flight. Dinner was excellent, atmosphere was good and room was nice.

If you have an early flight out, I would stay here and get a little extra sleep knowing you are close by and wont have traffic issues.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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495 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed June 19, 2013

When I travel through CDG and need to crash, I like to stay in the Sheraton, which is in the terminal, but for this trip the Marriott was > 100 EUR less expensive. This place is kind of a dog. The rooms are moderately less nice than one would expect from a Marriott. The staff is not up to par. Our waiter at the restaurant was really clumsy and poorly informed about the food. They have a 50 EUR deal that included two breakfasts (mediocre at best - come on, this is Paris), internet (fine), and a free minibar. Sounds like a great deal, but the minibar was crap -- two mediocre beers, some water, a small bottle of highly processed orange juice, and two nasty, sugary Pepsis.

The shuttle bus runs reasonably frequently, but it can get crowded, and this being Paris, people will line-jump in order to screw you over.

Overall, the quality doesn't match the brand-name. I recommend against it.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Atlanta, Georgia, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 18, 2013

Not impressed by the staff or the rooms. It appears the airport rush gets them flustered and disorganized at times. However, the Airport shuttle runs pretty regular and was very helpful get to and from the Airport terminals. They don't have an executive lounge so all normal amenities are served by the bar and restaurant on site. The hotel appears to be a bit dated although I didn't have any issues with anything malfunctioning. The laundry service does not deliver same day unless you pay extra..despite what you may be told. There are much better Marriotts in the city and for the money, better on that row of hotels. If you're a marriott member and need a place to lay your head between layovers, it will do the job but if not, I would choose another location for the money.

Room Tip: Make sure to stand my the taxi/airport shuttle pickup area in Terminal 1 or 2 to wait for the shuttl...
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  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Puyallup, Washington
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2013 via mobile

Not too much or too little. What's greatbis the location bc you can stroll the village of Poissy which has fun cafes and a Carrefour express for snacks and the lot. If you want to be in the airport pick the Sheraton but this was a great mix of close to the airport but not stuck in some industrial park.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 10, 2013

As loyal Marriott Reward members we started our trip at the Munich Residence Inn and finished with a night at the Paris Airport Marriott. The contrast between the two could not have been greater. We made the reservation for two rooms a month in advance and our advance requests were not honored. The bathrooms in both our room and our daughter's were very moldy, the room darkening drapes would not meet. The restaurant staff was indifferent, the tables in the bar area were not cleared. The food was very mediocre and overpriced. The only good food we had was the Marriott Burger. Drinks were terrible. The hotel advertises an airport shuttle, this is inaccurate, the shuttle only makes two stops at the airport and neither leaves you near any of the airlines, a real problem if you have luggage. After taking a test run on the shuttle we realized a taxi was necessary for the trip to Delta's terminal at a cost of 38 Euros. Express checkout was not handled in Marriott's usual efficient manner adding confusion to making our early morning flight. All in all a very disappointing and overpriced property. Next time we are in Paris we will stay somewhere else the night before our flight out.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Colombo, Sri Lanka
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 9, 2013

You cannot expect sheer luxury in this Hotel but if you are a traveler on-the-go for a busy scheduled vacation or a business trip, this is the best hotel. Situated near the Airport yet in a nice and calm area it gives you the basic needs and i have seen most of tour agencies book this hotel for their groups who travel across Europe.
I stayed in this Hotel for one night and i was travelling across Europe with a busy schedule. Rooms were clean and staff were helpful. Food was not that great, Did not had much variety for the breakfast, but gives value for money. Another drawback is that it is far away the Paris city and it usually takes around 45 Euros on a cab to the city.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Jose, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 4, 2013

We stayed at the Marriot Charles de Gaulle on our last night in Europe. We wanted a place close to the airport. Words cannot describe how many issues we had with this particular Marriot property. We honestly couldn't wait to check out of this place.

1) The airport shuttle does not come to the airport every 20 minutes as advertised on the shuttle sign. In fact, when you go to the hotel and see the schedule, it's more like every 35 minutes. False advertising!

Anyhow, we waited a very long 35-40 minutes before the Marriot shuttle arrived to take us to the hotel. During that time, we saw the Hyatt shuttle come around 2x, the other hotel shuttles came around 2-3x. Clearly, something is wrong when Marriot can't find a way to customers back and forth from the airport to the shuttle in a timely fashion.

2) Unclean hotel room

a. The moment we walked into our hotel room, we knew it was going to be a bad experience. Although this was a non-smoking room, it smelled like someone had smoked in there.

b. I found two hairs in the bath tub -- gross. If the cleaning staff went through there, they did not do a good job .

c. We found a small pubic hair in the comforter. I'm sure the comforter cover was washed and the hair was some how lodged in there but still very nasty. We removed the hair in question ourselves since we were dead tired and didn't feel the staff would be receptive.

Bad Customer Service

a. The hotel staff actually called our room at 11:45am on Sat June 1st as we were leaving to check out, to find out when we were planning to vacate the room. I was completely dismayed by their lack of professionalism. Check out time is 12 noon.

I can understand the front desk calling if it was 12:15, but I was legally entitled to be in the room till 12 noon since I had paid for one night's stay.

I'm not sure what the deal is with this hotel, but I would never recommend it. The service is terrible, the room is bad, and transportation from the airport to the hotel is questionable at best.





d. The carpet looked tired and old.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paris Charles de Gaulle Airport Marriott Hotel

Address: Allee du Verger, 95700 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Paris Charles de Gaulle Airport Marriott Hotel 4*
Number of rooms: 300
Official Description (provided by the hotel):
The Paris Charles de Gaulle Airport Marriott hotel is located 2 kilometers away from Paris France Charles de Gaulle International Airport, 10 minutes from the Villepinte convention center and Le Bourget airport and exhibition center. Wireless internet in public areas, air conditioning in the hotel rooms, safe large enough for your laptop, this Paris CDG Airport hotel offers free transfer service from Roissy-en-France's Charles de Gaulle airport. Enjoy free fitness gym and jogging trail in the park next to the hotel or discover the Parc Asterix and Disneyland Paris amusement park as well as the Paris Nord 2 shopping center. The Paris CDG airport Marriott hotel also features a 550 square meter Grand Ballroom and 17 meeting rooms where you can organize events and meetings as well as receptions and weddings. For your travel to France, find a welcoming and relaxing atmosphere at the Paris Charles de Gaulle Airport. ... more   less 
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Also Known As:
Marriott Hotel Roissy
Marriott Roissy
Roissy Marriott

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