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“top position and good quality” 4 of 5 stars
Review of Sheraton Paris Airport Hotel & Conference Centre

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Sheraton Paris Airport Hotel & Conference Centre
4.0 of 5 Hotel   |   BP 35051 | Tremblay-en-France, 95716 Roissy-en-France, France   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #4 of 28 Hotels in Roissy-en-France
turin
Top Contributor
146 reviews 146 reviews
70 hotel reviews
Reviews in 82 cities Reviews in 82 cities
115 helpful votes 115 helpful votes
“top position and good quality”
4 of 5 stars Reviewed November 2, 2011

you normally get either a nice place OR a good service, here a professional management delivers both to the traveller.
if you have to leave CDG early in the morning this is definitevely the place where to stay, easy to reach and to leave.
almost no noise is heard and rooms are spacious, even with basics rates and food at the restaurant in not bad at all.
I like it, it has a sort of international atmosphere that's usually sold at more expensive prices.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 8, 2011
Thank you for your visit and very positive feedback! We will not miss to forward your compliments to our team and look forward to welcoming you back very soon with us!
Best Wishes,
L.H. Barera
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,155 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Athens, Greece
Top Contributor
64 reviews 64 reviews
64 hotel reviews
Reviews in 48 cities Reviews in 48 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 1, 2011

Coming back from a holiday trip with my wife, I was forced to spend the night alone at Paris airport and this hotel was perfect by all means. Located inside Terminal 2, a few steps from the shuttle you take to reach the other terminals, it was quiet, modern and relaxing. I was upgraded to a club room and enjoyed the snacks and breakfast at the club area. The room was large with a perfect bed, a reclining sofa and a large bathroom. It also had the means to make coffee or tea. I really can't fault anything, other that ...this is an impersonal airport hotel: One feels lost, tired and insignificant. And not really wanting to come back.

  • Stayed October 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2011 via mobile

We checked in the afternoon before our flight out the next morning. For an extra 68€' we upgraded our room to the club level with access to the club room, thinking a snack and a glass of wine would be nice on our last night in France.

The club room is amazing, with wonderful kabobs of shrimp or chicken, mini mild curry puffs, and a wonderful selection of sandwiches and cheese... And nice French wines.

We met others in the lounge who wanted to visit, passing the time. Plus, we will eat a massive buffet breakfast tomorrow morning before our 11 hour flight home... All included in the price of the upgrade. Now I know it's a hundred bucks, but go and buy a nice dinner here and you'll drop twice that. After all, this is Paris.

The room is super quiet, the hallway quieter than a monestary, and the service is spot-on.

What a great way to spend our last night in France!

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 2, 2011
Thank you for your visit and wonderful review while staying with us! We are glad to have made your last night in France special and look forward to welcoming you back upon your future journey to Paris!
Warm Regards,
LH. Barera
Quality Manager
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Montreal, Canada
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 31, 2011

Right inside the terminal. You cant find a more convenient hotel room if you have to travel. But this hotel's commodities are so expensive its almost hilarious.
The mini bar; how can you charge 12E for a small, i mean a very small package of chips ??
tiny little Chocolat box for 10E !!
And the restaurant was also very expensive.
The room was spotless, the view to the landing zone is great and soundproof. A very clean and calm place to be.

Room Tip: Try to bring food from somewhere else.
See more room tips
  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 2, 2011
Thank you for having stayed with us while on travel!
We sincerely appreciate your feedback and apologize if our value for price did not meet your expectations. Although our rates are set according to our local environment and competition, we will not miss to forward your review to our management team.
We are glad nonetheless you enjoyed our rooms and surroundings and hope to welcome you back very soon with us!
Best Wishes,
L.H. Barera
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
174 reviews 174 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
204 helpful votes 204 helpful votes
5 of 5 stars Reviewed October 31, 2011

What a convenience this hotel is, situated in terminal C at Charles DeGaulle Airport in Paris, only one block from terminal E that handles the majority of flights to the U.S.
But, be careful if you are a person on a budget looking for a good deal since this Sheraton Hotel is cutthroat. For people on business trips, it is heaven as you get good service reception and food equal to that of a five star hotel in downtown Paris minus the doorman who greets you at the entrance. On the day I checked in, a very professional front desk supervisor (Maria) was initiating a young woman (Tanya) to the requirements of her job including the details of what I needed as a demanding connoisseur and frequent traveler with both of them being very patient and accommodating.
For a non-business traveler, the prices of the items on the room service menu are probably scary, for instance what is called an American breakfast at around $45.00 and consisting of an omelet, cereal, and juice, or for $50.00, you are offered tagliatelle veal pasta and a free movie to watch while eating. But, don't be alarmed if you don't mind eating on the first floor in the Seasons Restaurant where you can get a very appetizing and sumptuous buffet for $20.00 adjacent to another area (Les Etoiles) where a pricy menu includes steaks, seafood, and wine offered at prices similar to hotels of the same category.
As for me, I would overlook any mishap at this hotel as it gives me the peace of mind of not being forced to deal with the nightmare of traffic jams in downtown Paris and the fear of missing my flight.

  • Stayed October 2011, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 2, 2011
Thank you for having stayed with us and for your detailed review. We took good note of your impressions regarding our various rates and services and will not miss to forward them to our management team.
We are also very grateful for the compliment you posted regarding our team members, be assured they will be thanked personnally.
We are glad to remain a choice destination during your travels and thank you for your suggestions, we look forward to welcome you back very soon with us.
Warm Regards,
L.H. Barera
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2011

We stayed here in October, 2011 (our third time) and were impressed once again with the incredible convenience of staying inside the terminal. The soundproofing is wonderful so the rooms are very quiet. The front desk staff is friendly and went out of their way to direct us to a shop in the airport we were looking for.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 2, 2011
Thank you for having chosen us while on travel and for your very positive review! We are glad you enjoyed your visit, and hope to see you back soon!
Warm Regards,
LH Barera
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
58 reviews 58 reviews
54 hotel reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 26, 2011 via mobile

U have a room... There's food.... Some staff are nice and some are not. Club lounge is a small room with a bunch of drunk people who dont know that they can talk with less volume as well and a healthy breakfast is 35 euro. The room is ok but i consider it 3 star and airconditioning doesnt work. Overall it is ok if you just want to sleep but if yoh are senaitive for a nice encieonment than go to the pullman cdg airport

  • Stayed October 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHDemange, Quality Manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, November 2, 2011
Following your review, we first would like to warmly thank you for having chosen us for your visit. We were sorry to read your experience with us was not up to your expectations and read with great attention the points you mentioned. As further information, we are planning a general renovation in the years to come, which will include Club Lounge, bedrooms and public areas. Be assured your feedback is greatly appreciated and will be taken into account.
Our air conditioning nonetheless should have been working; please feel free to contact me directly should you wish to give us more details on this aspect of our service or teams.
We still hope to see you back soon with us and wish you safe travels!
Warm Regards,
L.H. Barera
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Paris Airport Hotel & Conference Centre

Address: BP 35051 | Tremblay-en-France, 95716 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Roissy-en-France
#4 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Paris Airport Hotel & Conference Centre 4*
Number of rooms: 252
Official Description (provided by the hotel):
Stay connected at the Sheraton Paris Airport Hotel & Conference Centre: the only hotel built directly inside the International CDG Airport Terminal 2. Walk straight from your plane into a warm and welcoming environment. All 240 rooms and 12 suites are fully soundproofed and equipped with the signature bed Sheraton Sweet Sleeper (SM) Bed. Stay in touch with the Link@Sheraton experienced with Microsoft, a unique and convenient online experience. ... more   less 
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Also Known As:
Sheraton Paris Airport Hotel And Conference Centre
Sheraton Roissy
Roissy Sheraton

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