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“Convenient.. staff could have been more friendlier” 4 of 5 stars
Review of Novotel Paris CDG Terminal

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Novotel Paris CDG Terminal
4.0 of 5 Hotel   |   Route de l'Epinette | Roissypole - BP16302, 95705 Roissy-en-France, France   |  
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Ranked #3 of 28 Hotels in Roissy-en-France
Singapore
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Convenient.. staff could have been more friendlier”
4 of 5 stars Reviewed December 4, 2012

Typical of Novotel hotels. Very well maintained and nice decorated. I stayed there for a night for an overnight transit back to Singapore. The counter staff could have been friendlier. I asked for any perks that a Oneworld card member may have. Got back blank looks and a bewildered expression. The manager also didn't chip in with any remarks.
Location is excellent for those who has an early flight as it is very close to the airport shuttle train. Best thing is you can push the airport trolley to your floor.

Room Tip: Push your trolley to your room :)
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 19, 2012
Dear Guest,

Thank you for taking time to share your comments about the Novotel Paris CDG Terminal. I am really happy that the hotel decoration pleased you. I will communicate your remarks to the reception and don’t miss to welcome you as a Oneworld card member next time,

best regards
P.Gaude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Carlton
Top Contributor
209 reviews 209 reviews
37 hotel reviews
Reviews in 66 cities Reviews in 66 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed December 3, 2012

We stayed for one night, 30/11/2012, while in transit to Morocco. It is easy to find, you take the shuttle CDGVAL right to the door. Check was easy and quick, we had booked ahead with a non refundable room and paid 110euros. We didn't need breakfast but it was available for 16.50. Each. It's not cheap to stay this close to the airport, but consider you don't need taxis or the metro (it's 45mins approx to the centre of Paris), you need to worry about traffic or parking, just get up and go. The rooms are clean and adequate in size, bathroom is fine. The bed was very comfortable and there was no outside noise. We ate hamburgers and club sandwiches (one of each!!) and they were pretty good too. The staff were friendly and efficient, we would certainly stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 18, 2012
Dear Guest(s),

Thank you for the very precised comment you let about the Novotel Paris CDG Terminal. You are totally right, it is really convenient to stay here in order to catch a plane without stress. I am happy to know that you enjoyed your room and the restaurant food. I am pleased that you identify the professionalism of our team and I will communicate them your good impression.

We all look forward to welcoming you soon again.

Best regards
P.Gaude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 3, 2012

We payed there a pretty high Pice for that, what we did get there. But the Hotel Location is pretty convenient, because it is located on the Regional Train Station (Roissypole RER) and with Connecions with the Light Airport Train to the Termionals 1 and to the Terminal 2. Our room there was not very fancy - just in the usual Novotel Design. The Snacks and Drings - offered near the Reception have been extraordinary expensive and also the Prices in Bar and Restaurant. There are much cheaper hotels close to the Airport then this!!! We will not recommend this.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 19, 2012
Dear Guest,

I would like to thank you for taking the time to comment your last stay in the Novotel Paris CDG Terminal. I would like to precise that the snacks and the drinks near the reception are special: biologically certified or with a high quality brand. I regret your dissatisfaction; I take note of your remarks in order to always improve our services offer.

Best regards,
P.GAUDE
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Amritsar, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 1, 2012

You pay the high Price only forthe Airport Location and not for the missing Quality. It was nothing special there and it was good, that we had to stay there only one Night. Especially the Prices in Restaurant and at the Bar was very expensve and all what you got for the 5 Star Prices was under middle class Service. But the Location is good - directly between the Terminals, close at the RER Train Station.

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 19, 2012
Dear Guest,

Thank you to share your comments about the Novotel Paris CDG Terminal. To benefit of our low prices, you should book early on our Novotel website or Accor.com. Moreover with the Accor loyalty program, you could benefit of special offers. Among the restaurant “A la Carte” items, you can also choose from the different menus available. Also kids can benefit from their “Special menus”.

Your opinion is really useful and I will communicate it to the staff in order to improve our quality of services.

Best regards,
P.GAUDE
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parthenon, Arkansas, USA
1 review
5 of 5 stars Reviewed November 29, 2012

We always choose this hotel to stay at the night before we fly home. The rooms, the staff and the food are excellent. It is the best way to end our trips to France. The location could not be better. Then there is the train. We drop off our car at the airport and catch the train to the hotel. In the morning we take the train back to the airport and board our flight. What could be easier.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 18, 2012
Dear Guest,
Thank you very much for your comment about the Novotel Paris CDG Terminal. I am really happy to know that you frequently stay in our hotel and that you always enjoy it! A great thanks to note the quality of service we offer.
We all hope to welcome you soon again,
best regards,
P.Gaude
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Top Contributor
72 reviews 72 reviews
30 hotel reviews
Reviews in 17 cities Reviews in 17 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed November 29, 2012

The only good thing about the hotel is the location. Close to the RER and CDG shuttle. Rooms are terrible, small and not very clean. As a smoker I chose a smoking room. The room smelled so bad, like a hundred people smoked in it right before we came in. All our cloths and luggage smelled like smoke for days after (and we only stayed there one night). Bathroom were not very clean either. The service was average. I would not go back there if I have to stay at the airport again. I'm sure there are better hotels for layovers in Paris.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 19, 2012
Dear Guest,

Thank you to have left a comment about your last stay in the Novotel Paris CDG Terminal. Your comments have been forwarded and shared with the housekeeping department. We are in a process of modernising some of our bathrooms. I am taking the opportunity to point out that all the team is available night and day to react and make sure you fully enjoy your stay while you are in the hotel.

Your opinion is very helpful in order to permanently improve our service to offer the best to our clients.

Please do not hesitate to contact me directly for your next stay, I will ensure your stay goes smoothly.

Best regards,
P.Gaude
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Secret Harbour, Australia
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 28, 2012

Rooms - confortable. They were good enough for the night. We arrived early in the morning from Malaysia, as was able to leave out luggage there until we were able to check. Easy enough to get to from the airport on the train (station at airport is in terminal 3 between gate 5 & 6) and it basically drops you at the door. Food was ok. Staff were friendly.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edistrib, Directeur général at Novotel Paris CDG Terminal, responded to this review, December 18, 2012
Dear Guest,
Thank you for your comment about the Novotel Paris CDG Terminal. I am happy to know that everything went well. We are really well located from the airport indeed.
We hope you would stay here again,
Best regards,
P.Gaude
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Paris CDG Terminal

Address: Route de l'Epinette | Roissypole - BP16302, 95705 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Roissy-en-France
#7 Business Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris CDG Terminal 4*
Number of rooms: 201
Official Description (provided by the hotel):
Situé au coeur de l'Aéroport de Roissy Charles de Gaulle, à 30mn de Paris. Novotel Paris CDG Terminal vous accueille à l'occasion d'un voyage d'affaires, d'une visite au Parc des Expositions de Villepinte (10 mn en voiture ou 3mn en RER).Relié directement aux Terminaux 1 et 2 et à la gare TGV par le CDGVAL ( métro automatique 24h/24h) Accès à pied au Terminal 3.L' hôtel dispose de 201 chambres, 5 salles de réunion,un bar et un restaurant. Parking privé/payant à votre disposition. Les plus de l'hôtelNotre hôtel et nos équipes vivent au rythme de la clientèle d'aéroport, que ce soit pour un séjour en chambre en journée, possible de 8h à 20h, où pour un petit-déjeuner très matinal avec l'ouverture du Buffet dès 5h du matin. ... more   less 
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Also Known As:
Novotel Paris Cdg Terminal Hotel Roissy
Novotel Hotel Roissy
Novotel Roissy
Roissy Novotel

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