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“Absolutely disgusting” 1 of 5 stars
Review of Millennium Hotel Paris Charles de Gaulle

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Millennium Hotel Paris Charles de Gaulle
4.0 of 5 Hotel   |   2 Allee du Verger, 95700 Roissy-en-France, France   |  
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Ranked #26 of 28 Hotels in Roissy-en-France
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Absolutely disgusting”
1 of 5 stars Reviewed June 17, 2013 via mobile

Stains on the carpets and chairs, shower doesn't drain, bathroom corners and edges not cleaned, hair on the toilet seat upon arrival, service dismissive if responsive at all. Worst hotel experience we've ever had.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 18, 2013
Dear Guest,

thank you for having taken your time to leave us a comment which will help us to improve the service. Our concerned House Keeping manager has received the instructions to take the corrective actions.

Best Regards
Domenico P
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569 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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barnet
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 9, 2013 via mobile

The room is below average far below, from the peeling paint in the bathroom to the random room facilities sometimes there was coffee and tea milk and sugar sometimes there wasn't, the food at breakfast is hard to eat as there is often no cutlery or crockery the food in the vastly overpriced bar is of shocking quality the carbonara was an inch deep in water and for €12 was disgraceful.The advertised fascilaties (sanua and steam room) where both unavailable the air conditioning wasn't worth having the switch on the wall.
In short I'd rather sleep rough look around there's much better on offer.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 12, 2013
Dear Valuable Guest,

we are very sorry that you did not appreciate your stay at our hotel. We have communicated your comments for which we thank you, to all concerned departements. Our Managers will take the corrective actions. If there is any chance to make you change your mind and to welcome you back with us, please contact me directly for your reservation. I would feel happy to personnally take care of you and may change your opinion and stay into a positiv experience.

Domenico Puliga
reservations.cdg@millenniumhotels.fr
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Portland, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

Large room. Good Internet. Dated and worn decor but clean. Personnel was efficient in switching room once I found that the AC was out. "Black bus" shuttle was right on time at 5:00 AM. You will need 20 min to get to terminal 2. Booked the hotel via hotels.com, prepaid at $130. Not worth more than that. Pub food ok, beer way too expensive. Happy hour concept not the US version ( need to buy a round to get the next round free)

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 12, 2013
Dear Guest,

thank you for your stay and for your comments which we appreciated and which we shared with the concerned Managers in order to improve our service. Be sure that our F&B Manager will take care and discuss with General Management our possibilities to adapt our Happy Hour.

Hoping to welcome you soon.

Best Regards
Domenico P.
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Top Contributor
71 reviews 71 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

Last night in Paris. Shuttle was full to get there and early morning Sunday shuttle full leaving......turned away people at other hotel stops. Rooms were big and old. Still smelled traces of old smokers. Carpet was stained but beds were ok. No air conditioning in June , hot and humid. Front desk staff good, Irish bar horrible with service and overcharges. Went across the street to eat at best western but food was no good. My expectations for one last good meal was to high so I was bound To be disappointed . If you stay here take an early shuttle or you might have problems. Price was fair for what I got in Paris but wouldn't stay here again.

Stayed June 2013
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Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 13, 2013
Dear Guest,

thank you for your comments. If you may decide to give us a second chance to improve our service, please do not hesitate to contact me directly. I would be pleased to take personnally care of you.

Best Regards
Domenico P.
frontoffice.cdg@millenniumhotels.fr
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San Diego, California
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed June 6, 2013

We had a very nice double room with ensuite bathroom, no breakfast, good free Wi-Fi Internet in room, and free shuttle to and from airport/train station. We liked this hotel for overnight airport stay. It is a 15 walk to nice French restaurants in Roissy, has Irish Pub onsite with food available - we do recommend going into the village for dinner. The hotel has gym (did not use) and pool closed when we were there. It is early in the shuttle pick-up back to the airport so you can get a seat.

If arriving on the train there is a free shuttle van (Black Bus) located on the 4th floor around the corner from the Sheraton Hotel entrance in airport.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 16, 2013
Dear Guest,

thank you for your stay with us and thank you for your comments.

We hope to see you soon at our hotel.

Best Regards
Domenico P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John's, NL
Top Contributor
78 reviews 78 reviews
9 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 5, 2013

The Black Bus was where it should have been at the correct time. Rooms were spacious and clean and the price (98 Euros) including a full breakfast was terrific. I know there are bettere hotels, but not at that price.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loic L, Responsable relations clients at Millennium Hotel Paris Charles de Gaulle, responded to this review, June 16, 2013
Dear valuable Guest,

First of all we would like to thank you for your stay at Millennium Hotels. Thank you also to share your experience.

It would be a pleasure to welcome you again.

Best Regards
Domenico P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert, Canada
Top Contributor
132 reviews 132 reviews
67 hotel reviews
Reviews in 79 cities Reviews in 79 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed June 4, 2013

Even after a few trips through CDG to the Airport Hotel Shuttle meeting place, it was as difficult as ever to find it - not the fault of the hotel, but it is amazing the hotels providing shuttle service do not insist on better signage at the airport. The Black Bus is the shuttle to use for this hotel. When we arrived at the hotel with a reservation, the paperwork was all done, we were treated with courtesy, and check-in was fast and efficient. The room we were given was large, as was the bathroom. The bed was king size and comfortable, pillows were wonderful, and the bedding was good. The air conditioning had not been turned on yet and if the fan was actually working, it did nothing to cool the very warm room or even provide any airflow. Although the window had a sign asking guests to not open it for security reasons, we decided the window was not accessible to anyone other than a Super Hero, so ignored the sign and cooled down the room. There was a dressing/make-up table in the room with a hairdryer in its own spot. Nice for the hair, but the light was too poor to do any make-up. The furniture and carpets were a bit shabby, but the bathroom was bright and modern. All in all, for the price we paid, the Millennium was excellent value. The small town in which it is situated has numerous restaurants and a few shops which are all within easy walking distance.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Millennium Hotel Paris Charles de Gaulle

Address: 2 Allee du Verger, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:4 star — Millennium Hotel Paris Charles de Gaulle 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Millennium Paris Charles De Gaulle Hotel Roissy
Millennium Hotel Paris

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