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“Horror needs Gordon Ramseys help!” 1 of 5 stars
Review of Millennium Hotel Paris Charles de Gaulle

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Millennium Hotel Paris Charles de Gaulle
4.0 of 5 Hotel   |   2 Allee du Verger, 95700 Roissy-en-France, France   |  
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Ranked #27 of 28 Hotels in Roissy-en-France
nairobi
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Horror needs Gordon Ramseys help!”
1 of 5 stars Reviewed March 17, 2013

Been to this hotel several times but its not that i like staying here the company puts us here.Actually what do you expect in a French territory they expect everyone to speak french.Customer care is really wanting you call room service and they ask you "what do you want? one really lacks words to say if this is the picture portrayed by the staff whatever the management is doing i got no idea! I asked myself if i asked someone to come to work coz when the staff looks at you they just see you as a bother!
The service in the restaurant only God knows cutlery ,holloware ,chinaware name it, all with water marks you hardly see a staff in the restaurant its a complete joke.
Having worked in a five star hotel before you really need help.
Kindly find attached photos of the room allocated on first floor poor internet and you call yourself you are in europe.
Never assume that everyone speaks french.

Room Tip: avoid first floor rooms internet a problem.
See more room tips
  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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649 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Douala, Cameroon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

Friendly staff, nice reception, nice location, quite rooms, with free shuttle bus from the airport. A minor inconvenient: bathroom need some update.
For a relax moment they even have a saune and swimming pool.
I could really recommend it to transit passengers

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 12, 2013 via mobile

It's really terrible. Room service said me to wait 1 min on the phone and It ended up with waiting 15 min. No hot water in the bathroom, room is too hot( AC is not adjustable), Internet connection is too slow...

There are many other hotel options within meters distance. Please choose one from the other hotels,

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Playa del Carmen, Quintana Roo, Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2013

I was in this hotel for a one night stay in November 2012, on my connection from Mexico to Turkey. Very confortable, near the airport and with complimentary shuttle "black bus" service. For my surprise the inner pool was closed without any advice, and it was one of the reasons I've choosen this hotel! A relaxation after a long fly would be very welcome!
Breakfast was good, service also. The room is was just enough, clean, with a n excellent and furnished bath room.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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loire valley
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 8, 2013

We often stay at CDG airport as we collect our clients from there and this was our first time at this hotel. What really struck us was the friendly welcome we got from reception and a lovely smile, how refreshing. Our room was spotless and really comfortable. My only observation in the room was a frayed carpet at entrance to the room and we would have liked Towels that were bigger and had more body. But in general the Rooms and Reception were both well above average.
However! When we arrived we were pleased to find that the hotel boasted an Irish Pub and we decided to have dinner there as it was something different as well as I love a Guinness. In general the whole experience was disappointing and a total let down as the only thing in the served in the Pub that resembled anything authentic was the Pint of Guinness that indecently was poorly poured. I would expect that a pint of Guinness at 9€ should at least be poured correctly and the company supplying the Guinness should do training.
I find it so irritating that hotel of International standards cannot get a concept right. If you going to embark on such a project and spend this sort of money on it, at least do it correctly. The food served was not good and the menu did not really reflect an Irish Pub Menu at all. In the condiment basket, there was no Malt Vinegar, so we did not order the fish and chips. The Cesar’s Salad stated that it was served with Grilled Chicken and it was, however the Chicken was grilled hours before and was ice cold and dry, if I see the word grilled, I expect hot. The croutons on the salad were bulk bought, can’t the chefs make croutons? Half of what we ordered did not come and in general the service was unfriendly and slow. The hotel should get someone in who knows about Pub Food to train the chefs and put an authentic menu in place. It could be so good if done properly, what a shame. I will stay here again, but will not eat there.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Hong Kong, China
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 4, 2013

This hotel is near to the airport. It also have free of charge shuttle bus to/from airport (only terminal 2&3). So for business, it is good location, if you are looking for a place to sleep near airport. For leisure, of course it is very far from downtown.

The rooms are reasonably clean and tidy and of adequate size. Staff are professional and reasonably helpful, but not exactly friendly, like most hotels in Paris.

The restaurant of the hotel is expensive, with food quality only. Breakfast is 20 Euro, so better book a room include breakfast.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud V, Manager at Millennium Hotel Paris Charles de Gaulle, responded to this review, March 6, 2013
Dear Trip Advisor Member,

Your evaluation of our various services and facilities is very much appreciated, since it is only through guests, such as yourself, that I can make sure our standards correspond to our guests’ needs.

We have discussed your comments with the department heads concerned and I hope you will be able to see some improvements in the future.

Sincerely Yours
Arnaud Vermerie
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 28, 2013

We stayed here for one night in between airport transfers and had a very comfortable stay. The staff were friendly, helpful and even assisted us in printing out tickets for later travel. Everyone spoke English and the rooms were large and comfortable. We didn't get a chance to use the fitness centre or pool but knew they were available. Food in the bar downstairs was average pub food but perfectly edible. Wifi worked in the reception area. The airport shuttle was easy to use and had frequent services. A good stay considering we picked the room up when they had a deal on with very cheap prices.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud V, Manager at Millennium Hotel Paris Charles de Gaulle, responded to this review, March 6, 2013
Dear Trip Advisor,

Your kind and constructive comments will further help us motivate our staff members and have been communicated to the persons concerned.

Sincerely yours
Arnaud Vermerie
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Hotel Paris Charles de Gaulle

Address: 2 Allee du Verger, 95700 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $
Hotel Class:4 star — Millennium Hotel Paris Charles de Gaulle 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Millennium Paris Charles De Gaulle Hotel Roissy
Millennium Hotel Paris

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