We often stay at CDG airport as we collect our clients from there and this was our first time at this hotel. What really struck us was the friendly welcome we got from reception and a lovely smile, how refreshing. Our room was spotless and really comfortable. My only observation in the room was a frayed carpet at entrance to the room and we would have liked Towels that were bigger and had more body. But in general the Rooms and Reception were both well above average.
However! When we arrived we were pleased to find that the hotel boasted an Irish Pub and we decided to have dinner there as it was something different as well as I love a Guinness. In general the whole experience was disappointing and a total let down as the only thing in the served in the Pub that resembled anything authentic was the Pint of Guinness that indecently was poorly poured. I would expect that a pint of Guinness at 9€ should at least be poured correctly and the company supplying the Guinness should do training.
I find it so irritating that hotel of International standards cannot get a concept right. If you going to embark on such a project and spend this sort of money on it, at least do it correctly. The food served was not good and the menu did not really reflect an Irish Pub Menu at all. In the condiment basket, there was no Malt Vinegar, so we did not order the fish and chips. The Cesar’s Salad stated that it was served with Grilled Chicken and it was, however the Chicken was grilled hours before and was ice cold and dry, if I see the word grilled, I expect hot. The croutons on the salad were bulk bought, can’t the chefs make croutons? Half of what we ordered did not come and in general the service was unfriendly and slow. The hotel should get someone in who knows about Pub Food to train the chefs and put an authentic menu in place. It could be so good if done properly, what a shame. I will stay here again, but will not eat there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.