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“Stopover” 3 of 5 stars
Review of Relais Spa Paris-Roissy CDG

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Relais Spa Paris-Roissy CDG
5.0 of 5 Spa   |   8 Allee du Verger, 95700 Roissy-en-France, France   |  
Hotel amenities
Ranked #21 of 32 hotels in Roissy-en-France
warwickshire
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Stopover”
3 of 5 stars Reviewed March 14, 2013

Stayed here to enjoy a few extra days in Paris after visiting eurodisney. The main reason I choose this hotel is because of the fact that its close to the airport, and that its easy to get to the train station from here, which it is but only by the shuttle bus. The rooms where spacious enough with balcony, the bathroom was nice and clean with a bath and separate shower. There was a kitchenette however no cooking utensils. There always seemed to be a lot of members off staff around however they never actually looked like they were doing anything. Check in and out time is from 12 onwards yet during this time there was only ever one member of staff sitting checking guests in and out. The check in seems to take a while and on the last day after we had checked out there seemed to be at least up 30 people waiting for rooms. The prices to eat and drink in the hotel is a rip off 5 euros for a 33cl bottle of water or coke after seeing the menu for the restaurant we decided that we would eat out. In the little village around the hotel there are a lot of brasseries which served a complete full menu and the atmosphere was always good as opposed to the hotel seeming cold and the staff in the hotel brasseries where rude. The free wifi works with them taking a deposit from your credit card, however even though the room we were in was right next to a router for the wifi I could only stay connected if I stood by the door all day. The spa and pool where the best thing about this hotel.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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236 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Hong Kong, China
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 14, 2013

What a great hotel. The rooms were spotless and had a small kitchenette allowing limited in-room cooking. The whole room had that new smell to it... Very comfortable experience!

I did not get to eat downstairs but had a drink in the vibey downstairs bar.

Top hotel , only gripe is that its far from town if you wanting to see the sights of Paris central this could be an issue.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Spring, Texas, United States
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 11, 2013

I had to stay overnight between flights out of Paris CDG and got a good rate to stay at Relais Spa hotel, so I gave it a try. Be warned that it's about a 20 minute shuttle ride to/from CDG, and that they only have shuttles every half hour, so you need to factor that into any planning. That being said, the lobby was very modern and nice, the spa and pool were also. I had a very large room by Paris standards, all with new furniture, large king size bed, a 50" TV, modern design furniture with a kitchenette. The bathroom even had a separate room for the toilet and a separate tub and shower (with a rainfall shower). So, for the price I paid, it was a very good deal. I did eat at the restaurant, but unfortunately the food was rather unremarkable - not awful, but not great either, certainly not compared to what you could get for the same or less money in Paris city. I had much higher hopes for the food based on the rest of the hotel. That being said, though, I would stay here again if I had a stopover at the airport if I could get a similar price on the room I had.

Room Tip: Ask for a room on as high a floor as possible
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lolo
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 7, 2013

We had reservations for a premium room, when we checked in they changed our room and they put us in a handicapped room. Sub standard for what we paid for. Manager the next morning said they were full, so what happened to our reservation? Will never stay there again. Very disappointed as it was our first trip to Paris.

Room Tip: You take your chances here.
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cincinnati, Ohio
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 7, 2013

Stayed here the night before a return flight to the USA. The room was terrific - very spacious and clean. Huge bathroom with separate shower and tub and towel heater. Also toilet was separate from shower/sink area. Has a kitchenette which was convenient. Beds were super comfortable!! Loved the pillows and comforters.

Loved that they offer a shuttle to and from the TGV station at CDG - this was a deciding factor in our choice. It was ~10 minutes from the train station/airport to the hotel at night, and 15-20min in the morning. We were very lucky and only had to wait <5 min for the shuttle the night before - as it starts to run only every 30 min in the late evening. They also start running the shuttle around 6am and very frequently in the mid morning when most people need to leave for an international flight.

The staff was just polite rather than super friendly or helpful.

My only complaint is the price of room service. I chose this hotel also b/c they had a restaurant and I knew I would be arriving in the evening and didn't want to bother finding somewhere else to eat. Due to closures on the train route, we were later than planned and arrived shortly after 11pm, and I believe the restaurant closes at 11, so we could order room service until 11:45pm. I appreciated that we could still order, but the prices seemed really high to me. Net, I would certainly stay here again, but would definitely plan to be able to eat before.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2013 via mobile

Do your self a favour and DO NOT STAY HERE!! I am not one to complain! I am clearly putting this on here so you don't experience the same! Staff do not care! you won't get any joy from them!! An they still getaway with over charging for things on your bill you've never had! Everything about this hotel was TERRIBLE! STAFF DO NOT CARE! WORST EXPERIENCE

  • Stayed February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2013

On the plus side, the hotel is close to the airport, with free parking and free shuttles. I found the suites quite small and basic for the price, the Executive Lounge was a waste of time, no drinks available and no fresh snacks throughout the day. The drinks and food were expensive in the bar, and beware ordering 2 courses, the starter was delivered the same time as the main meal! Agree with other reviews that staff will enter your room at any time without knocking, so put the notice up!! Try the Irish bar down the road in the Millenium hotel, good atmosphere and good club sandwich. No English channels on the tv, but there was wi-fi in the rooms, and the room were quiet. All in all, an ok place to stay short term.

Stayed February 2013, traveled with family
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Additional Information about Relais Spa Paris-Roissy CDG

Address: 8 Allee du Verger, 95700 Roissy-en-France, France
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Relais Spa Paris-Roissy CDG 5*
Official Description (provided by the hotel):
Relais Spa Paris-Roissy CDG and its 463 rooms (Premium, Executive Rooms and Junior Suites) will welcome you during your business or personal trips.From high quality of services to the large range of facilities (room service, concierge, housekeeping, executive lounge, business center, shop ...), everything is designed to make your stay a real moment of relaxation.Enjoy your stay at the Relais Spa to take a moment to relax in our new SPA in partnership with the famous French brand Nuxe.The team invites you to discover face & body treatments as well as our facilities: steam bath, sauna, swimming pool, jacuzzi and fitness center.Come and discover our bar the “Starry Lounge” where you can enjoy a bite to eat or a glass of Champagne under the stars in the cosy and elegant atmosphere during your stay. Warm and contemporary, our Brasserie Flo offer you the perfect environment to enjoy a great variety of meals and wines.Business travelers will appreciate its proximity to Roissy-CDG airport, as well as to the Villepinte and Le Bourget convention centers. ... more   less 
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Also Known As:
Relais Spa Paris-Roissy Cdg Hotel Roissy

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