This was our second time here, and we were thanked for being loyal visitors. We were upgraded to Room 641, an Executive Plus King. We were far away from the elevator, and no one could see in our room like last time when I was in my boxers for several minutes before I realized that people who were waiting for or riding the elevator could see in. We had booked breakfast with our rate, and then I was told at check-in that we already got it due to our Diamond status. Last time, we ate the skimpy selection in the lounge because no one told us we could also eat our complimentary breakfast in the main restaurant so I wasted a few euro this time. No one on the wait staff approached us so we had to get our own drinks and everything. After about 10 minutes, I went up to the maitre d’ and told him we had not been approached and that I would like a few eggs cooked to order. It took another 10 minutes for them to make me 3 eggs over medium! Breakfast in the restaurant was better than that in the lounge but still not as good as other Hilton buffets. Service was non-existent. The room was ok and faced another hotel so quiet. The bed and pillows did the job. I did notice that there was a place to put soap in the shower this time. I am not sure if our room last time was an exception or if they added this feature. I did notice “room service” dishes in the hallways for many hours, and there was a bed in the hall standing by our door the entire time. Check-in and check-out went very smoothly, and the front desk staff was very professional. The shuttle took us to the airport, but I was worried that we would have to wait for another one until we got the last 2 seats. Some people just stood there so I don’t know what their deal was, but we moved forward! Traffic was heavy so the driver took a longer way, but he still got us there with time to spare. We did not go to Roissy for dinner this time but ate in the main restaurant after we sat in the lounge and watched World Cup soccer for 2 hours and enjoyed lots of complimentary wine. The food/snacks in the lounge were not that good. I remember the chicken fingers, which were cold and mushy! Happy hour lasted for 2 hours, and then everything was removed so we went to the restaurant at that time. I had a steak with goose liver, and it was good. It was about the same price as I would pay in a restaurant in Paris. I just drank water with my meal. We received a glass of champagne each for our status, and we sat next to a couple formerly from New Zealand who now live near Lake Tahoe who didn’t get their champagne until they were ready to leave. They said it was too late so I spoke up and said it shouldn’t be wasted so we got a 2nd glass! Another area of concern besides the breakfast staff was that the wake-up function on the TV, which worked but was very weak and made little noise plus the screen was still mostly dark, but I was up already. We couldn’t reset the incorrect time on the clock so we got no alarm since we weren’t sure if it was am or pm, and we ended up setting the alarm for the wrong 12 hour period so nothing woke us up there. I requested a telephone wake-up as well, and we never received that either. Bottom line: If you are a heavy, tired sleeper, good luck! Overall, it was better than our first visit. We got a bigger, quieter room, we received better service at the front desk, and we just felt more comfortable this time. We will stay here again if we need something near the airport. It does make the morning before a flight a bit calmer and less rushed! Maybe the third time will really be a charm!
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- Also Known As:
- Hilton Paris Charles De Gaulle Airport Hotel Roissy
- Hilton Hotel Roissy
- Hilton Roissy
- Roissy Hilton