We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to stay if you have very early flight” 4 of 5 stars
Review of Hilton Paris Charles de Gaulle Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Hilton Paris Charles de Gaulle Airport to your Saves list
Hilton Paris Charles de Gaulle Airport
4.0 of 5 Hotel   |   Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book Early & Save
Ranked #7 of 32 Hotels in Roissy-en-France
Moscow
Top Contributor
61 reviews 61 reviews
46 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
“Good place to stay if you have very early flight”
4 of 5 stars Reviewed March 22, 2013

Hotel is not new (need some refurbishment), but very good location after busy day in Paris to spend a night if you have very early flight (my flight was at 6.45 am), so you don’t need to get up at 3am.
Rooms are large, reception staff is very polite (even propose me breakfast for take away, as it was paid).
BUT, be very careful in restaurant: they serve wine and water (it looks like complement), and then add all this things into your bill. Not very nice for hotels this level.
In general OK for spending one night before flight.

Room Tip: All rooms hase runaway view. Ask about 7 floor rooms.
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, April 11, 2013
Dear RussGuy,

Thank you for sharing your feedback in regards to your recent stay with us.

We were delighted that you were able to enjoy a good experience as we are always striving to ensure we deliver exceptional service and enriching experiences.

We appreciate the constructive feedback that you have provided, and rest assured I shall share all of your comments with the F&B Manager.

Best regards

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,442 reviews from our community

Traveler rating
    409
    586
    279
    92
    76
See reviews for
251
461
157
452
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Al Khobar, Saudi Arabia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2013 via mobile

Good location if you want to stay near the airport. Located adjacent to the train station. But not if you wanna explore the city.

Room is hilton standard. Clean n spacious with great facilities but interior is boring.

Had to change room on my first night as the a/c made a lot of noise. And when got to new room, sink was clogged. They fixed it. But i noticed after 5 nights stay here that every time i called the service centre to ask for something, it takes a few calls from me before someone actually shows up.

Breakfast is so-so. Not many choices. Disappointed that they dont have live egg station. Their scrambled eggs is the worst i have had in my 7 years of hotel hopping.

Internet is as usual expensive at the rate of eur25 for 24 hours.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, April 11, 2013
Dear AnyMihar,

Thank you for taking the time to post your comments regarding the hotel facilities and service on Tripadvisor which we always read with utmost interest. You can rest assured that I shared your feedback with the team, which will encourage them to maintain their efforts and improve our quality of service every day.

We thank you and sincerely hope we may have the pleasure of welcoming you back to the Hilton Paris CDG Airport in a near future.

Kind Regards

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
206 reviews 206 reviews
75 hotel reviews
Reviews in 66 cities Reviews in 66 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed March 20, 2013

I was completely satisfied with my overnight stay at this property. Signage at CDG is awkward at best, but I eventually found the shuttle stop for Terminal 2. From here it was a short ride to the hotel by way of the complimentary shuttle. Check in was effortless. I was greeted warmly and professionally and addressed by name. The room was large and tastefully decorated. It had to have been perfectly soundproofed as I heard absolutely nothing throughout my stay. I highly recommend this hotel.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, April 11, 2013
Dear JD28204,

We have read your review following your last stay with us and thank you for your positive comments and for recommanding our hotel!

The team is happy to see you enjoyed our services and location, and look forward to seeing you back!

Warm regards

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Chester, PA
Top Contributor
147 reviews 147 reviews
19 hotel reviews
Reviews in 54 cities Reviews in 54 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 19, 2013

Did not want to risk TGV from Avignon in morning for 1 pm flight out so we booked here. Had to book and pay up front 3 to 4 months in advance to get a good rate.

Arrived at 9 pm on a Saturday. Had a little difficulty finding shuttle but all was smooth after that point. Check in was easy - even better we got upgraded as Gold Members to a Suite. It was so spacious I could have lived here. We also received access to the Executive Lounge, which provided a great breakfast - many options for food.

Shuttle back to terminal was quick and efficient.

Would stay here again coming in or out of Paris CDG.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, April 11, 2013
Dear WC-Travelers-75,

Thank you for taking the time to update your comments on Tripadvisor, this helps us greatly with ensuring we provide a top quality/consistent service to all our guests.

I am delighted to learn that you enjoyed your stay with us and that our service was up to your standards.

Thank you very much for staying with us and we hope to have the opportunity to welcoming you back to the hotel in the near future.

Yours sincerely

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 19, 2013

Spent just one night at the hotel to participate in a meeting. The location is spectacular, just walk out of the terminal and the hotel is right there, no need for shuttles, taxis etc. The room was well furnished, clean and soundproof (didn't hear a single plane all night). The price for breakfast was exorbitant (25 Euros!) as was the price for internet (again 25 euros!). During the course of the meeting, the conference staff provided discreet service with excellent catering available (morning snack, lunch and afternoon tea). The only downside was the service for dinner. The menu for the dinner-time is limited at best. It lacks any reference to the French cuisine and is prohibitive if you are a vegetarian (as some of our party were). The waitress spoke nearly no English and would get frustrated and bicker with us when we didn't understand what she was saying. Of course, I understand that we were in France, but at an international chain, based in the airport, some level of communicable English would be helpful. The service standard most definitely did not match the prices, as it was surly and intrusive. Overall, a good room but would maybe suggest venturing to a different nearby hotel to dine.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, March 29, 2013
Dear praha83,

Thank you for taking the time to relate your recent stay with us. We appreciate reading that you found our rooms spacious and well furnished.

However, we do apologize for the inconveniences you experienced with the service. Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel that comments such as yours allow us to assess where we have opportunities to make improvements.

We thank you very much for having shared your feedback with us, and hope you will give us the opportunity to welcome you again to our hotel at some point in the future – and this time with only the highest overall satisfaction.

Warm regards

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northbrook, Illinois
Top Contributor
63 reviews 63 reviews
47 hotel reviews
Reviews in 42 cities Reviews in 42 cities
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed March 18, 2013

We stayed at the Hilton de Gaulle Airport the night before we left for home. We took the RER C from Versailles with a switch at Notre Dame to the RER B Express. From Notre Dame with only one stop took about 40 minutes. It is a little confusing to find the shuttle to the hotel. There are signs that take you to the top level of the train terminal (look for the Sheraton) and exit outside - there is a pick-up, drop-off stop for the hotel shuttles. A van came by within 10 minutes of our arrival.

Check in was fairly smooth despite the fact that a plane load fo very tired fliers from Japan were checking in. We were given a room on the 8th floor with access to the Executive Lounge. Free internet as well as breakfast are included if you are a Hilton Gold member. Breakfast can be taken in the lounge or in the main restaurant in the lobby.

The room was a very nice size - nicely furnished and clean. Some people may not like the decor, but its all a matter of taste. Only negative, the shower stall was a little small, though a tub is available as well.

The Executive lounge was very nice - some fruit and snacks were available, as well as soft drinks. Very comfortable with a great view of the airport runways. Only negative is when we went there after dinner to get a glass of wine at 9:30 - everything was "taken down".

We ate dinner at the newly redesigned restaurant in the lobby. We were offered a free glass of champagne to try the place - always a great way to start a meal. The food and service were quite good. The prices were actually quite reasonable compared to many of the meals we ate in Paris proper.

We ate breakfast in the lounge the following morning, and there were more than enough options to make almost everyone happy.

You can not easily get to the terminals by walking - the shuttle got us to the terminal in five minutes and is the best way to go.

Bottom line - staying here the night instead of rushing to catch a mid-morning flight was a great choice for us. Our Hilton experience made it even better!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, March 29, 2013
Dear mchud,

Thank you for taking the time to update your comments on Tripadvisor, this helps us greatly with ensuring we provide a top quality/consistent service to all our guests.

I am delighted to learn that you enjoyed your stay with us and that our service was up to your standards as we constantly strive to achieve the highness quality in terms of service and to respond in the best possible way to our guest needs.

You can rest assured that I shared your feedback with the team, which will encourage them to maintain their efforts and improve our quality of service every day.

I thank you again and sincerely hope we may have the pleasure of welcoming you back to the Hilton Paris CDG Airport in a near future.

Regards

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
140 reviews 140 reviews
30 hotel reviews
Reviews in 53 cities Reviews in 53 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 14, 2013

We stayed here the night before we left as we had an early flight the next day. Unfortunately the restaurant was undergoing renovations so it was make-shift in a ball room. It was OK, nothing to rave about, but more than adequate. The room was very nice, but the executive lounge was only OK. Check in was somewhat chaotic as there were lots of people checking in, including many airline personnel. The check-in personnel did as well as they could, given the lines, but it seemed some of the people were just slow. Checkout was very smooth, though. But beware the shuttle only goes to one of the terminals and our flight was out of another one. This could be a problem.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonPalin, General Manager at Hilton Paris Charles de Gaulle Airport, responded to this review, March 29, 2013
Dear Debrah P,

We have read your review and thank you for your feedback. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations.

About the shuttle, the Airport Authorities, unfortunately, since July 2010, has stopped the shuttle services for all airport hotels to Terminal 1 and 3. Our only stop is at the TGV Station in Terminal 2. You can also use the train shuttle service called CDGVAL, located just behind the hotel.

I apologize for the difficulties you encountered at check-in. I sincerely appreciate you taking the time to write a review and hope to have the opportunity of welcoming you back to the hotel where everything possible will be done to ensure your complete satisfaction.

Yours sincerely

Alison Palin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Paris Charles de Gaulle Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Paris Charles de Gaulle Airport

Address: Roissypole, Rue de Rome, BP16461 | Tremblay En France, 95708 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Roissy-en-France
#6 Luxury Hotel in Roissy-en-France
#7 Business Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Paris Charles de Gaulle Airport 4*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, TripOnline SA, Despegar.com, Agoda, Hotels.com and Tingo so you can book your Hilton Paris Charles de Gaulle Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Paris Charles De Gaulle Airport Hotel Roissy
Hilton Hotel Roissy
Hilton Roissy
Roissy Hilton

Owners: What's your side of the story?

If you own or manage Hilton Paris Charles de Gaulle Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.