While I have no complaints about the comfort or cleanliness of this hotel - I have a major complaint about the fact that I was charged twice for my room. I booked the room through hotwire and when I got to the hotel, I gave them my reservation information and the woman at the desk insisted she needed to run my credit card. I told her I had already paid for the room through hotwire and didn't want to be charged again for it and she assured me she was't charging me again. I was shocked to see another charge on my credit card statement when I got back to the US. I didn't realize she was using my credit card to charge me for the same room again!! I have been trying to get this issue resolved and have still not heard from this hotel. Very poor customer service - but I guess that is to be expected in France!!!

The room was nice and clean and the bed was the most comfortable bed of any place I stayed at in France. I also appreciated the airport shuttle bus which made getting to my flight easy. However, the lack of communication and unwillingness to resolve this over charge of my credit card has really tainted my whole experience with this hotel!

Arrived on a late flight from UK. Hotel easily accessible by shuttle or catch transit train to terminal 3 and short walk. Friendly welcome. Excellent room- large and very comfortable although a little devoid of homely touches. Lack of milk on hospitality tray and no iron but hotel redeemed itself through emergency shaving kit ! They also provided a good late night snack (hilton burger) in bar at 2345- exactly what I needed. Had to leave at 7am to catch train from adjacent station but would like to have stayed longer. Worked out cheaper than my normal central paris option- would stay here again

be sure you get clear directions from CDG as there are no signs and depending on what terminal you are in it can be tricky.Once you are there its typical Hilton. There was no airport noise. The internet was too expensive use your card to access as it will connect faster and will cut the fees down.It takes 40 minutes by train to the city but that is ok for us as that was an experience that added to our adventure.Beware of pick pocketers on the train and in crowded places and scams in touristy places.All in all would recomend this hotel.

After two weeks in northern France, our last night was spent at this airport hotel. Since our plane was to leave the next morning, we had decided to stay at an airport hotel to avoid the rush the next morning. It was a great decision. We ate at the restaurant in the hotel and started to unwind after a busy two weeks.

Our room was perfect. It was very quiet. All was very clean. We had a great bed and a wonderful nights sleep. The desk clerk was very professional and friendly. The price was good and we caught the bus out front to the airport. I will definitely stay at this hotel our next trip to France.