We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Mercure Paris Charles de Gaulle Airport et Convention to your Saves list
Mercure Paris Charles de Gaulle Airport et Convention
4.0 of 5 Hotel   |   Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Park Sleep & Go
Ranked #11 of 28 Hotels in Roissy-en-France
Oxford, United Kingdom
Senior Contributor
49 reviews 49 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
“Business”
4 of 5 stars Reviewed 3 days ago NEW

I stay here often. The hotel is close to the terminals and the hotel shuttle runs every 20 mins. The rooms are modern and equipped with good beds, coffee/tea, shower in the bathroom. Although the hotel is close to the airport, the rooms are quiet. There is real air conditioning- hooray!
The breakfast is nothing to write home about, but sufficient. There is a feeble gym with 2 running machines and a multi gym. It does have a small swimming pool. If you want to stay for one night, which is what it is designed for, I can't really fault it.

Stayed May 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

356 reviews from our community

Traveler rating
    90
    141
    73
    30
    22
See reviews for
42
122
37
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
California
Top Contributor
111 reviews 111 reviews
28 hotel reviews
Reviews in 58 cities Reviews in 58 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a long flight and arriving late at night, we decided to make reservations at the Hotel Mecure at the airport. Access was an easy ride on the CDGVAL, the airport light rail metro system. The hotel picks you up at Parking Lot Pr located between Terminals 1 and 2. A courtesy phone is along the covered walkway and after a 5 minute wait, the shuttle van picked us up. Rooms and beds were comfortable and the double pane window shut out all airport noise. Dinner at the restaurant was not crowded and was delicious. The breakfast buffet was more crowded but there was plenty of room for all the travelers. The stay at the Mecure made a great start to our vacation in France.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review, 3 days ago
Dear Sir,

Thank you for taking the time to leave us your comments following your stay at our hotel.
It is with great pleasure that we receive your compliments regarding access to reach our hotel via the CDG Val and our shuttles.
Also, we are glad that your room, renovated in 2014 as all of our rooms you have rained.
We will be sure to share your appreciations to our teams.

Looking forward to receive you again in our establishment,
Wishing you a pleasant stay in France

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We wanted to have an hotel nearby the airport since the flight back home was in the morning. The room was clean, spacious and comfortable. Only negative note the shuttle does not have enough space!!!!

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Amoma.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review, 6 days ago
Dear Sir,

Thank you for taking the time to leave us your impressions after your stay in Ntore hotel. It is with pleasure that we receive your compliments and we will be sure to share them with our team.
We have taken into consideration your comment on the shuttle.
We are pleased that our recent renovations (in 2014) you've enjoyed.


Hope to you again,

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at the Mercure CDG for one night prior to our departure from France. It was convenient although it took longer to get there than we had anticipated, due to a cold wait for the shuttle and then a circuitous route to the hotel. The overall experience did not start well: the staff had lost our booking details when we checked in and tried to put us in a room with two single beds and at a different price to what we had arranged. Eventually this was sorted out but this type of error really is very poor. Positives: a reasonable sized room, an extremely comfortable bed, and a good breakfast. Negatives: breakfast is way overpriced, staff are rather disinterested and not particularly helpful, and the hotel clearly has ineffective systems for online bookings.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review, 1 week ago
Dear Madame and Dear Monsieur,

Thank you for taking the time to tell us about your experience at the Mercure Paris Charles de Gaulle Airport and Convention during your stay. We are sorry that your experience did not exactly meet your expectations, please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the shuttle service and the breakfast, we will share your comments with our Front desk manager and F&B Manager. Regarding your reservation on line, please feel free to contact us directly by phone about your guest experience. We appreciate your sharing your comments, it we hope that you will give us the opportunity to better serve you in the near future

Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
1 review
3 of 5 stars Reviewed 1 week ago

We spent our final night of our trip to France here. The room was very nice. The staff were very friendly and apologetic.
We started by taking the wrong shuttle from the airport and had to do a round trip. Unforunately due to the name change it wasn't clear which one to get on.
We tried to print our boarding passes and was told the printer is out of order.
We checked into our room only to find the toilet didn't work.
We had to order dinner at the bar because we were too early for the dining room. Our meals came not as ordered only to be told the fryer was not working.
These things were unfortunate because the overall view of the hotel and staff was good.

Stayed April 2015, traveled as a couple

Review collected in partnership with Pullmanhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review, 1 week ago
Dear Madame and Dear Monsieur,

Thank you for taking the time to tell us about your experience at the Mercure Paris Charles de Gaulle Airport and Convention during your stay. We are sorry that your experience did not exactly meet your expectations; please allow us to express our sincerest apologies. We will share your comments with our whole team. Regarding the French fries we had a technical problem who has been resolved now. We working very hard to inform our guest about the pick up shuttle. We are looking for change name shuttle for a better visibility .We appreciate your sharing your positives comments too (hotel and staff). At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The rooms are comfortable and well equipped but the staff let this hotel down. Service falls well below what you would expect of a four star hotel. Over three days, we had one problem after another. They were mostly small things but they added up to a most unsatisfactory stay. The hotel appears to focus on serving airline crew. If you don't work for a big airline, you'd be well-advised to stay elsewhere.
If you plan to use the airport shuttle, be aware that the minibus only holds 7 people. You need to be there well before the scheduled departure time to be sure of a place on it. A poor show for an airport hotel.

Stayed April 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review, 2 weeks ago
Dear Madame and Dear Monsieur,

Thank you for taking the time to tell us about your experience at the Mercure Paris Charles de Gaulle Airport and Convention. We are sorry that your experience did not exactly meet your expectations; please allow us to express our sincerest apologies.
Regarding the shuttle, for your convenience and to better serve you, we kept the regular rotation possible due to a shuttle every 15 minutes from 5:00 am to 01:00 am. We organise two size of sthutle one of 20 persons and one of 8 persons.This organisation is reinforced by private shuttle available upon request at that station outside the times indicated and the station's PR CDG Val shuttle Airport..
We have the chance to welcome important Crew line company. Every guest are important to us. That is the reason, we would if you give us the opportunity to contact you by phone.
We hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Mercure Paris Charles de Gaulle Airport et Convention? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Paris Charles de Gaulle Airport et Convention

Address: Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France (Formerly Pullman Paris Charles De Gaulle Airport)
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Roissy-en-France
#9 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Charles de Gaulle Airport et Convention 4*
Number of rooms: 345
Official Description (provided by the hotel):
Dans l'enceinte de l'aeroport de Roissy CDG, le Mercure Paris Charles de Gaulle Airport et Convention, entierement renove en 2013, adopte un style resolument moderne dans une atmosphere particulierement chaleureuse et intimiste. En echo a l'univers de la mode et de la haute couture parisienne, les 345 chambres, parfaitement insonorisees et non fumeur, ont ete repensees pour developper l'ergonomie et l'elegance. Espaces de convivialite et de rencontre, le bar et le restaurant de l'hotel, vous proposeront des cartes orginales et inventives. Pour vous detendre, l'hotel dispose d'une piscine couverte avec vue sur le jardin et donnant acces a son solarium exterieur. Pour maintenir la forme, notre fitness est a disposition. Le Mercure Paris CDG Airport et Convention vous offre egalement toutes les facilites pour organiser reunions, seminaires, cocktails, showrooms ou garden parties... Au sein de ses 15 salles de reunions, dont 5 Board Meeting dotees des dernieres technologies. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Cheap Tickets, Hotel.de, Orbitz, Agoda and Hotels.com so you can book your Mercure Paris Charles de Gaulle Airport et Convention reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Paris Charles De Gaulle Airport Hotel Roissy
Pullman Hotel Roissy
Accor Hotel Roissy

Owners: What's your side of the story?

If you own or manage Mercure Paris Charles de Gaulle Airport et Convention, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.