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“Nice airport hotel - Small rooms” 4 of 5 stars
Review of Pullman Paris Charles De Gaulle Airport

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Pullman Paris Charles De Gaulle Airport
4.0 of 5 Hotel   |   Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France   |  
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Ranked #8 of 29 Hotels in Roissy-en-France
nice
Top Contributor
115 reviews 115 reviews
114 hotel reviews
Reviews in 98 cities Reviews in 98 cities
67 helpful votes 67 helpful votes
“Nice airport hotel - Small rooms”
4 of 5 stars Reviewed yesterday NEW

Although the rooms are quite small (as often in airport hôtels) I found the place nice and very convenient. Large meeting rooms as well and efficient service. However the bus transport from the airport to the hotel is poor.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • French first
  • German first
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English first
Mt Shasta CA
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I chose this Pullman based upon my wonderful experience at the Pullman Versailles. Only the name is the same.
First let me say that I am 1/2 French, speak French and have a French last name. I have never encountered a rude waiter or hotel staff member in all of my many trips to France. I am nice and polite to them and have always received the same. . . until this rude, snotty, pretentious clerk.
It was 10pm, after an 11 hour train ride, when I arrived at the Pullman. I was looked up and down while his nose was up in the air - and treated like dirt. I mentioned how much I enjoyed the Pullman Versailles and that is why I was staying here. He proceeded to insult my taste for liking "that" hotel and trashed it - mind you this is a sister hotel - and told me how superior HIS hotel was. His hotel - hump, as if he could even afford to stay there on his clerk salary.
This "set" the tone of my stay. Amazing how one bad apple can ruin everything.
On a positive note, my King room was huge for European standards and the bed was also as comfortable as the Pullman Versailles. Decor is very modern which is not my preference. Amenities are shamefully minimal, especially for $300 a night.
Being caught in the Air France strike I needed to stay at an airport hotel on 2 other occasions during a 6 day period. I did NOT return to the Pullman!.

  • Stayed September 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect for the last night in Paris after driving from Normandy and taking the first flight out- Free shuttle bus service to the airport and free Wifi. The hotel is completely new and modern. Nice size rooms and good value.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
77 reviews 77 reviews
54 hotel reviews
Reviews in 42 cities Reviews in 42 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

As airport hotels go, this one is new so everything is in good shape.
The reception staff make an effort to be friendly.
The rooms are somewhat small but well-furnished with good beds.
There is a shuttle bus to the terminals and you can walk to the airport shuttle train.
The swimming pool is very small - the photos are deceptive.
The staff in the bar were very slow, or at least the delivery time for bar food was too long.
Expensive but then again it is a cateory above Novotel, Mercure etc.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Toronto
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

After arriving at CDG at 8pm, we found that there were NO shuttles to the hotel. The phone by the shuttle area was broken, and were left with one option - WALK... 3 carry-on's, 3 suitcases, 1 stroller, 1 car seat and 1 baby - walked the entire 30 minute route to the hotel...
Got to the hotel - lobby looked nice, rooms were pretty clean, and the hotel did provide us with a Cot for the baby.

Thankfully we were able to walk to the hotel - do not book here unless can walk the 30 mins with your suitcases

  • Stayed October 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Newly renovated and functional. Touch of french design in the room design. Free mini bar drinks. Good wifi connection! Friendly French staff ! Yes! I said it! The French are getting to become good host!

Stayed November 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel-Sonnes, Directeur général at Pullman Paris Charles De Gaulle Airport, responded to this review, 2 weeks ago
Dear Madame, Dear Monsieur,

We very much appreciate your comments regarding your stay at the Pullman Paris Charles de Gaulle Airport. It is always a pleasure to receive positive feedback.
We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. . Thanks you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Pullman is convenient as long as you are ready to walk from the terminal to the hotel. The shuttle service made me miss my flight! It turned around so long to the terminal and left us at the far end that we wasted much more time than walking.
The reception personnel was friendly, the rooms nice and clean.
The food at the restaurant was rather bad and extremely expensive. Of course, being in France, you don't expect great food, but this was unworthy of such a hotel.
And the bill at the end was ridiculous.
All in all, I will not repeat the experience.

Stayed November 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joel-Sonnes, Directeur général at Pullman Paris Charles De Gaulle Airport, responded to this review, 2 weeks ago
Dear Madame, Dear Monsieur,

Thank you for taking the time to tell us about your experience at the Pullman Paris Charles de Gaulle Airport during your stay at Pullman Hotel CDG Airport. We are sorry that your experience did not exactly meet your expectations; please allow us to express our sincerest apologies.
Regarding the shuttle, like other hotels in Roissy, level access from the terminals, we are constrained and impacted by the rules of access to Roissy airport platform and we cannot, our customers receive the different terminals. The only permitted off the remains of the TGV station in T2.Also, for your convenience and to better serve you, we kept the only regular rotation possible due to a shuttle every 20 minutes from 5:45 to 0:30, unless exceptional flooding the airport platform, reinforced by private shuttle available upon request at that station outside the times indicated and the station's PR CDG Val shuttle Airport.
Regarding the food at the restaurant we will share your comments with our Chef and the Food and Beverage. We hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris Charles De Gaulle Airport

Address: Roissypole Ouest | BP 20248, 95713 Roissy-en-France, France
Phone Number:
Location: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Roissy-en-France
#7 Luxury Hotel in Roissy-en-France
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pullman Paris Charles De Gaulle Airport 4*
Number of rooms: 345
Official Description (provided by the hotel):
Dans l'enceinte de l'aeroport de Roissy CDG, le Pullman, entierement renove en 2013, adopte un style resolument moderne dans une atmosphere particulierement chaleureuse et intimiste. En echo a l'univers de la mode et de la haute couture parisienne, les 345 chambres, parfaitement insonorisees et non fumeur, ont ete repensees pour developper l'ergonomie et l'elegance. Espaces de convivialite et de rencontre, le bar et le restaurant de l'hotel, vous proposeront des cartes signes by Pullman. Pour vous detendre, l'hotel dispose d'une piscine couverte avec vue sur le jardin et donnant acces a son solarium exterieur. Pour maintenir la forme, notre fitness est a disposition. Le Pullman Paris CDG Airport vous offre egalement toutes les facilites pour organiser reunions, seminaires, cocktails, showrooms ou garden parties... Au sein de ses 13 salles de reunions, dont 5 Board Meeting dotees des dernieres technologies. ... more   less 
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Also Known As:
Pullman Paris Charles De Gaulle Airport Hotel Roissy
Pullman Hotel Roissy
Accor Hotel Roissy

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