My secretary booked me at the Kyriad, I went with my husband for business. She specifically requested a handicapped room. I notified the front desk of the booking as soon as we arrived, he seemed confused, but gave us the room key, when we arrived in the room I saw it was not handicapped. it was definitely NOT! We could hardly move once we opened the door, and the shower did not have a bench/seat as specifically requested I called to the front desk, he claimed there were not any more handicapped rooms. I told him he better find one, as we specified this and paid for a larger bed with handicapped facilities.
30 minutes later, he found us a room, it was very large, and on the main floor, away from the hotel in a separate part, it smelled a little like a basement. It was a basic room, with older style furniture, not at all like the modern part of the hotel. We didn't care, we'd been travelling for 11 hours, and my husband who was on crutches and just starting to walk out of a wheelchair was exhausted!
We thanked him, he waited around for a tip, which I found absurd! when I looked at the room price it was exactly what we had paid for! He made it seem like he was upgrading us!
We didn't have wifi, and there was no extra lock on the door, which made me very uncomfortable.
The shower didn't have the rubber stoppers on the shower door, so all the water ran out onto the tiled bathroom floor, which was extremely dangerous for my husband and his crutches. The bench was located on the other side away from the actual shower head, so he used the small hand held shower, not a big deal, just impractical, as the door was only a half door, where the shower head was, so when he used the hand held, there was no door, and more water went everywhere! Great thinking for the handicapped!
Then we went to breakfast.... at 08:30 it was nearly empty of food, this cost us each €11.50 for some slices of cheese a bun and 2 slices of lunch meat. When I asked for more breakfast items, they said they were out. Apparently they had a large group, and the food was all gone. The breakfast that they advertised, in the hotel on the photos showed a variety of cheeses, pastries, fruit, yoplait yogurt. NOT there! Nothing was actually, we had to wait for clean cups, and the waitress was miserable about bringing them, and cleaning off the dirty dishes from the previous people. When I asked for yogurt we were told it's not provided to the groups! I stated we were with a large company there for business, she then said she'd take the breakfast off out bill. Which to be honest if she hadn't I would have flipped out! 2 buns, plus cheap lunch meat and cheese is absurd for €23.,00 even if it is Paris! it's unfortunate as it's close to my business clients, but I won't stay here again!
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Hotels.com, Orbitz, Expedia, Agoda, Odigeo, Venere and Tingo so you can book your Kyriad Paris Ouest Puteaux reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.