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“Rather modest hotel with small rooms” 3 of 5 stars
Review of Hotel du Chateau

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Hotel du Chateau
3.0 of 5 Hotel   |   13, rue du Chateau | Paris, 92200 Neuilly-sur-Seine, France   |  
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Hotel amenities
Kaarina, Finland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Rather modest hotel with small rooms”
3 of 5 stars Reviewed October 19, 2012

The hotel was clean enough and located quite conveniently, but didn't impress me in any way. Most likely I will not stay here again. The room I got was really small, but still had 3 beds in it. Room temperature was quite warm and the A/C panel was rather difficult to decrypt, so decided to just leave it as it is.

Check-in was super fast and check out went smoothly as well. Breakfast is not included in the price, but still almost 200 euros per night, so the price is quite steep.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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86 people have reviewed this hotel

Traveler rating
    4
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    27
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9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2012

Hotel is quaint. Rooms were on the small side but they were clean and tidy. Hotel is brilliantly positioned for metro with station only 100 metres away so easy access to main tourist attractions. Right across the road was an excellent patisserie and fruit shop. Wifi was free although this tended to drop off and require your password again. I would stay here again in a second because hotel represents excellent value.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 6, 2012

After traveling three or so hours on the Eurostar from the UK, I just wanted to sit back and relax. This evidently is not the place to do it. The person at the reception was very unwelcoming. I was never showed to my room, mind you I was a woman traveling alone and has several heavy bags. There were no lights in the hallway at all, (it was not until later that I found the light switches, I was never told about their preservation of energy ordeal). After entering my room, I was shocked! I knew the room would not be big because it was Paris so that was fine, but the carpet actually has mold on it and so did the walls! disgusting!!!! There is no showerhead, just a tub so that was odd for me. Later come to find out, that it is pretty common.
So having booked through an online travel agent, I called them to see if they could intercede on my behalf. They called the hotel to report that I was unhappy with the hotel. When I came back from a brief walk, the receptionist actually bullied me! He was demanding to know why I had called the travel agent, so on and so fourth. So he said I could leave or take another room he had available. I took a look at the other room (for lack of time and options) and took the other room. Albeit it was a little more accommodating, but I should not have been put through that treatment.
The other cons:
-They ask you to leave your key with them when you go out, I have never heard of that in my life. Plus, I had bought some very expensive items while in Paris that couldnt fit in the safe they provide, so I was not sure whether someone was going to go through my stuff.
- Elevator takes too long
-15 Euro for breakfast which i declined and walked right across the street to the bakery.

Good things
- Near the Metro
-Um.......thats it!

Room Tip: Yes, if you do not like noise, ( I come from NYC so it doesnt bother me), ask for rooms that do not...
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  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Neuilly-sur-Seine hotels

London
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 19, 2012

The rudest reception staff imaginable. I was minsinformed about what was and was not open on a holiday weekend, told that it was my own fault that the noise in my room had prevented me from sleeping (in fact, the room/s urgently need soundproofing and the window did not stay shut) - because I evidently do not know how to close a window. I was also told it was my fault that the second suite of TV channels advertised as available was not working, as I don't know how to work a TV. It also was my fault that the cleaner came barging in when I was in bed in the morning because I had not displayed the "Do Not Disturb Sign" - there are none to display, the key was in my room and there was no excuse for the intrusion. Finally, I was screeched at and accused of being a National Front supporter because I had said that the hotel was sub-standard.

Room Tip: From the layout, it seems that all the rooms look out onto two very loud and busy avenues, but it mi...
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  • Stayed July 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA. USA
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 12, 2012

Needed someplace to stay for one night and this seemed like a decent option...I was wrong.
Unfirendly staff, difficult corridors, awkwardly-shaped rooms, paper-this walls, unclean, mildewy bathroom containing the smallest shower in Paris if not the world..
They did have cheap, reliable wifi but of course little motivation to sit there and use it...
Location-wise, it is convenient to metro and midway between la Defense and Paris.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2012

Ok, I came here for a business trip, and I'm not going to do it again.
Understand, the place is nice and clean, but there are a few things that I would expect when I'm traveling for work.
The rooms are a bit small for a 3 stars, I was in 404 which has a nice balcony. The bed was quite good, while the bathroom was rather tiny. There is no phone in the room, the desk is the smallest ever, no pens, no paper, nothing. The minibar has a few bottles, but you don't have a bottle opener!
Still, the room is dead silent, really you will sleep rather well, I couldn't hear any single noise from the street.

Of course, if you want to save a little money, this place it ideal: it's central and right beside the Pont De Nuilly metro station, it's clean and it's functional.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel du Chateau

Address: 13, rue du Chateau | Paris, 92200 Neuilly-sur-Seine, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > Neuilly-sur-Seine
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #8 of 8 hotels in Neuilly-sur-Seine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel du Chateau 3*
Official Description (provided by the hotel):
The Hotel du Chateau Paris enjoys a very privileged location halfway between the prestigious Avenue des Champs-Elysées and the major business district of La Defense. Situated in the Parisian suburb of Neuilly-sur-Seine, our hotel is near to the Metro station Pont de Neuilly. From here Metro Line 1 allows direct easy access to the heart of the capital and its most famous landmarks. Additionally, a pleasant few minutes of walking from the hotel brings you to the Seine, or to the second largest public park in Paris, the Bois de Boulogne, and the zoo and pleasure gardens of the delightful Jardin d'Acclimatation.With a tranquil atmosphere and soothingly harmonious zen décor throughout its 57 rooms, the Hôtel du Château offers travellers a unique opportunity to enjoy the excitement and attractions of the capital before returning to an oasis of calm, away from the hustle and bustle. ... more   less 
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