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“Walking distance to the HP Office, Nanterre” 3 of 5 stars
Review of Hotel & Residence Mercure Paris La Defense Grande Arche

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Hotel & Residence Mercure Paris La Defense Grande Arche
4.0 of 5 Hotel   |   17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France   |  
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Hotel amenities
Ranked #5 of 9 Hotels in Nanterre
Bratislava, Slovakia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Walking distance to the HP Office, Nanterre”
3 of 5 stars Reviewed February 17, 2013

Good hotel for business travelers, reception located in the main building, but some rooms are in separate building; you need to move cross the street (cca. 80 meters). Very good connection by car (parking house in walking distance). Connection to Paris via RER also perfect - hotel is located on top of Nanterre - Préfecture RER station. Rooms on the lower floors have disadvantage; you are able to listen and also feel the approaching RER trains every morning. This should be very disturbing for some people (that's feedback from some of my colleagues). In general rooms are relative fine, with some old furniture (in my case room 629; 2nd building / 6th floor). TV is not connected to hotel information system; all payment must be done in main building on reception.

Advantages of the hotel:
- In the walking distance to RER, Underground Car Parking and Hewlett-Packard Office (cca. 12 minutes)
- Close to the La Defense area and De l'Arche building/monument
- Close to the various restaurants (i.e. Chinese, Pizza, Cheerleader's Café)
- On the upper floors the rooms are quite

Room Tip: Room on the upper floors are much better; you will not be disturbed by underground RER trains
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Durrington, United Kingdom
Top Contributor
136 reviews 136 reviews
44 hotel reviews
Reviews in 82 cities Reviews in 82 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed February 15, 2013

This was an overnight business stay. I have stayed in this chain in Paris many times before but this particular hotel was new for me. I didn't arrive until 21:45 so was very pleased to note that room service was available until 22:30. The room was spacious and clean with a separate toilet. It had tea/coffee facilities, free wifi, a memory mattress on a large bed, usual choice of TV channels, small fridge and a separate table and chairs.
There was noise from the RER trains which caused vibration but nothing too intrusive.
This hotel is of a good standard for my business needs and I would use it again.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Izmir
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 14, 2013

Hotel is really comfortable but you have to use RER for go to city center and its more expensive than metro. There are a supermarket, big mall, all kinf of restaurants, cafes, bars near to the hotel and you can find everything there ;) and by the way, on fridays the local public prepare a bazaar in front of the hotel and they sell cheap clothes and shoes...

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tehran, Iran
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 7, 2013

Just back from this hotel with family ( a 6 y/o son). A little far from the CDG airport. First, check-in was fast and without problem but with no help for carrying our baggage to the room.
The room was a bit small but clean and comfortable, big and comfortable bed and very good A/C. Really no problem with cold weather in paris in these days. (Specially important to us because of our kid.) Because many of paris hotels have bad warming systems in their rooms.
Housekeeping was good and they brought every thing we need.
Breakfast was acceptable with many choice and delicious jam and fruits.
One of the best thing of the hotel was that it 's beside RER metro station. just 50 steps from the door of hotel and it's really good in paris. We went to any destination we wanted with RER, champ ellyse, Triumph, Grevin meusum, lafayette gallery and even disneyland by direct train and it was impressive.
Near super market and WOW local friday market ( bazaar) was good.
We really like this hotel and we wish we can return.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Frankfurt, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 6, 2013

For the Hotel - 3 star ( you must pay all additional - breakfast, parking, tax)
For the Restaurant - 5 star (exceptional food quality)
For the Room - 3 star (require more cleaning)
For the Employees - 3 star (we have moved twice during discussions at the table)

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ireland
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 20, 2013

the hotel is located right above the RER underground train and you will feel the vibration regardless of what floor u are on . I was on the 5th and could feel them ! slept from 1am to 5.30 am
Wireless did not work in the Apart hotel, so I moved back to the main hotel. where the wifi was not great either.
the staff were pleasant throughout , the room services good and fast. express breakfast good value for money , but simply the location does not do it for me
room was clean and standard for a mercure.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2012

The room was average for it's star rating. The price did not include breakfast which was ashame. The positive was that the hotel had a drop off to the nearest metro. This was very handy as it meant that it was easy to travel in to the city.
Overall a good stay!

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Residence Mercure Paris La Defense Grande Arche

Address: 17/20 Esplanade Ch. de Gaulle | Rue des Trois Fontanot, 92000 Nanterre, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Nanterre
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Nanterre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel & Residence Mercure Paris La Defense Grande Arche 4*
Number of rooms: 160
Official Description (provided by the hotel):
7 min from the Champs Elysées and 45 min from Eurodisney. 3 min from La Défense CBD. Next to the métro station "Nanterre Préfecture". Hotel reachable by freeway A86 from Roissy airport. Restaurant & bar. Meeting facilities. ... more   less 
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Also Known As:
Mercure Paris La Defense Parc Hotel Nanterre
Mercure Hotel Nanterre
Accor Hotel Nanterre

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