The hotel in itself is okay, even though it could use to be cleaner and better maintained - and given a much needed facelift.
The problem really is the staff. Rude and incompetent doesn't even begin to cover it. For example, the girl at reception looked down her nose at me every time I had a question, as if I were a terrible inconvenience to her - and her clipped irritated replies only came after she was done chatting with her coworkers.
When I asked to speak to management with a question (not a complaint), the guy who obviously *pretended* to be the director was not only very, very unhelpful, he also relished being unpleasant. "We're not in the business of being nice" - clearly!!
I know French customer service is not stellar (I can say this because I am French!), but this place will go down in history as one of my worst experiences. I would not stay there again for the life of me, or recommend it to my family or friends - so definitely not to you either.
There are lots of other similar "hotel-apartment" places in the neighborhood, so I highly recommend you pick another one. You will be better treated - and chances are the amenities will be nicer, cleaner, better maintained and equipped.
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- Also Known As:
- Adagio Access La Defense Leonard De Vinci Hotel Courbevoie