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“Business in Paris” 4 of 5 stars
Review of Mercure Paris La Defense 5

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Mercure Paris La Defense 5
4.0 of 5 Hotel   |   18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France   |  
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Hotel amenities
Ranked #8 of 17 Hotels in Courbevoie
Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Business in Paris”
4 of 5 stars Reviewed February 17, 2013

The Mercure hotel is well placed for access to the business district of La Defense. i have used the hotel frequently during the last 5 years - it is clean , functional and the staff are always helpful .

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Assistante de Direction at Mercure Paris La Defense 5, responded to this review, February 20, 2013
Dear Guest,

Thank you so much for sharing your comments with us.
We do appreciate to know your feedback as it is important for us to do our best to make you feel comfortable with us, especially if you come here very often. Thank you for your fidelity.
Looking forward to welcoming you again soon,
Sincerely yours,

the hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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673 reviews from our community

Traveler rating
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    58
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shrewsbury, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 12, 2013

This was a one night stay for business. Room was clean and large. Free wifi definitely a plus. The staff were really helpful and also allowed me to persevere in French (may have been a tad frustrating so thank you) the food that I ate far exceeded the equivalent in a UK hotel in terms of quality and overall it had a ice ambience. Despite being in a fairly bustling area, the hotel was not noisy but the pillows were pretty dire...being both very thick and pretty hard....but I slept pretty well. The shop in reception is also useful. There is a shuttle to the metro at la Grande Arche and again, incredibly useful.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review, September 18, 2013
Dear Guest,

It is a pleasure to read some comments like yours ! it encourages us to continue ...
Looking forward to welcoming you again soon,
Sincerely yours,

The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drammen, Norway
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 1, 2013

I stayed at this hotel for 1 night on a business trip to Paris. The location is not perfect, but it worked for me, as it was very close to La Defence.
Nice clean rooms, comfortable beds. Otherwise nothing spesial. A lot of noise from the busy street outside.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review, September 20, 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again in La Defense if you need to work there again,
Sincerely yours,
The hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

Good hotel in relative quite area, which some shop / restaurants around. Taxi connection very good; but if you need to pay by AMEX call G7 Taxi. If you don't like taxi, you can use hotel bus to nearest RER (La Defense) for free. Sometimes you need to take more time, because bus quite busy.

9th floor: rooms are small, but clean; bathroom is very small - you play the game with door every time when you need to go to toilet; mini-bar is for free (juice; cola; 2x mineral water); room equipment is in general fine, except the TV which is not connected to hotel information system.

Other benefits: WiFi internet for free (via Orange)

Seem that interior of this hotel is under reconstruction (middle of January 2013); they are quite loud from early morning. Real nightmare are the elevators; during a busy morning you need several minutes to go from room to restaurant (breakfast) or lobby because the elevators are stopping on every floor. Parking place: 2 minutes walk from hotel; protected area in bigger garage complex.

Room Tip: Everything above 5th floor is fine and quite.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review, January 25, 2013
Dear Sir,

We thank you for sharing your comments with us.

We have a plan of renovation of the elevators, they will be brand new in a few months (and faster as well!). The works should start very soon and we are looking forward to provide our guests a better service very quickly.

Looking forward to welcoming you again soon,
Sincerely yours

The hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 18, 2013

I have stayed a couple of times at Mercure. Slam bang in the business district with cosy rooms (in Europe, cosy means small :)) and an excellent buffet breakfast. Reasonable and good restaurants nearby. The room was well maintained and kept clean at all times. If i have to nitpick then it would be good to have a shower curtain so as to not mess up the floor with water while bathing. The shuttle service is a thoughtful addition and very regular. All in all, good value for money especially in a city like Paris.

Room Tip: Select a room that overlooks the street
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review, June 20, 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are glad that you enjoyed your stay wihusuLooking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2013

We stayed at this hotel as part of our Trafalgar tour of Europe. The hotel was very clean and modern. The rooms were nice and the beds were comfortable.

It is not located in the heart of Paris, but is in la Defense, but with our guided tour, this did not matter to us. The area of la Defense is very safe, and we like that.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review, September 20, 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
We are pleased to read that you enjoyed your stay with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 31, 2012 via mobile

We stayed n this hotel on our last 2 nights of our awesome trip. Thank goodness that the hotel didn't disappoint us and ruin our trip. The room was perfectly alright beside being a little small as we shared the room with 3 beds. The room was well cleaned thou and the room service was good. Breakfast was good when there's a long queue, the staff will serve us with good smile.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable commercial at Mercure Paris La Defense 5, responded to this review, June 20, 2013
Dear Guest,

We thank you for taking the time to share your comments with us,
Looking forward to welcoming you again,

Sincerely yours,
The hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Paris La Defense 5

Address: 18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Courbevoie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Paris La Defense 5 4*
Number of rooms: 507
Official Description (provided by the hotel):
Le Mercure Paris La Defense 5 se situe dans le quartier des affaires de La Defense, a seulement 10 minutes en metro du centre de Paris. Les chambres disposent de la climatisation, d'une television par satellite a ecran plat et d'un plateau de bienvenue. Certaines sont dotees d'une machine a expresso et d'un minibar avec des boissons gratuites. L'etablissement propose une connexion Wi-Fi illimitee gratuite ainsi qu'un service de navette entre l'hotel et la station de metro Grande Arche de la Defense. Vous pourrez profiter du centre de remise en forme ou du hammam puis vous detendre dans le bar de l'hotel. Le restaurant Le Bistrot de L'Echanson sert une cuisine francaise traditionnelle. Le Mercure Paris La Defense 5 possede des salles de reunions et un centre d'affaires. Il se trouve a seulement 10 minutes du Centre des nouvelles industries et technologies. ... more   less 
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Also Known As:
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure

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