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Mercure Paris La Defense 5: Traveler Reviews

4.0 of 5
18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Hotel amenities
Mercure Paris La Defense 5
Ranked #6 of 16 hotels in Courbevoie
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327 reviews from our community

    Trip type
Traveler rating
    47
    157
    89
    22
    12
Date Rating
Bratislava, Slovakia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good Hotel, close to the La Defense Business Area”
4 of 5 stars Reviewed January 23, 2013

Good hotel in relative quite area, which some shop / restaurants around. Taxi connection very good; but if you need to pay by AMEX call G7 Taxi. If you don't like taxi, you can use hotel bus to nearest RER (La Defense) for free. Sometimes you need to take more time, because bus quite busy.

9th floor: rooms are small, but clean; bathroom is very small - you play the game with door every time when you need to go to toilet; mini-bar is for free (juice; cola; 2x mineral water); room equipment is in general fine, except the TV which is not connected to hotel information system.

Other benefits: WiFi internet for free (via Orange)

Seem that interior of this hotel is under reconstruction (middle of January 2013); they are quite loud from early morning. Real nightmare are the elevators; during a busy morning you need several minutes to go from room to restaurant (breakfast) or lobby because the elevators are stopping on every floor. Parking place: 2 minutes walk from hotel; protected area in bigger garage complex.

Room Tip: Everything above 5th floor is fine and quite.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Acheon about Mercure Paris La Defense 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Responsable relations clients at Mercure Paris La Defense 5, responded to this review
January 25, 2013
Dear Sir,

We thank you for sharing your comments with us.

We have a plan of renovation of the elevators, they will be brand new in a few months (and faster as well!). The works should start very soon and we are looking forward to provide our guests a better service very quickly.

Looking forward to welcoming you again soon,
Sincerely yours

The hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Business Hotel”
4 of 5 stars Reviewed January 18, 2013

I have stayed a couple of times at Mercure. Slam bang in the business district with cosy rooms (in Europe, cosy means small :)) and an excellent buffet breakfast. Reasonable and good restaurants nearby. The room was well maintained and kept clean at all times. If i have to nitpick then it would be good to have a shower curtain so as to not mess up the floor with water while bathing. The shuttle service is a thoughtful addition and very regular. All in all, good value for money especially in a city like Paris.

Room Tip: Select a room that overlooks the street
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Yazad2305 about Mercure Paris La Defense 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“2nights stay hotel”
4 of 5 stars Reviewed December 31, 2012 via mobile

We stayed n this hotel on our last 2 nights of our awesome trip. Thank goodness that the hotel didn't disappoint us and ruin our trip. The room was perfectly alright beside being a little small as we shared the room with 3 beds. The room was well cleaned thou and the room service was good. Breakfast was good when there's a long queue, the staff will serve us with good smile.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
Ask zy_zinc about Mercure Paris La Defense 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingswinford
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Great location for La Defense, tired and dated interior”
2 of 5 stars Reviewed December 13, 2012

Stayed here w/c 10th December for a 2 day business trip. The hotel is in a great location for La Defense, just 5 - 10 mins walk away. Inside the hotel the lobby and bar are average at best, modern but with a cold plastic feel. Strangely the corridor carpet on the room floors is absolutely horrendous, so bad it's worth mentioning - I can only imagine the hotel chose a selection of off cuts to keep costs down. My room was poor. Quite small and dingy and In desperate need of modernisation. The bathroom seemed clean but very old fashioned. The bed and the furniture were very 80's. Probably won't stay here again.

Room Tip: Don't stay here unless you have to or unless you can get a really good rate.
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  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask James S about Mercure Paris La Defense 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Assistante de Direction at Mercure Paris La Defense 5, responded to this review
December 17, 2012
Dear Guest,

Thank you very much for taking the time for sharing your comments with us. We are sorry that the decoration of the architecte did not suit you in all parts of the hotel. The hotel was totally refurbished from 2005 until last year. For the next decoration, we will keep your purpose in mind,

Sincerely yours,
The hotel Management
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“Beware of housekeeping”
1 of 5 stars Reviewed December 9, 2012

Stay in the hotel from 28 Nov - 7 Dec. Was disappointed to find out that cash of SGD$250 dollar was remove from my wallet kept in my luggage. Understand that it is my responsibility to keep luggage lock, but feel disappointed, especially in such reputable hotel.

Bus service from Metro to Hotel after dark is unacceptable. Metro station waiting area is poorly lighted. Standing there in the dark is uneasy and dangerous. When the transport arrive, you can sense unhappiness of the driver. The short trip was rocky and hard braking was done throughout. Upon arrival at hotel, driver got down and slam the door shut, walking to hotel without even checking on us.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Jasontan014 about Mercure Paris La Defense 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mercure92400, Assistante de Direction at Mercure Paris La Defense 5, responded to this review
December 12, 2012
Dear Sir,

We would like to make an inquiry about your comments. Why did not you say anything at the hotel ? When did you notice that something was missing in your room ? Why did not you go to the Police station ? There is a safety deposit box in each bedroom. Please give us an answer as soon as possible ... Sincerely yours,
The hotel Management
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Additional Information about Mercure Paris La Defense 5

Also Known As:
Mercure Paris La Defense 5 Hotel
Mercure Paris La Defense 5 Hotel Courbevoie
Mercure Hotel Courbevoie
Paris La Defense 5 Mercure
Address: 18-30 rue Baudin | Place Charras, 92400 Courbevoie, La Defense, France
Region: France > Ile-de-France > Hauts-de-Seine > La Defense > Courbevoie
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Courbevoie
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Offering 507 airconditioned rooms, incl. 450 non smoking, the hotel is ideally located in the La Defense business district, 6 km from the Louvre and the Eiffel tower. Brasserie style Le Bistrot de l Echanson restaurant, open 6.30 a.m. to 1 a.m., 5 function rooms for up to 200, gym, high speed Internet in rooms, WiFi in lobby and function rooms. Private pay parking, free shuttle bus to and from La Defense RER station (Coupole G exit, Terminal Jules Verne), taxis available at hotel, shopping nearby. ... more   less 
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