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“Pleasant return” 4 of 5 stars
Review of The Pheasant Hotel

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The Pheasant Hotel
4.0 of 5 Hotel   |   Coast Road, Kelling, Holt NR25 7EG , England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Kelling
Harleston, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Pleasant return”
4 of 5 stars Reviewed March 24, 2013

Our first visit for two years and what an amazing transformation. I will not repeat what has already been said about the refurbishment which is excellent.
Our only criticism of the restaurant was that on both nights that we had dinner the menu was almost identical. Although we did not eat in on the third night we did notice that some changes had occurred. Breakfasts were excellent and the smoked salmon with scrambled egg amazing. Inexperience by some of the staff was still evident but everyone was very friendly and cheerful.

We were in room 27 which together with room 26 opposite is next to the exit into the rear car park and this meant that that there were people passing by at times. The doors to the bedrooms have to be slammed shut and there is no way of closing them quietly. This did cause some early morning and late night disturbance.

When in the area don't fail to visit the Norfolk Wildlife Trust just along the road at Cley. Entry is FREE and the bird viewing over the adjacent marshes is superb. Refreshments are available all day including light lunches and prices are very reasonable.

With the improvements that have been made this hotel must surely become even more popular.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 21, 2013

We arrived on a rainy grey friday afternoon with 2 dogs. We were met by extremely helpfull and friendly staff who directed us to our room. The room itself was outstanding, so much so I asked again if it was ok to have the dogs in there. Flat screen TV, fridge, King size bed! The food was first class, the service superb. All staff members from housekeeping, chefs and even the gardener were polite and friendly and had time to ask how we were enjoying our stay. Will definitely be staying there again and cant recommend the hotel enough. For walkers, with dogs or not, the location is excellent and is a great base to explore Norfolk.

Room Tip: Dog rooms have their own rear passage door so you dont have to bother guests when walking them in th...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
romford
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 19, 2013

What a change since last year. We have been using this hotel for a number of years and it was getting tired but what a revelation . Everything sparkles including the rooms and fixtures,the staff,infact everywhere you go.
It has always been an ideal spot for exploring North Norfolk, even more so now.

Room Tip: All rooms great,just the ones in the house have better views but you do pay a supplement for these
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Top Contributor
163 reviews 163 reviews
30 hotel reviews
Reviews in 73 cities Reviews in 73 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 15, 2013

What a difference new ownership can make. My review last year emphasised the basic, but honest, surroundings of this place but this year the transformation is mind-blowing. It was closed for around 6 weeks for total refurbishment and the results are fabulous. The bedrooms have huge beds, the central heating and hot water are state of the art and they have mini fridge and flat TV as standard. The en-suite has a walk-in shower to die for. Put all this together with new carpets, new public toilets and total redecoration it would be understandable if you did not recognise the place from your last visit. One slight problem is that the front door is drafty and on a winter's day makes the front lounge area a bit chilly. The cost of this must have been horrendous but the prices are still very reasonable. The food is still the same, the staff and the location still worth mentioning. I loved it and will be looking out for their special deals in the future so that my wife and I can explore the North Norfolk coast from such a great base. Well done you, whoever the owners are.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holt
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2013

Five of us had dinner in the bar on Saturday night and all chose something different. Everyone was delighted with their food.Tempura prawns were especially delicious. The teenager in our group thought the chips were the best!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2013

The Pheasant Hotel at Kelling has undergone a major re-furb and is an excellent country hotel- wonderful beds, comfortbale rooms, and the food is of the highest standard- if you are exploring the Norfolk coast can highly recommend it

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norwich
Top Contributor
80 reviews 80 reviews
40 hotel reviews
Reviews in 50 cities Reviews in 50 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

I was kindly invited to Mother's Day lunch by friends. One close friend had visited before and I have to say I looked at the old website and thought it looked dated. Went today and the smell of the refurb was amazing. Ordered a glass of wine in the bar whilst we looked at menus. Taken into a well laid restaurant only problem was my chair was broken but the girls replaced it with no problems. It was day three of trading and it showed in parts. The food was amazing. I had goats cheese tart which I could of eaten again. Then salmon. With cheese to follow.

The whole meal was an experience that I can not wait to have again. If they improve in the service, which was not bad - but not the greatest, they really will be onto something so so good.

Above all, pricing so reasonable it was so enjoyable knowing that you get some lovely food with good surrounding and a ambiance that you have to enjoy.

  • Stayed March 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pheasant Hotel

Address: Coast Road, Kelling, Holt NR25 7EG , England
Location: United Kingdom > England > East Anglia > Norfolk > Holt > Kelling
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Kelling
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pheasant Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Hotel was acquired by the Kelling Estate on 30th November 2012. You loved the food, you loved the service but felt the hotel needed updating WAIT NO MORE. A full and extensive refurbishment has now been completed. All bedrooms, bathrooms, public areas and external areas have been replaced/ fully refurbished. ... more   less 
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Also Known As:
Pheasant Hotel Holt

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