On first impressions this place is good. Well located on the edge of the old part of town, attractive building on a pretty square, and obviously recently refurbished with smart, contemporary public areas and room. What let the place down for us was firstly the noise in our room from some kind of machinery installed on the roof above our room. We were in a club room which short of their suites is their top grade room so in addition to the inconvenience of the noise, we were suprised they'd place any kind of room let alone one of their most expensive in such a rubbish location. The second issue was the haughty and unhelpful gentlemen we dealt with at reception when in need of some advice to help deal with a minor medical issue. His attitude was appalling. Good luck if you're ever taken really ill while at this place. To be fair, the young woman on reception for most of the stay was always polite and helpful. The spa was not open and the pool area looked nice but has about 6 beds and we couldnt get a space. The pub/restaurant off the lobby is decked out very well in terms of appearance and has good but not great meals and ok service.
- Official Description (provided by the hotel):
- HOTEL PLAZA MADELEINE Hotel & Spa is an exclusive 4-star hotel in the center of the city. The hotel is ideally located in the heart of Sarlat with direct access to the medieval city with its mansions & monuments, markets, shops & restaurants, shows & events streets .... PLAZA MADELEINE Hotel & Spa is the privilege of the city center a wellness area with heated pool, jacuzzi, Hamman, sauna, solarium ... The property is fully air conditioned and offers free high-speed WiFi. The hotel also offers a garage ... more less
- Reservation Options:
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- Also Known As:
- Plaza Madeleine Hotel
- Plaza Madeleine And Spa
- De La Madeleine Hotel
- Plaza Madeleine & Spa France/Sarlat-La-Caneda