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“Run down and drab but good Receptionists and location” 2 of 5 stars
Review of Roc Hotel

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Roc Hotel
3.0 of 5 Hotel   |   200, Boulevard Plage, 33120, 33120 Arcachon, France   |  
Hotel amenities
Ranked #19 of 31 Hotels in Arcachon
cambridge
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Run down and drab but good Receptionists and location”
2 of 5 stars Reviewed May 23, 2012

Stayed here for 2 nights - had we not prepaid as part of a bike tour we would have moved. Whilst we could not fault the service from the Reception staff at all who were all really pleasant polite and helpful, the hotel let itself down badly from the shabby decor and really uncomfortable and hard beds. The bathrooms definitely needed badly updating, it was almost impossible to have a decent shower with the over bath attachment and we had to move rooms as the first room we had the plastic plug broke off. The breakfast was very ordinary and bland, not impressed with anything here except Receptionists and the central location of the hotel.

Room Tip: ask for a room overlooking the garden if you want a quiet room
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  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
anthonylees
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 2, 2011

stayed for two nights at the end of June 2011. This is an odd hotel which I found hard to review. It appears that what is still two hotels - the nominally three star Roc and the adjoining two star Moderne (Perhaps there is irony involved in the name) appear to be jointly managed with one reception desk. The hotel was by no means busy when we stayed, which was at the tail end of a heatwave. Our room was intlerably hot and the modern split aircon unit wasn't working, mysteriously. In fact, there was no power to the control unit at all, leading me to suspect that this was actually deliberate. No-one was seen working on thensystem for the two days we were there either, which was suspicious. Interestingly, an earlier review notes the lack of air conditioning.

Anyway, as a result of this we had to sleep with the balcony door open The room overlooked the road outside the hotel and it was extremely noisy, largely due to drunken revellers shouting, singing and being oretty offensive until about 4am. We didn't sleep. The hotel could not even provide a fan, which would have helped considerably.

Otherwise, the hotel appeared stuck, in terms of decor at least, in the 1970s (take a look at the lounge) although everything, aircon excepted, was exceptionally well maintained and spotlessly clean. Whilst looking good the staff were great, and whilst we had to pay for wifi, €5 for four days won't break the bank. Breakfast was very good too.

So, probably unlucky with extremely hot weather and lack of aircon, but otherwise I would stay again for a centrally located, cheap and functional stay, at a place the likes of which you don't see many of these days.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Roc Hotel

Address: 200, Boulevard Plage, 33120, 33120 Arcachon, France
Location: France > Aquitaine > Gironde > Arcachon
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #19 of 31 Hotels in Arcachon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Roc Hotel 3*
Number of rooms: 27
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