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“Amazing hotel - mediocre management” 4 of 5 stars
Review of Hotel Ambassador Palombaggia

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Hotel Ambassador Palombaggia
Route de Palombaggia, 20137 Porto-Vecchio, Corsica, France   |  
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Hotel amenities
Ranked #35 of 56 Hotels in Porto-Vecchio
Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Amazing hotel - mediocre management”
4 of 5 stars Reviewed October 25, 2012

The hotel itself is amazing!! - a romantic mix of local rock (light red / pink) and drift-wood , the rooms are modern, the pool and garden are unique and relaxing. i was initially sceptic on the noise level because the hotel is very close to the only road leading to the beautiful palombaggia beach, however it wasn't very noisy during the day and at night it was quite peaceful.
so that's the hotel - now , the staff.. it appears to be a family business, nothing wrong with that a priori - however here are some anecdotes:
1- we had to wait more than 20 minutes at the counter for the check-in waiting for the manager - which turned out to be the lady sunbathing at the pool and had no hurry to come and greet her guests
2- the hotel had a golf cart available to take guests to the beach (a 15 min walk on the roadside) which we never got to use in three days because the only time it was actually proposed to us the manager (same lady) had taken the golf cart to go to the beach herself and hadn't returned it
3- the manager's daughter at the reception was very unprofessional and gave us teenager attitude the whole time (not what you expect at such an expensive hotel...)

the service was not great, for example, we ordered breakfast in the room and the jams were in those little tiny one-portion jars but which were open and had been refilled ... i have no problem with not throwing away the jars and re-suing them which is great for the environment, but in that case i would advise them avoid keeping the original ripped paper labels and making you feel as you've received left overs for breakfast..

to sum up: had the place not been magnificent itself, i would not have been able to ignore the stark incoherence between the luxury (and price) of the hotel with the unprofessional staff and services.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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36 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Hotel Ambassador Palombaggia

Address: Route de Palombaggia, 20137 Porto-Vecchio, Corsica, France
Phone Number:
Location: France > Corsica > Corse-du-Sud > Porto-Vecchio
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Porto-Vecchio
#12 On the Beach Hotel in Porto-Vecchio
Price Range (Based on Average Rates): $$$$
Number of rooms: 6
Reservation Options:
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Also Known As:
Hotel Ambassador Palombaggia Corsica/Porto-Vecchio

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