The hotel itself is amazing!! - a romantic mix of local rock (light red / pink) and drift-wood , the rooms are modern, the pool and garden are unique and relaxing. i was initially sceptic on the noise level because the hotel is very close to the only road leading to the beautiful palombaggia beach, however it wasn't very noisy during the day and at night it was quite peaceful.
so that's the hotel - now , the staff.. it appears to be a family business, nothing wrong with that a priori - however here are some anecdotes:
1- we had to wait more than 20 minutes at the counter for the check-in waiting for the manager - which turned out to be the lady sunbathing at the pool and had no hurry to come and greet her guests
2- the hotel had a golf cart available to take guests to the beach (a 15 min walk on the roadside) which we never got to use in three days because the only time it was actually proposed to us the manager (same lady) had taken the golf cart to go to the beach herself and hadn't returned it
3- the manager's daughter at the reception was very unprofessional and gave us teenager attitude the whole time (not what you expect at such an expensive hotel...)
the service was not great, for example, we ordered breakfast in the room and the jams were in those little tiny one-portion jars but which were open and had been refilled ... i have no problem with not throwing away the jars and re-suing them which is great for the environment, but in that case i would advise them avoid keeping the original ripped paper labels and making you feel as you've received left overs for breakfast..
to sum up: had the place not been magnificent itself, i would not have been able to ignore the stark incoherence between the luxury (and price) of the hotel with the unprofessional staff and services.
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- Also Known As:
- Hotel Ambassador Palombaggia Corsica/Porto-Vecchio