Even though the location is excellent, there are numerous things that disappointed us in this hotel. When we first arrived, the lady allocated us a terribly small room, that looked like a dark prison cell. Never book room number 12! Naturally, we complained and the lady transferred us the next day to a much better and bigger room. The funny thing is that she charged both 120 euros per night! Most of the rooms are supposed to be secluded, but you end up watching your neighbours...Our room had a beautiful view, but the room service was inadequate, the sheets and towels were dirty and stained, there was no wardrobe in the room, no television set, the hotel staff is rude, there is no breakfast included in the price and everything we bought from the bar was overpriced. When we checked out, the lady also asked for the amount for 2 nights, which we had already paid as a deposit months ago and only "discovered" the information in her book when I showed her the bank statement of the deposit. It goes without saying that she did not give us any receipt...
Generally, the hotel needs a lot of work and improvement for the money they charge. And the staff need to be friendlier and more helpful, instead of trying to deceive people.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Petra Holiday Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.