The tour is very good, you do get up close and personal with Elephants. Yes some are chained but this is for safety. The show is not a circus but a glimpse into how Elephants used to be used for logging. We bought one of the Elephant paintings..absolutely fantastic. The food here is also very very good. If you get chance go rafting and the pictures taken by the staff were excellent, they present them in a frame made out of Elephant dung...lol and are as cheap as chips.