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“Friendly , helpful staff,excellent rooms and a great swimming pool” 5 of 5 stars
Review of Hotel Nazionale

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Hotel Nazionale
3.0 of 5 Hotel   |   Via Marconi 23, 25015 Desenzano Del Garda, Italy   |  
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Hotel amenities
Certificate of Excellence 2014
London
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Friendly , helpful staff,excellent rooms and a great swimming pool”
5 of 5 stars Reviewed October 3, 2012 via mobile

We chose this hotel due to its excellent TA rating and it lived up to expectations.
Highly recommended , you won't be disappointed. The hotel is well located to the town and has local recommendations for eating and excursions.
Excellent parking.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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354 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Surrey
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2012

We stayed at this hotel for one week during our honeymoon and enjoyed it immensely.
The hotel was spotless and there was always a member of staff somewhere cleaning. The pool was a great place to relax during the day and the bar a great place to relax in the evening.
The breakfasts were really varied - everything from cereals to pastries to omelette and even prosecco!
The location was great, within walking distance of the main part of Desenzano.
The staff were really friendly and helpful and were great at suggesting things to do.
Would recommend this hotel every time and can not say enough positive things about it!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Istanbul, Turkey
Top Contributor
157 reviews 157 reviews
62 hotel reviews
Reviews in 71 cities Reviews in 71 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 30, 2012

I titled my review as such because though a lot of things were satisfactory I am not sure if would stay there again. Hotel is very modern, clean and has a very nice lobby. Rooms are spacious enough. Particularly the bathrooms were very modern and clean. No bathtub. Toiletries are high quality. Breakfast room is inviting,comfortable, overlooking to the pool and the garden. Buffet is quite good. Location of the hotel is also very convenient. So what is it? I think it all comes down to the receptionist. Though there were never someone waiting in line behind us, he constantly gave the feeling that he was in rush for something. He seemed tired of visitors and questions. I can appreciate this to a certain degree; This is mainly a holiday destination and personel might be tired of tourists. We were there on business and one night only. Apart from that minor communication flaw, we had a comfortable night. I think it is well worth a try.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
5 of 5 stars Reviewed September 27, 2012

Excellent hotel - can't believe it just has a 3 star rating. Chic, clean, great pool and breakfast buffet, attractive rooms. The hotel is an easy short walk to the Garda lakefront while at the same time being very convenient for the railway station if you want to visit Milan, Verona or even Venice. Well placed for the road network if exploring in a hire car. I have to compliment the great hotel staff: friendly, helpful at all times. My Italian friends visited and described it as a "gem", a real find.
Just one word of warning - not about the hotel - be careful if you rent a Herz car. Ours was delivered with half a tank of petrol (not full as per Herz terms and conditions). Herz rep told us to return it half-full..... You guessed, leading to a £150 refuel charge. Luckily I had a dated, timed petrol receipt for 10 minutes after delivery proving they didn't deliver it full - took 5 days to get a refund but my experience might forewarn others.

Room Tip: The rooms either face the pool or a relatively busy road. A pool facing room is quieter. The basic...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 21, 2012

Everything exactly as decribed in the brochure. The rooms were very comfortably furnished and spotlessly clean - clean towels everyday. The staff were very helpful. Pool area very nice and you didn't have to fight for a sunbed. One minor niggle - no bathrobes.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 10, 2012

I stayed here in August for three days.
nice pool area, friendly helpful staff, 10 minute walk or 7 euro taxi ride from Desenzano rail station.five minute walk down to lake and restaurants and shops.
Room nice very clean, nice shower, only thing I would say is take your own hairdryer as they can be hit and miss. I had a balcony with road view still surprisingly quite, Slept well. TV with BBC world News and Sky news, TV also in lounge with more channels on.
My only criticism of this hotel was the food, the pasta I had was fine, the burger I had was dreadful. Also other people had agreed that a little more effort could have been put in
They kindly put out crisps bread and sandwiches daily on the bar which was a nice touch and it was fine. I just felt for Italy which is famous for its food a little more effort could have been put in.
The breakfast was good and buffet style.
Would I stay again ? yes I would.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 4, 2012

We stayed here with a group as we were attending our friends' wedding on the lake.
Upon arrival we were greeted by an unpleasant lady at the front desk informing us that we had only made a reservation for one room instead of two. I had made a reservation 4 or 5 months ago and had written confirmation of it but my sister who had also reserved separately and also had confirmation of the booking was told that there was only one booking under our last name.

We couldn't believe that just because the booking was for the same dates and with the same last name they would assume it was the same person! We showed her the separate e-mails and obviously we don't have the same first name or e-mail address but she was very rude and kept saying that there was only booking made in the computer!

After a while she realized they had made a huge mistake and said the hotel was full but they could move one of us into a nearby hotel they owned. Obviously, we were not happy with this as there were many other friends staying at Nazionale for the wedding and we wanted to all be together.

They eventually found both rooms for us at Nazionale and once all of that was settled and we were shown our rooms we realized what a beautiful, modern and clean hotel it was.

The swimming pool was a delight and the view from the rooms was also lovely.

Overall we had a great stay and I would def. stay here again but would double check that there are no problems with the booking!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel Nazionale

Address: Via Marconi 23, 25015 Desenzano Del Garda, Italy
Phone Number:
Location: Italy > Lombardy > Province of Brescia > Desenzano Del Garda
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Desenzano Del Garda
#4 Business Hotel in Desenzano Del Garda
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Nazionale 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Nazionale Hotel Desenzano Del Garda
Hotel Nazionale Desenzano Del Garda, Lake Garda, Italy

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