The hotel itself was fine, the rooms were decent sized and clean, good shower and some wardrobe space (although shelves/drawers wouldn't go amiss!) Breakfast was a real treat, the best we had in Tuscany. The garden was also a lovely feature. For the location & price I would say you can't go wrong.
My only gripe - I booked in January 2012 and having read reviews on here at that time requested 2 double rooms at the back of the hotel. On arrival in August 2012 I was told that there was only 1 room available at the back and 1 at the front. Let me say that the rooms at the front of the hotel are as noisy as other reviewers have commented on. The first night the party outside our room went on til 3am and the dustbin men arrived at 5.30am. On top of this there is no air conditioning so you have a choice of being very warm at night, or opening the windows and being kept awake by the noise (I tried my trusty earplugs, they made no difference). What really bugged me though, was that we were told by another couple who arrived earlier in the day that on arrival wthey ere not happy with room they have been given being in the front of the hotel and so requested to be moved back....they duly were which meant that despite having requested a back room some 8 months previously, our request was not met.
The hotel was good, but the failure to meet our request, to move other customers on the day we were due to arrive, and the noise we then experienced, did leave a slightly bad taste.
- Also Known As:
- Etruria Hotel Volterra
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