My family (me, my parents, sisters, and my husband) visited Volterra a couple of weeks ago, and by strange circumstances ended up here. Let me just say, WOW. The rooms were great, and the location is perfect, right in the middle of everything. There is a rooftop garden which is AMAZING, and so pretty. It smelled only of tons of flowers, and we brought some wine up there every night to enjoy the atmosphere and view. The breakfast was great. We had a tiny issue with our shower leaking, and it was fixed immediately.
We originally signed up for three nights, and actually extended our stay to a week because we loved it so much. The hotelier (owner?) always had great recommendations for us of what to do in Volterra and great restaurants. I truly can't wait to go back to Volterra and stay here again!!!!
Run, do not walk, to Albergo Etruria!!!!! You will not be disappointed!

This hotels excells in three of the most important aspects of a good stay: affordable price, excellent location, and very, very helpful staff. The breakfast too was awesome. The room we stayed in, however, needs some work: it was very dusty, the shower head needed to be held manually, and, not as important, the heater did not turn on on a very cold night. Had I stayed in a different room (I stayed in the room all the way in the back), i would have probably rated this hotel as excellent all the way.

Excellent location. Paid parking was very convenient. Friendly staff was very helpful. We were there during moderately hot weather in June and had a room on the top floor. It was unpleasantly hot in the room all day and night, since there is no air conditioning. Not much ventilation in the room, or the upstairs hallways. The lower floors were much cooler.

My family party of six was in trouble, having unexpectedly left a horrible rental in Tuscany earlier in the day, with no place to stay. We took a chance and drove to Volterra, and then (using the Rick Steves guide) contacted the Albergo Etruria, where they were kind enough to rent us three rooms at the last minute. Later, after we had fallen in love with the town, they allowed us to extend our stay without problem.
The hotel is not fancy, some of the rooms are small, and the lack of air conditioning was a little uncomfortable given the hot weather we were experiencing. However, all of this was made up for by the overall warm hospitality of the managers and their staff. The rooms were otherwise comfortable, clean, and nicely decorated. There is a lovely dining room where a very nice breakfast is served (included in the rate) each morning; my wife, a strict coffee snob, gave the cappuccino two thumbs up! There is a common area on the first floor that has a refrigerator, stove, and microwave for use by the guests, as well as a computer and TV. Best of all, there is a rooftop garden area that is both expansive and beautiful.
Really, though, the staff makes the experience! They were all helpful to a fault, whether printing up our train e-tickets, giving us six Wi-fi passwords every day for our use, or dealing with pretty much any other request we made.
And the price on the rooms is extremely reasonable.