My partner and I had a very enjoyable stay at this very pleasant hotel in Vico Equense on the Sorrento coast in mid - May 2013. We were made very welcome by the very friendly and extremely helpful staff - they could not do more for us.
I had contacted the hotel before we arrived as it was my partner's birthday on our day of arrival. Sure enough, Rosa (who was ever helpful throughout our stay) had arranged for a card and some "goodies" when we entered our room - much to Justina's delight! That earned me a few "Brownie points!" Thank you again Rosa! The room (although only a standard) was spotlessly clean, very well - appointed and with a comfortable bed and all the required facilities - it looked as if it had been upgraded fairly recently.
It was this level of service that we experienced throughout our stay of 5 nights. The staff including Rafaella, Rosa and Valentina were always very friendly and helpful - particularly in giving us details of places such as Pompeii, Herculaneum, Capri and Sorrento which we had not visited before. One example was returning from a day out to find a note from Rosa with printed out details of Pompeii in our room - it is this little attention to service that makes all the difference.
The hotel has really attractive artwork throughout and it can be seen that the owners have invested significantly to ensure it is competitive. I particularly like the round glass door leading onto the terrace - that is a very attractive feature.
The only difficulty with the beautiful location - with uninterrupted views across to Mount Vesuvius - is that it is someway from the main transport centres. However, fear not because the hotel runs its own super efficient minibus service - just ring up and the ever efficient Marco will pick you up from the local train station, restaurant,etc so this is hardly a problem. A quick phone call ahead is all that is required. He was nearly always waiting for us when we reached Seiano station.
In this regard, getting about is extremely easy - and it was fantastic for me not to have to drive. Seiano station on the Circumvesuviana railway is not far away and there are regular and very cheap trains to Pompeii, Napoli, Herculaneum, and Sorrento - Capri is just a short boat ride away from Sorrento. You must go - Capri is a lovely romantic spot and we enjoyed a fantastic day out there.
You can also eat at the hotel - they do a wide selection of meals and they are of very good quality - but it is important that these are ordered on the day in advance. Alternatively, there are so many other places to eat in the centres mentioned that the traveller is spoiled for choice. Nothing, however, beats the fantastic view from the terrace of the hotel - and to eat outside in May having travelled from and returned to a very cold, wet and grey London was a particular joy!
Travel to and from the hotel upon arrival and departure is not a problem - there is an easy bus service (10 Euros) from outside Napoli airport which passes and stops directly outside the hotel.
In short, we had a really great time. We would like to thank all the staff for making a lovely romantic stay really enjoyable. It was a really nice break for us and we will have no hesitation in returning (hopefully) in the near future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.