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“Great stay and amazing customer service” 5 of 5 stars
Review of Hotel Torre Barbara

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Hotel Torre Barbara
3.0 of 5 Hotel   |   Corso Caulino 75, 80069 Vico Equense, Italy   |  
Hotel amenities
Ranked #5 of 20 hotels in Vico Equense
Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great stay and amazing customer service”
5 of 5 stars Reviewed June 13, 2013

We had an amazing stay at Torre Barbara. The description is very accurate – the hotel overlooks the water, the breakfast and/or dinner is on a beautiful terrace facing the water, the rooms are new and exceptionally clean. We had 3 women staying in a room and it worked fine. Rooms are big. The customer service is exceptional – Big thanks to Rosa and Raefella – the staff go OUT OF THERE WAY to make sure you enjoy your time. They helped us book dinner reservations, sold us train tickets, advised on tours etc.

Marco, the shuttle driver, is very accommodating. If you’re looking to stay somewhere outside the hustle and bustle of Sorrento – I highly recommend this hotel. We laid by the hotel pool for 2 days (nice pool, good lounge chairs), spent 2 days on the beach in Vico Equense and a few day trips in Sorrento/Capri. The hotel is 2 stops via train (5 mins) from Sorrento.

Breakfast is the typical Italian breakfast – lots of bread, cheese, meat, pasteries etc. They had hard boiled eggs which was nice. If you travel in May it’s great – you beat the big tourist crowds. Ask for a room facing the Bay for the best views.

Room Tip: Try and get a room overlooking the water with a french balcony
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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251 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Surrey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2013

My partner and I had a very enjoyable stay at this very pleasant hotel in Vico Equense on the Sorrento coast in mid - May 2013. We were made very welcome by the very friendly and extremely helpful staff - they could not do more for us.
I had contacted the hotel before we arrived as it was my partner's birthday on our day of arrival. Sure enough, Rosa (who was ever helpful throughout our stay) had arranged for a card and some "goodies" when we entered our room - much to Justina's delight! That earned me a few "Brownie points!" Thank you again Rosa! The room (although only a standard) was spotlessly clean, very well - appointed and with a comfortable bed and all the required facilities - it looked as if it had been upgraded fairly recently.
It was this level of service that we experienced throughout our stay of 5 nights. The staff including Rafaella, Rosa and Valentina were always very friendly and helpful - particularly in giving us details of places such as Pompeii, Herculaneum, Capri and Sorrento which we had not visited before. One example was returning from a day out to find a note from Rosa with printed out details of Pompeii in our room - it is this little attention to service that makes all the difference.
The hotel has really attractive artwork throughout and it can be seen that the owners have invested significantly to ensure it is competitive. I particularly like the round glass door leading onto the terrace - that is a very attractive feature.
The only difficulty with the beautiful location - with uninterrupted views across to Mount Vesuvius - is that it is someway from the main transport centres. However, fear not because the hotel runs its own super efficient minibus service - just ring up and the ever efficient Marco will pick you up from the local train station, restaurant,etc so this is hardly a problem. A quick phone call ahead is all that is required. He was nearly always waiting for us when we reached Seiano station.
In this regard, getting about is extremely easy - and it was fantastic for me not to have to drive. Seiano station on the Circumvesuviana railway is not far away and there are regular and very cheap trains to Pompeii, Napoli, Herculaneum, and Sorrento - Capri is just a short boat ride away from Sorrento. You must go - Capri is a lovely romantic spot and we enjoyed a fantastic day out there.
You can also eat at the hotel - they do a wide selection of meals and they are of very good quality - but it is important that these are ordered on the day in advance. Alternatively, there are so many other places to eat in the centres mentioned that the traveller is spoiled for choice. Nothing, however, beats the fantastic view from the terrace of the hotel - and to eat outside in May having travelled from and returned to a very cold, wet and grey London was a particular joy!
Travel to and from the hotel upon arrival and departure is not a problem - there is an easy bus service (10 Euros) from outside Napoli airport which passes and stops directly outside the hotel.
In short, we had a really great time. We would like to thank all the staff for making a lovely romantic stay really enjoyable. It was a really nice break for us and we will have no hesitation in returning (hopefully) in the near future.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2013

It was only when chatting to Raefella (the manager) that we realised we had stayed at Hotel Torre Barbara each year since 2009. This is a beautiful small hotel, just 17 rooms, and the staff are very diligent to the needs of all guests.
Seiano is a wonderful place, if you care to explore it on foot you will find hidden paths down to the beach. The food at the hotel is excellent, but local eateries are also recommended for a change of location and very reasonably priced. The hotel is very happy to,pick you up after a meal out.
The Circumvesuviana train line is not far away which takes you to Naples, Pompei, Herculaneum, Sorrento, and from here you can take the ferries to the Amalfi coast, Capri and Naples. Train travel is reliable and very reasonable.
We tend to visit at the end of April when the season is just starting and the temperature is in the low 20's celcius. This enables us to visit places and do walks (Mount Faito) without the crush of holiday makers and extreme heat.
This location is totally ideal for those who are active and like exploring areas by themselves, or just like to relax on the local beach and eat wonderful food and drink the local wine and beer.

Room Tip: A room with a sea view is a must. The rooms are quiet and double black out curtains keep the room da...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleming Island, Florida
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 22, 2013

My wife and I have been dreaming of our return to the Hotel Torre Barbara since our last stay there three years ago. This latest stay has confirmed our conviction that this is one of the loveliest hotels you will find in all of Italy. It is located in a hopelessly romantic spot, with wonderful views across the Bay of Naples to Vesuvio. The grounds surrounding the hotel are beautiful, with overflowing flowers, fruit and fig trees, and an expansive terrace where one can relax and take it all in. The staff could not be more accomodating; they make you feel as though you are one of the family without ever being overbearing. Raffaella especially goes out of her way to ensure that your time at the Hotel Torre Barbara is special, and she delivers. My wife and I have travelled extensively throughout Italy, and this is the one hotel that we will continue to return to as often as we can. We promise, you will not be disappointed with this little slice of heaven on the Sorrentine Peninsula.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 4, 2012

i have been there in may...it was a fantastic time in my life! everything is such good: food, accommodation, staff. only 1 thing makes feeling bad- transfer. hotel stays far from circumvesuviana station and you need to call a driver to getting you up. but the driver comes very fast and no problems if you want to go for a dinner in some restaurants he will lift you up to the best on the nearest place, as vico equense and some others. (free transfer)

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rabat, Morocco
Top Contributor
62 reviews 62 reviews
48 hotel reviews
Reviews in 49 cities Reviews in 49 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 10, 2012

We stayed here in August during a tour of the Amalfi coast. I think what sets this hotel apart is the staff and administration. Because of their location they offer a free shuttle service to help you travel around the area.

The hotel is very nice and the rooms were well furnished and the bathrooms were very nice. Since we were there during the summer breakfast was served out on the terrace with an amazing view of the ocean. The breakfast buffet was varied and a little quirky, but in a good way; lots of pies and cakes in addition to the standard fare of coffee, tea, fruit, yogurt and bread.

We found the staff to be amazing - as I said this is probably one of the two aspects that sets the hotel apart. We had a very late arrival from Napoli on the train, but after speaking with the hotel the van met us at the train stop and took us directly to the hotel. We used the van at least twice a day for the three nights we stayed there. We called the hotel on our way back to Seiano on the train and the van was always waiting for us. The van also took us to the Capri ferry which was nice. All of this was included.

The second aspect that sets this hotel apart is the dinner. During the summer they partnered with a restaurant from out of town. Each night they set up an amazing dinner operation. They offered a special set menu for hotel guests or you could order off the normal menu. In addition, they made it a priority to set guests on tables nearest to the edge of the terrace for the best views, which was a nice touch. Dinners were very Italian, late and long, but the food was unbelievable. In addition, due to the location of the Hotel along a crowded highway there are no other dinner options to walk and driving can be hectic. We chose to sit back and relax and avail ourselves of the options set up by the hotel and we were not disappointed.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantwich, United Kingdom
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 5, 2012

Stayed here on our last night of a week along the Amalfi Coast and chose this as we had an early flight from Napoli and wanted to be closer to the airport. I wished we had stayed longer !! The hotel is lovely with superb views over the Gulf of Naples. The sunset on the night we stayed was breathtaking - and the view from the terrace stunning. Room well appointed and bathroom great with a jacuzzi bath. Very well placed for Sorrento and Pompei et al. Highly recommended.

Room Tip: Go for room 403 - lovely balcony and when you wake in the morning and lay in bed you view Mt. Vesuv...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Torre Barbara

Address: Corso Caulino 75, 80069 Vico Equense, Italy
Location: Italy > Campania > Province of Naples > Vico Equense
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 Romantic Hotel in Vico Equense
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Torre Barbara 3*
Official Description (provided by the hotel):
Hotel Torre Barbara is the ideal place for those who wish to spend an unforgettable vacation overlooking the Gulf of Naples, just a few kilometers from the centre of Sorrento and places of major interest in the Campania region: Naples, Pompeii, Herculaneum, Caserta, Positano, Amalfi and the Amalfi Coast. ... more   less 
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Also Known As:
Torre Barbara Hotel
Torre Barbara Vico Equense
Hotel Torre Barbara Vico Equense, Italy - Province Of Naples

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