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“Disappointed” 2 of 5 stars
Review of Hotel Playa

Hotel Playa
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Hotel Playa
3.0 of 5 Hotel   |   Via Saffi 20, 55049 Viareggio, Italy   |  
Hotel amenities
Ranked #24 of 55 Hotels in Viareggio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Disappointed”
2 of 5 stars Reviewed 4 weeks ago

Unsure as to why this place has such a high rating. Location is great but other than that am failing to see what the fuss is about. Room in need of a make over and the air con was down right rubbish....would have had a cooler breeze off an ice cream! Spoke to staff about this twice and was ignored twice! Wouldn't stay again, Grand Hotel for me next time!

  • Stayed September 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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43 reviews from our community

Traveler rating
    16
    15
    4
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Stockholm, Sweden
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our family room, four beds, was the ugliest hotel room I have seen since the 80s, perhaps the 70s. The hotel was characterized by a lack of interest, e g the grumpy receptionist in the ugly reception. Nobody can have changed a lamp or painted a wall there in decades. Rather terrible hotel experience.
However, I must be fair, the bathroom was all right and the breakfast buffet decent.
The town and beach are nice.

  • Stayed September 2014, traveled with family
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 14, 2014

The breakfast was OK but variety could have been better: there were mainly sweet foods. We don't have any information about the lunch / dinner because we ate out.
The hotel is near the beach about 2 minutes on foot. We got discount from the hotel for the beach (there is no free beach in Viareggio!).
There is no private parking you have to pay for it. You can buy it for several days in advance at the hotel reception.
The room was very nice and clean.
The staff is very friendly and helpful.
We informed them that we are on our honeymoon and we expected for some little extra but there was none. It is not a big issue but we would have been glad.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tomilino, Russia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2013

"+"

this hotel is too close to the beach.
there are place for drying the laundry.
staff is very friendly and helpful.
the price (in september) is not high.
there is a map of Viareggio in a hotel.
there is a lift.
it is homely.

"-"
due to closeness of the sea there are some ants, but staff is ready to do them away.
very uncomfortable hair dryer.
not close to train station (aprox.20 minuties on foot).
staff speak english badly.
my room was not commodious.
very uncomfortable wifi. for surfing you should take a password at the reception which works for 2 hours. for next 2 hours you should take another password. only one user can use thi password.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 4, 2013 via mobile

Hotel playa was a bit hard to find but was clean & staff spoke a little English. Parking is €8 on the road for 24hours. Walking to the beach is across the road & there are plenty of bars close by. Rooms are clean but a double bed means two singles together. No traffic noise & had a good nights sleep. Rooms are basic but that's what you pay for. No tea/coffee making facilities in the room although there's a fridge. Breakfast was very nice self service.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver, CO
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2009

The hotel is located next to the Grand Hotel Royal. It was hard to find without knowing this fact as Via Saffi is short & not well marked. The hotel is unpretensious. The rooms are clean. The staff was very friendly. The breakfast was teriffic. Get a balcony room for a view of the sea.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2009

I spent 4 days at the Hotel Playa in May 2009. The hotel is placed about 150 metres from the beach and is very close to the designer shops of Viareggio. The hotel itself is very clean and the rooms are of a comfortable size. We had one with a balcony from which you could see the sea and the woods. The breakfast was nice with a good variation of food for all travellers. From cereal and cakes, to eggs, ham and cheese if you prefer.

The owners are very helpful and recommended a lovely restaurant in town for us one evening. They made us feel very welcome and I would definitely recommend this hotel to anyone looking for somewhere cosy and comfortable to stay whilst in Viareggio.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Playa

Address: Via Saffi 20, 55049 Viareggio, Italy
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#3 Best Value Hotel in Viareggio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Playa 3*
Number of rooms: 12
Official Description (provided by the hotel):
A comfortable, family run quality hotel, Hotel Playa has recently been renovated. It is beautifully located in a privileged position, 50 mt from the seaside and from the renowned promenade of Viareggio, an ideal meeting place with its sophisticated boutiques and stylish resorts. ... more   less 
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Also Known As:
Playa Hotel Viareggio

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